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BEST WESTERN Fernley Inn

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230 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Louisville, Kentucky
Reviewed 19 July 2016 via mobile

We are on a cross country trip and have preferentially chosen best westerns. This one was friendly and clean. The room was older and could use some new paint and a new microwave but everything worked well. Breakfast was good and the staff was wonderful as we have come to expect.

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Helpful?
Thank Jessica H
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Jessica H.: Thank you for choosing the Best Western Fernley Inn. We appreciate your business. We are glad to hear you enjoyed your breakfast. We are continually working on the breakfast. Again, thank you and we hope you had a safe trip! Sincerely, Lisa Ketner General Manager

Napa Valley, California
Reviewed 16 July 2016

Good location to stop on a road trip to Idaho. Conveniently located and the town of Fernley has a lot of conveniences, Walmart, Starbucks, restaurants. Nice, large pool with coverffor year round swimming. Would definitely stop here again and would recommend it to families.

Review collected in partnership with Best Western
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Helpful?
Thank Valerie C
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Valerie C: Thank you for choosing the Best Western Fernley Inn. We appreciate you choosing us. Thank you for you comments and we hope that you will stay with us again when you travel through the Fernley area. Have a safe trip! Sincerely, Lisa Ketner General Manager

Sacramento, United States
Reviewed 15 July 2016

I have definitely stayed in better Best Western Hotels. The staff was incredibly friendly and helpful. It's the facilities I wasn't impressed with. They were run-down and in an unsafe area. My vehicle was vandalized in the hotel parking lot. The room in which breakfast was held was small and stuffy. Breakfast was not well stocked and many people were...

Review collected in partnership with Best Western
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Helpful?
Thank Justin C
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Justin C: Thank you for choosing the Best Western Fernley Inn. We appreciate your business. The area we are located is a safe area. We have had only one problem in the five years that I have been here. I don't understand why you didn't report a vandalism to us. The breakfast room is small. The girls that do...

Littleton, Colorado
Reviewed 7 July 2016

We were on a road trip with our kids and this hotel was very convenient, close to a major highway. The room was nice and clean but a few repairs need to be made...electrical outlet didn't work, the AC unit cut on and off all night and needed to be adjusted, screens in pool area need to be replaced. The...

Review collected in partnership with Best Western
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Helpful?
Thank javagirl63
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear javagirl63: Thank you for choosing the Best Western Fernley Inn. We appreciate your business. I am sorry to hear about your maintenance items. Just so you are aware the air conditioner will go on and off. It is set at certain temperatures and will shut down once it reaches those. I do apologize if it was noisy. We certainly...

Walla Walla, Washington
Reviewed 28 June 2016

This hotel is right off the freeway but pretty quiet. The bed was comfortable and our room had a nice long dresser. Very clean, great customer service. The breakfast was the usual fare, nothing special. The pool area is nice.

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Helpful?
Thank 543tinab
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear 543tinab: Thank your for choosing the Best Western Fernley Inn. We appreciate your business and we are glad you were satisfied with your stay. We hope that you will choose us again when you are passing through the fernley area. Sincerely, Lisa Ketner General Manager

Reviewed 26 June 2016 via mobile

We had car troubles & decided to stay the night in fernley. I called the first number on my phone for best western and booked a room. When we got to the hotel, the person at the front desk told us we did not have a room reserved, luckily they had 1 pet room left and found on their system...

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Helpful?
Thank MASSAGELADYFROMIDAHO
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Massageladyfromidaho: I would like to thank you for staying at the Best Western Fernley Inn. We appreciate your business. I would like to apologize for the wet spot in the floor. The housekeeper should have let maintenance know and the room would have been shampooed. It sounds like that did not happen from what you are describing. The clerk...

Lafayette, Indiana
Reviewed 26 June 2016

I found the Best Western Fernley Inn to be well-maintained, clean, and comfortable. It suited my needs perfectly for a quick, 1 night stopover stay. It appears to be an older hotel, and there isn't an elevator, but the price is very fair. Overall, it's a nice, safe choice for traveler's on a budget. There is ample parking, the beds...

