The best. The staff welcomed us as they have been waiting all day for our arrival. I am a complicated traveler. I live with Chronic pain syndrome. Information must be given to me slowly and many times repeated. The staff took on my troubles. My every question or confusion was met with clear answers in a relaxed manner. I never expected such superb assistance, all with kindness and humor. Thank you . I even sleot like a rock. This hotel I rate as my best Las Vegas experience. My gratitude is deep Luise F
The concierge driver May Kwanchanok, is an outstanding, excellent and heart warming hostess. We made numerous trips during my stay from September 2021 through April 2022. They were always willing to accomodate and going the extra mile.
The hotel is one of the hidden gems of the Strip; it's across from an In-N-Out and a quick walk from the MGM/Excalibur, etc. Because it's just off the strip it's quiet, safe, and has a on site garage with a security officer. The Hotel is rather new and the rooms are exceptionally clean and spacious. However, the real gem is the staff. Huge kudos to Rene, the Front Desk Manager, who is a tier one gracious host and who with a chaotic lobby can move clients quickly and address burning questions. The staff in charge of breakfast are also exceptionally attentive and ensure a high level of food hygiene. This will be my go-to hotel for my Vegas business visits.
Very nice and clean rooms. I hope you fix the internet situation. The morning breakfast the three days I stayed were great, surprisingly they varied every day… thank you! . Nora is a joy and very attentive, it’s nice to be greeted with a friendly smile and asked if I can get you anything else… overall a great stay
I would like to give a shout-out to Nora. She helps in the breakfast area she is super kind and made my whole experience amazing. She does know how important customer service is now a days. We need more people like her in the hospitality industry. Thanks Nora, for making my stay Townplaza by Marriott special.
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