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Aston MonteLago Village Resort

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288 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Walla Walla, Washington
Reviewed 28 April 2014

We have stayed at many condos with friends in the past thru World Mark. This condo was sub-standard. We were not informed in advance of our reservation that the pool and hot tub in the Luna Village was closed for maintenance. The kitchen did not have dish towels or cloths and when asked for them, we were given a bathroom...

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Helpful?
6Thank SJRODDICK
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

SJRODDICK, We appreciate your review on our resort. We are sorry that you didn't enjoy the property. We appreciate your feedback and will share it with our team to better our services and operation. -Team Aston MonteLago

Saratoga Springs, Utah
Reviewed 23 April 2014

The facility was nice, but the owners need to take control of their HOA. They closed the pool and hot tub at 5 PM! The DVD player had to be fixed by the maintenance guy, who said they are denied access to things like air conditioner maintenance by the HOA. The casino is closed! The ice machine for the units...

Review collected in partnership with this hotel
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Helpful?
Thank Larry2631
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

Larry2613, Thank you for your review! Aston manages only the condo you stay in. As for the HOA, we are working with them regularly in hopes that they can make our guest experience better. Hope you come visit again soon! -Team Aston MonteLago

Moreno Valley, California
Reviewed 23 April 2014

The resort is beautiful and we didn't have any complaints about our condo. We had a great view of the lake from our balcony and of the village. Unfortunately it was the village that was the problem. One reason we chose this resort was the idea of the whole "village" feel and although it had a charming atmosphere most of...

Review collected in partnership with this hotel
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Helpful?
2Thank Karen C
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

Karen C, Thank you for your review on our resort. Aston manages only the condo you stay in. As for the Village, Casino and Shops, those are owned by another company and they are currently working to bring them up with new occupants. We are happy to advise the pools, both are opened! Hope you come visit again soon! -Team...

Villa Park, California, USA
Reviewed 22 April 2014

Enjoyed our stay. While much of the village is closed, we found the restaurants that were open to very good. Enjoyed the live band down by the waterfront on Saturday night. Really like the full kitchen in our rooms.

Review collected in partnership with this hotel
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1Thank Steve9731
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

Steve9731, Thank you so much for taking the time to review us. We are glad that you enjoyed the live music in the village and the full kitchens. Hope you come visit again soon! -Team Aston MonteLago

san diego, CA
Reviewed 22 April 2014

We stayed just one night through a Travelzoo special. The property is spread out but very quiet, pretty, very well equipped and close to both Lake Mead and Las Vegas. The room was very comfortable with a kitchenette included. The pool next to our building was not open when we were there but I know I would've enjoyed this feature...

Review collected in partnership with this hotel
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2Thank monkey1947
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

monkey1947, Thank you for your review. We are glad that you got to explore and dine in the restaurant Sonrisa Grill. We are sorry about the pool and happy to report it is back opened! Hope you come visit again soon! -Team Aston MonteLago

Thousand Oaks, California
Reviewed 21 April 2014

Stayed at the Montelago Resort April 12th and 13th for a sports event. Indeed the "Village" is deserted with only a couple of restaurants open. We arrived early and were told the room was not yet ready. No problem, we wandered around. The front desk said they would call when the room was ready. After 5 pm we went back...

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3Thank Lynnetta
Myrtle Beach
Reviewed 15 April 2014

The condo unit we were given was superb with a great porch overlooking the lake and we were very satisfied with it. The hotel manager, Nicholas, was pleasant and professional when we checked in and the staff who checked us in was helpful and pleasant. That said, there were some caveats. The entire Lake Las Vegas Resort is slowly recovering...

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2Thank levio
MonteLagoAston, Team Aston MonteLago at Aston MonteLago Village Resort, responded to this review

levio, We appreciate you reviewing our resort. We are so sorry the marina wasn't permitting fishing at the time you went. The lake is stocked from time to time and this is why the didn't allow it. We are glad you enjoyed your room. The Village and Shops and Casino are not owned or operated by Aston and we apologize....

Las Vegas, Nevada, United States
Reviewed 6 April 2014

This property is simply okay. From check-in to check-out, the staff we encountered were polite but not well trained. At a glance the property is attractive but with a closer look you see the need for repair. The room was comfortable but the furniture was worn. The bathroom had mold in the shower even after we told the front desk,...

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3Thank Sharit1000
ak
Reviewed 5 April 2014

The 3 worst of my many complaints were the surprise bill on the 7th day checkout, all 3 pools and 2 hot tubs being broken, and the room was broken too. The bill included 4 taxes plus a resort fee every day. The entire place lost electricity for 20 min...after that we had no heat or air for our room...

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4Thank presence
Las Vegas, Nevada
Reviewed 27 March 2014

I stayed here while competing in the iron girl triathlon in October 2013. The hotel was extremely busy with athletes coming for the event. This hotel offers a local discount which was great for me since I live in Las Vegas also, it was not far from the venue for the triathlon event. The hotel room was good for what...

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2Thank JML0810

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Aston MonteLago Village Resort offers the perfect mix of deluxe accommodations on a spectacular lakefront setting near the action of Las Vegas, yet a relaxed departure from the hustle and bustle of the Strip. This uniquely themed resort offers a total vacation experience, with its Mediterranean-style setting and diverse activities, MonteLago Village Resort is an excellent addition to the Aston collection of condominium resorts and hotels. All accommodations feature a kitchenette or a full kitchen, Keurig coffee makers, and a balcony. Special check-in instructions: * The front desk is open daily from 7 AM - Midnight Guests who plan to arrive outside of normal check-in hours must call the property's after-hours phone number upon arrival. A staff member will verify guests' information and provide a check-in packet with additional registration instructions. One (1) key per registered room will be issued for after-hours arrivals and the key will be valid only until 10 AM. Guests arriving after hours must register at the front desk by 10 AM to receive valid room keys for the remainder of stay. For more details, please contact the office using the information on the reservation confirmation received after booking. ... more   less 

Additional Information about Aston MonteLago Village Resort

Address: 30 Strada DI Villaggio, Henderson, NV 89011-2807
Region: United States > Nevada > Henderson
Price Range: €64 - €555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston MonteLago Village Resort 4*
Number of rooms: 1
Also Known As:
Aston Montelago Village Hotel Henderson
Montelago Village Hotel
Montelago Village Henderson
Montelago Village Resort Lake Las Vegas
Aston MonteLago Village Resort Henderson, Nevada
Hotel Style:
#5 Top resorts Hotel in Henderson
#5 Luxury Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from Aston MonteLago Village Resort staff and other travellers.
12 questions
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Questions? Get answers from Aston MonteLago Village Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is beautiful”
 of 5 bubbles LVallenari, 3 Jun 2016 | Read review
“Pick even numbers they face the pool.”
 of 5 bubbles Christy_ve, 3 Jun 2016 | Read review
“Viera pool view rooms.”
 of 5 bubbles JuneM370, 30 May 2016 | Read review
“Viera is the main building - we stayed in Luna across the walking bridge”
 of 5 bubbles tburnsy, 7 Mar 2016 | Read review
“Be sure to get the Lake view!!!”
 of 5 bubbles irenee504, 25 Jan 2016 | Read review
5 of 5