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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Las Vegas
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#62 of 284 hotels in Las Vegas
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
An Unforgettable Experience in an Unforgettable Hotel. Waldorf Astoria Las Vegas is set in a luxurious, non-gaming, non-smoking environment, just steps away from the city’s signature shopping, dining and entertainment offerings. The hotel offers unforgettable experiences in an unforgettable city. Luxurious guest rooms and suites offer breathtaking views, a sprawling spa features two guest floors of customized wellness offerings and dynamic culinary experiences range from classic English tea in the ornate Tea Lounge to SkyBar, which serves up handcrafted cocktails 23 floors above the Strip.
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Room & Suite (618)618
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Business Centre with Internet Access
Conference facilities
Paid wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
213Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
Contact
3752 S Las Vegas Blvd S, Las Vegas, NV 89158-4382
Getting there
MGM Grand StationLas Vegas Monorail9 min
Bally's / Paris Las Vegas StationLas Vegas Monorail10 min
647Reviews19Q+A57Room tips
Reviews
Traveller rating
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Popular mentions
Just had to give a special shout out to the staff at the Waldorf Sky Bar, over due but they were amazing with helping me propose to my gf in the bar! The manager, a young British woman, and our server Mariana(?), were both amazing, I'm so sorry I can't remember your names! Had a great table with an an amazing strip view (one of the best on the strip) and the champagne ready to flow, thank you so much!
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Date of stay: February 2021
Rooms
Location
Service
Helpful
Response from Chintan Dadhich , General Manager at Waldorf Astoria Las Vegas
Responded 5 days ago
Dear Graeme S, Thank you for sharing your experience with us and congratulations on your engagement! We are thrilled to read that Rebecca and Mari made a lasting impression on your special moment. We will certainly pass your kind words onto them. Until next time. Sincerely, Chintan Dadhich General Manager
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Hotel's Favourite
My husband and I wanted to treat ourselves for saint Valentine’s Day, away from our day to day routine. We are not huge fans of the strip at all (we are locals) due to the blatant lack of service, which borders rudeness even in established “luxury hotels” such as Wynn & Cosmo. We decided to experience Waldorf Astoria (formerly the Mandarin Oriental) because: no casino, so you are only in contact with hotel or restaurant guests; quiet setting; close to all main attractions on the strip yet tucked away and with outstanding Uber / Lyft access. Our stay was exceptional; it felt reserved but not cold. We were upgraded to a wonderful strip view room upon checking in. Surprises did not end here! Everyone was genuinely friendly and personable, starting from the valet assistants, all the way to the restaurant manager, Thomas. Yuri and Jeremy at the front desk were always polite and proactive, ready via text or phone to assist us. Yuri assisted us with our check- in and made sure to get us reservations to the Skybar before they sold out and also informed us that they were rolling out in room service (yay!!!!); Jeremy was great during check out. Speaking of room service, the food is FANTASTIC: I recommend the BORN in USA breakfast, which features a really abundant portion and is of great value. I missed not having room service during the pandemic, but it’s back! The room was great, super clean and spacious, with a wonderful mattress and pillows. The bathroom tub is the best thing you will ever experience at a hotel: deep and wide, it even fit my 6’4 husband (for once haha!). While we were dining at Skybar, Mariana was so prompt and courteous and was on top of ingredients knowledge (I have a dairy issue): for example she knew that pesto contained a small amount of Parmesan. It made me feel safe enjoying their delicious foods. One night we had reservation at Zen and Thomas (I assume the restaurant manager?) went above and beyond to make us feel welcome. Upon arriving at Zen restaurant , were greeted by our friendly server Erick, who showed us to our table: it was covered in red rose petals and we had a thoughtful handwritten card welcoming our stay. I have never experienced such a thoughtful and gracious way to make your guests feel special. If we want a staycation, we will most definitely stay here exclusively because of the tailored experience we had. I wish I had taken more pictures but my husband and I decided to stay completely off our phones to reconnect. Thank you everyone who made us happy!…
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Chintan Dadhich , General Manager at Waldorf Astoria Las Vegas
Responded 3 weeks ago
