Perfect off-Strip location. We drive in from Yosemite and wanted to rest. Rooms: We requested a room in the first floor for easy access in/out. It was perfect. Rooms were super clean, and everything was functioning. Parking was secure. Breakfast: Nothing to write home about. It was decent. Location: close to so many things off strip. Quick 10 min to Shang’s Noodles and Sakana. Such great food!!!
This is a great hotel that I highly recommend. The room standards are at the same level as in 4* hotel and you have a free shuttle to Aria hotel(Stripe) which operates 7-10 pm. The staff is lovely and welcoming. I'll definitely stay again when I have a chance. Thank you
The best. The staff welcomed us as they have been waiting all day for our arrival. I am a complicated traveler. I live with Chronic pain syndrome. Information must be given to me slowly and many times repeated. The staff took on my troubles. My every question or confusion was met with clear answers in a relaxed manner. I never expected such superb assistance, all with kindness and humor. Thank you . I even sleot like a rock. This hotel I rate as my best Las Vegas experience. My gratitude is deep Luise F
The concierge driver May Kwanchanok, is an outstanding, excellent and heart warming hostess. We made numerous trips during my stay from September 2021 through April 2022. They were always willing to accomodate and going the extra mile.
The hotel is one of the hidden gems of the Strip; it's across from an In-N-Out and a quick walk from the MGM/Excalibur, etc. Because it's just off the strip it's quiet, safe, and has a on site garage with a security officer. The Hotel is rather new and the rooms are exceptionally clean and spacious. However, the real gem is the staff. Huge kudos to Rene, the Front Desk Manager, who is a tier one gracious host and who with a chaotic lobby can move clients quickly and address burning questions. The staff in charge of breakfast are also exceptionally attentive and ensure a high level of food hygiene. This will be my go-to hotel for my Vegas business visits.
Very nice and clean rooms. I hope you fix the internet situation. The morning breakfast the three days I stayed were great, surprisingly they varied every day… thank you! . Nora is a joy and very attentive, it’s nice to be greeted with a friendly smile and asked if I can get you anything else… overall a great stay
I would like to give a shout-out to Nora. She helps in the breakfast area she is super kind and made my whole experience amazing. She does know how important customer service is now a days. We need more people like her in the hospitality industry. Thanks Nora, for making my stay Townplaza by Marriott special.
Flew out of LAS for 2 weeks so I parked my car in there garage and used the shuttle service. You might ask why would you rate your parking experience, good question, first the parking was really good, 3rd floor and covered. Just stop at the front desk and they get all the paperwork done and give you directions. The real story was the people everyone that I came in contact with or when I called for information or pickup went above, I said ABOVE! the expectation. Thanks so much for the opportunity to be you customer. Please use their services. If they treated me that way to park a car, imagine if you used their hotel.
Such wonderful customer service! Friendly and helpful, and also very patient. I stayed at TownePlace Suites Las Vegas City Center for two weekends in a row, April 6 to April 11 and April 14 to April 17. Michael and Caidence were so helpful with my numerous reservations and requests during the first weekend that my second weekend simply felt like I was just "coming back home" - everything was in order. Brett, the late night front desk staff, was also a familiar face both weekends and made checking in the 2nd weekend a breeze given my late arrival (due to my red eye flight). My stay was absolutely stress-free with all their help, and my time in Las Vegas with family and friends (and BTS) was so very memorable. Despite not staying at a large upscale hotel on the Las Vegas Strip, I felt like the service in your hotel was better since seeing familiar faces made my stay much more personal. Hotel was perfect in location, walking distance to the Strip and also Allegiant Stadium. I also appreciated the complimentary shuttle service to/from the Aria Hotel and the airport. As with all TownPlace Suites, the free breakfast is always a plus!…
May, the driver who shuttled us from the airport, was super friendly and helpful. In fact, so were all the staff. We came in to town for the BTS Concerts. The rooms have full sized fridges, stoves, dishwashers, a great shower. I was amazed at the quality for the price. Because I came with young kids, it wasn't too big a deal that the strip is an Uber ride, not right outside the door. This hotel is brand new and very good value of you have stadium tickets