This hotel hands down has been the best experience I have ever had. Every single employee gave top notch service. The bar staff Josean and Alexis deserve an award for their customer service. Marc and Donovan at the front desk had us smiling and laughing everyday. Not sure what is in the water here but keep it up!!!! This establishment is amazing. will be recommending this to all of my colleagues.
Humberto, Francis, and Svetlana are an amazing team at the bar/restaurant! If you want amazing food, impeccable service, and outstanding food, skip the Vegas strip and just relax at the Hilton Garden Inn restaurant. We stayed here 10 days in June and 10 days in August and found ourselves eating here more than any restaurant on the Strip. We loved this place because its ideal for the exhausted business traveler, tired family, enthusiastic tourist, or anyone who just wants a positive experience without overthinking the anticipated dining night. Don't hesitate to just head down to the lobby and pull up a chair as Svetlana will make you feel at home and Francis and Humbeto will make food that will make your mouth water! We can't say enough about this place and especially the restaurant experience. Thanks Hilton Garden Inn!!!!…
The attendees at the bar have went above and beyond of what would generally expected. With the great customer service of Alexis and Josean has been an absolute pleasure. With your crew working the bar and front desk, I would highly recommend the location for future reference.
I stayed at the Hilton and ate breakfast here every day. Every day the server Dre was the most fun and friendly. He made the morning fun and gave great local advice before my daily vegas quests. He's awesome and the food and service was great!
I've stayed in some of the most luxurious hotels in Las Vegas. This is my favorite. No casino, no cigarettes and cannabis. I will always come back here! The staff is sweet, funny and polite. The accommodations are clean and fresh. The pool has everything to offer you need. It's lovely here.
Anthony, Donovan, and Alexis were very kind and helpful. I had a few minor needs and they were outgoing. Plus I was looking for refreshments and found just what I was looking for. I have stayed here before and would stay here again.
I travel to Vegas maybe every other month, When I am here for business and even a short vacation I usually choose Hilton Garden Inn. It's proximity to the strip is perfect, just a 10 minute uber or drive. It is a quiet property, and security is very visible. I feel very safe parking my car on site and leaving for the evening. Staff is always friendly and accommodating to any request. Rooms are always clean and free of smoke or pet orders. I have 3 more trips planned for 2022 and I will most likely be staying at the Hilton.
At 1:42 am on May 5th I called to ask the front desk for transportation options for my elderly parent who have reservations at this property arriving same day. The person who answered my call refused to provide any details about ride options to get to the strip. He told me I was pathetic and swore at me for asking such a stupid question when I asked him if there was anyone else I could speak to who might be able to help. Loosing faith in humanity and Hilton employees...? note Hilton management: you must listen to this call that came in through your reservations line! I hope it was recorded do you can hold this person accountable. Penitentiary guard is a more appropriate job title for that angry individual.
I’ve been here for just shy of a month. The whole staff has been delightful and helpful. The best part is that after a long day/night of work, I didn’t have to go anywhere else for food & good conversation. A couple of the servers I had frequently, Dre & Josean, are always phenomenal in the customer service department whether it be 6 am or 9 pm.
This hotel is new and clean. Has every feature practically like microwave, fax, desk, dining area, pool etc. staff was kind. And I enjoyed complimentary morning coffee. Just one down thing was that bed was little bit high and squeaky. Everything else was excellent