Dear federicafG9818QI, We are so thrilled to read about you and your husband's time with us during your Valentine's Day staycation. We pride ourselves in that we are a hotel located on Las Vegas Boulevard but we curate an intimate, highly-personalized experience. That experience is created through our outstanding Team Members, and we are elated that they made a difference in your stay. We will be sure to pass on your kind words to them. We look forward to having you back with us soon for what we hope will be another outstanding stay. Sincerely, Chintan Dadhich General Manager
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It's a beautiful property from the previous Mandarin Oriental Hotel. When it was under MO, it was managed as a 5 stars in terms of quality and service. Now, it's managed like a 3 stars. I really wish Management can improve. Good: Concierge team works hard. Bryan and Jeremy really tried to help guests with heart. Bad: 1) Hotel is 4pm check in time not 3pm. By 4pm they said room not ready becoz Mgr is doing last round checkup. 4:10pm not ready. 4:20pm not ready, we asked why it's taking so long to just do a so called "quick" verification. Receptionist would only give you a standard apology but no solution, not even calling anyone to rush up. 4:30pm, not ready. Guest start to get impatient. There are other parties in the lobby complain about the same. Eventually we were lucky enough get our room, but other guests claimed they been waiting for 45 mins+. 2) no late checkout unless you've certain Hilton member. Understand the late checkout is not guaranteed, but when you delayed check in, should your staff offer late check out at least for the same amount of delayed time? 3) on 2/15 afternoon tea (around 2:30-3:30pm), only 5 tables of guests. The restroom in lobby is dirty like a public restroom (or worse). I'm very concerned how does it pass COVID rule? At 3:30pm when guests wish to get checks/tea, at that time all tables already got their tea set therefore no need to be busy in kitchen, there's not a single waitress around. My table + other tables have to go around try to locate someone to help. 4) on 2/15 around 11am, Zen Cafe has 1 waitress on duty. 3 parties waiting over 15 mins. 1 party only ordered 2 cokes, 1 party only need an empty cup, my party's order missed a coffee and I had to return downstairs to get. Question - if your waitress can't handle the restaurant work should Management try to help to find root cause? 5) Housekeeping is very under staff. 2/15 we requested room to be cleaned twice. At the end Housekeeping said they can clean at 6pm. They're under staff, I didn't see a single cleaning person on the floor, this is not their problem but Management need to make some arrangements. 6) Before coming I wrote to hotel indicating this is an anniversary trip and wish the hotel can help make a bit special. At check in, no upgrade no any complimentary was given, not a simple greeting card or a small souvenir for the child. Husband talked with front desk as if can help arrange flowers, front desk said No. 7) During the stay we did not see any cleaning person wipe down common area. In contrast, hotels nearby (supposed lower level than Waldorf) have dedicated staff sanitize all common areas including door handles every few mins. Waldorf has no temperature taken in/out hotel and no COVID questionnaire to check at front desk. 8) Tea lounge is open to public, no temperature taken no verify hand sanitized procedure. As hotel guests, thought there would be a table reserved just for hotel guests but no, it's all first come first serve. This is uncommon compare to other 5 stars. Conclusion: There are many other areas need improve but the list is already long. As other reviewer stated: "Not what it used to be". It's very sad, I thought Waldorf is a luxury brand, I thought Hilton chain is a brand name. I might be wrong.…
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Date of stay: February 2021
Value
Rooms
Service
Helpful
Response from Chintan Dadhich , General Manager at Waldorf Astoria Las Vegas
Responded 1 week ago
Dear S6237NKlindas, Foremost, we sincerely thank you for taking the time to share these different aspects of your experience. We strive to create memorable moments in an inspirational environment, however, it seems we fell short of your expectations. That was certainly not our intention. We take the safety and security of our guests seriously and have diligently been following Hilton CleanStay protocols. However, we will review and discuss your comments and determine how we can be better. If you would be so kind as to email us your confirmation number from your stay, we would like to make this right. Our email is LASWD.Hotel@waldorfastoria.com Sincerely, Chintan Dadhich General Manager