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Helpful?
Thank Inquisitive_Wayfarer
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear bcmitchell35: Thank you for staying with the Best Western Fernley Inn. We appreciate your business. I am glad to hear you found the hotel well-maintained, clean and comfortable. The staff does work hard to keep it that way. So thank you for the acknowledgement. We hope that you will stay with us again the next time you pass through...

Reviewed 25 June 2016

The staff was friendly and helpful. The building looked good and well is maintained. the location is easy to find. The room was clean and well maintained.It has a large breakfast bar but the best part of it was the waffle.

Review collected in partnership with Best Western
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Helpful?
Thank johnvN6881QW
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear JohnvN6881QW: Thank you for choosing the Best Western Fernley Inn. We appreciate your business. I am glad you enjoyed your stay and that every thing was satisfactory. I am glad to hear your liked the breakfast. Again, thank you for staying with the Best Western Fernley Inn. We hope to see you soon! Sincerely, Lisa Ketner General Manager

Idaho
Reviewed 22 June 2016

We had reserved a King room, pet friendly. When we arrived there was one harried desk clerk and lots of people needing attention. She found our reservation and gave me our keys. My husband was in process of getting luggage when I opened the door and found it was double queen room that had not been cleaned or made up....

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Helpful?
Thank Cecilia H
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Cecilia H: Thank you for choosing the Best Western Fernley Inn. We appreciate your business and thank you for staying with us. Just to let you know we do not have any pet friendly rooms with a king sized bed. All of our pet friendly room have two queen beds in them and are located on the ground floor...

Brooklyn, Iowa
Reviewed 8 June 2016

The Fernley Inn is situated in a good location: 1-About 50 miles up to the old gold rush town of Virginia City including the route will take you up the 6-mile canyon road which was important to the gold mines & 2-the Inn is located across the road to a new Walmart.& 3-many quick serve eating places close by. &...

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Helpful?
Thank Ronald A
Lisa k, Front Office Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Ronald A, First I want to thank you for taking the time to fill out a survey about your stay. We really appreciate it. We are so glad you enjoyed your stay at our property. I hope that, if you pass through in the future, we will get to accommodate you again. There is lots to see around Fernley!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located off interstate 80 on exit 48. We are directly across the street from the Walmart. Our convenient location has several restaurants and a casino within walking distance. Our friendly staff look forward to hosting you and your family while you are in the Fernley area. We have 66 clean and comfortable rooms. We also have a great swimming pool (seasonal May through September). Bring the kids and let them enjoy themselves. We also are a pet friendly hotel with specific pet friendly rooms. We also offer a wonderful breakfast to get you started in the morning. It offers eggs, sausage or bacon, make your own waffles, biscuits and gravy plus many other items. We look forward to seeing you soon!! ... more   less 

Additional Information about BEST WESTERN Fernley Inn

Address: 1405 East Newlands Drive, Fernley, NV 89408
Region: United States > Nevada > Fernley
Price Range: €74 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Fernley Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Fernley Hotel Fernley
Fernley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Fernley Inn staff and other travellers.
3 questions
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Etna, Wyoming, United States
over a year ago
Arp
9 months ago
Park City, Utah
11 months ago

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Questions? Get answers from BEST WESTERN Fernley Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator to second floor”
 of 5 bubbles amythann, 30 Oct 2016 | Read review
“Face away from the sun.”
 of 5 bubbles JohntheSkierGolfer, 24 Sep 2016 | Read review
“This is NOT a place to choose in the summer, or if you want to be treated professionally.”
 of 5 bubbles 264kims, 5 Aug 2016 | Read review
“stay on back side in shade”
 of 5 bubbles BoiseID999, 2 Aug 2016 | Read review
“Ask for ground floor.”
 of 5 bubbles cruisincal, 15 Sep 2015 | Read review
5 of 5