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I had a fabulous time this week at the Waldorf. It was one of the few hotels on the strip that had their pool open and the weather was amiable for a dip. I was told that one pool was heated but they both felt warm. Currently, many of the amenities are only open on the weekends, that includes the spa. Even the tram between the Aria and Bellagio wasn't running. We dined mainly at Aria which is a five minute walk away. Even the Starbucks downstairs was shuttered so that I needed to go Aria for a fix. There is takeaway available on the third floor but there is no Keurig or coffee pot or fridge for that matter in the room. The hotel maintains the theme of its predecessor although an update might be in order it still cuts mustard. There was a hallway immediately to the left of the room entrance that contained the wardrobe. A stroll past that was a magnificent bathroom. I appreciated the door to the toilet and ample counter space. The bathtub was roomy and the glass panel allowed for views of the strip during a nice evening soak. The bath products were Salvatore Ferragamo, a masculine scent but pleasant. You may wish to pack your own for a more feminine scent. The bed was very comfortable and there is some agreeable mood lighting in the headboard if you play around with it. Overall, it was quiet and peaceful. My interactions with staff were few. I received several text messages from the front desk regarding my stay. My companion requested water and ice at the front desk and those were placed in our valet closet within 30 minutes. Be careful with rideshare, we found that some drivers were not familiar with hotel and couldn't find the entrance. We often walked to Aria for rideshare.…
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Date of stay: February 2021
Rooms
Cleanliness
Service
Helpful
Response from Chintan Dadhich , General Manager at Waldorf Astoria Las Vegas
Responded 3 weeks ago
Dear HalfspeedTravel, Sincerest thanks for sharing your experience with us. We are thrilled you enjoyed your time and were satisfied with the on-property amenity options. Our hope is that we create authentic moments in an inspirational environment, and it seems we achieved just that. We do want to inform you that we are currently undergoing renovation, and will have finished room products later in the year. We hope to see you back again to experience first-hand the updated rooms. Until then, take care. Regards, Chintan Dadhich General Manager
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We stayed here numerous times when it was operated by Mandarin—and each stay was perfect. Since Hilton took this over a couple of years back, things continue to go downhill. Had to wait 5 minutes for the valet to show up. Room had spots on the floors, thin towels, no top bed sheet, and scratchy sheets. Definitely overdue for a renovation. TV mysteriously came on full bore at 2 am. Just what we needed as we had an early flight. The only thing they provide (you have to ask) for coffee is a boiling water pot and a “packet” of coffee to drop in your cup—horrible! How difficult is it to provide Nespresso or similar machines that are found at most high end hotels? Although we’ve always thought this to be the top notch hotel in Vegas, no more. For top quality, choose the Encore or Wynn Tower Suites—far superior.…
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Date of stay: January 2021
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
Response from Chintan Dadhich , General Manager at Waldorf Astoria Las Vegas
Responded 4 weeks ago
Dear PandM0, Thank you for taking the time to share your experience with us. We sincerely apologize that we fell short of your expectations...those are in no way the memories we wish to create for our guests. If you would please be so kind as to email me directly at LASWD.Hotel@waldorfastoria.com, I would like to make this situation right. I look forward to hearing from you. Sincerely, Chintan Dadhich General Manager
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PRICE RANGE
US$223 - US$532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, las vegas hotel las vegas
FORMERLY KNOWN AS
Mandarin Oriental, Las Vegas
LOCATION
United StatesNevadaLas VegasParadise / The Strip
NUMBER OF ROOMS
389
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Claim Your Listing Frequently Asked Questions about Waldorf Astoria Las Vegas
Which popular attractions are close to Waldorf Astoria Las Vegas?
Nearby attractions include Aussie Heat (0.3 km), T-Mobile Arena (0.3 km), and The Gallery at Aria (0.1 km).
What are some of the property amenities at Waldorf Astoria Las Vegas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Las Vegas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Las Vegas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Las Vegas?
Yes, valet parking is available to guests.
What are some restaurants close to Waldorf Astoria Las Vegas?
Conveniently located restaurants include Chin Chin, Skybar, and Mastro's Ocean Club.
Are there opportunities to exercise at Waldorf Astoria Las Vegas?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Waldorf Astoria Las Vegas located near the city centre?
Yes, it is 0.9 km away from the centre of Las Vegas.
Are any cleaning services offered at Waldorf Astoria Las Vegas?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Las Vegas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waldorf Astoria Las Vegas?
Many travellers enjoy visiting Little Church of the West (2.3 km), Hartland Mansion (6.2 km), and Historic Fifth Street School (7.1 km).