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Norfolk Country Inn

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Norfolk Country Inn
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Lincoln, Nebraska
Reviewed 3 July 2015

Upon arrival, the desk clerk was on the phone & seemed inconvenienced by my arrival. She lacked hospitality skills & wasn't overly friendly. The room was supposed to be updated, but that must've been many, many years ago! It smelled musty, everything was old looking, carpet was gross, bed sheets on one bed had black spots on it. The bathroom...

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2Thank Beach_Travel9801
Keystone, South Dakota
Reviewed 11 June 2015 via mobile

This hotel should be condemned. Filthy, old, tired building. TV would not come on 6:30pm "no signal" called front desk she ran through a scripted trouble shooting guide with me went through this process twice nothing. No offer to move just stated "bar is open special prices on shots tonight" sink was full of hair, tub/shower dated beyond able to...

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1Thank Kevin D
Huron, South Dakota
Reviewed 23 February 2015

We stayed at Norfolk Country Inn after booking room online. The pictures look great but what a surprise when we walked into our room!! We were there on November 8th, 2014 to visit son and family who had recently moved to the Norfolk area. The room was was located on the back side of the hotel and no sleep was...

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3Thank Signe H
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

I am sorry to hear that your stay was a unpleasant one and to hear that the room was in the manor that you had received it in that is unacceptable and I have looked into the problems and taken action. We have only recently purchased this property and are in the midst of a large remodel to all the...

Indianapolis, Indiana
Reviewed 24 January 2015

I have been on the road as part of my job for over 2 decades. This hotel was a great surprise. On the outside it looks like your typical former Holiday Inn. It's when you walk in the room that you get blown away. Great looking furniture, granite counter tops, high end fixtures, a stylish and comfortable king sized bed,...

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2Thank scottcomedy
McCook, Nebraska
Reviewed 13 October 2014

I stayed at the Country Inn on the date to attend a wedding. I called ahead for reservations and was told the price of my rooms was 59.00 I knew there would be taxes etc on top of this. What I did not know when I checked in that they wanted a 100.00 damage deposit too. Now it was only...

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7Thank bevelliott2014
Omaha
Reviewed 27 September 2014

We were pleasantly surprised at how nice the rooms were. They had nice complimentary robes in the room, which was a surprise for a hotel that was not a resort. The staff was cordial and very helpful. Nice bar, Chad the bartender was especially great!

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Thank beboplu
Pierre
Reviewed 11 September 2014

We stayed in the handicapped room and arrived very late -- and were very tired traveling for a funeral. Carpet stained, bathroom shower had mildew/mold, handicapped stool apparatus was rusty and old. Handicapped shower chair was stained and rusty... and our towels were stained and had holes! Seriously? VERY DISAPPOINTED. Perhaps other areas of this motel have been updated, but...

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2Thank Paulette P
Winnipeg
Reviewed 30 July 2014

If you read a few of the less-than-appreciative reviews of this place, you'll notice a remarkable, cut-and-paste consistency to management responses, usually including something about the place having been a "fixture in the community" since the 1960s. Our room reeked of cigarette smoke, and featured mould in the bathroom, upholstery that looked like it had been vomited upon, a toilet...

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4Thank Jeffrey K
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

There are no varying reasons for the "less than appreciative" reviews as mentioned. The fact remains that we are an older hotel preparing to update the remainder of our rooms under new management. Hence, the "cut and paste" management responses referenced in this review. As to the cleanliness of the room, it sounds as if it was possibly missed in...

Reviewed 23 July 2014

Checkin: I booked via booking .com. I had the confirmation information but the hotel had no record of it. However, the front desk was able to accommodate. Nice recovery but it did take extra time. The rooms are clean and comfortable with microwave and refrigerator. The breakfast was fairly tasty with several choices. The waffles were not very good, however....

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Thank sweetberries424242
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing Norfolk Country Inn during your travel. We are pleased that you enjoyed the time you spent with us and appreciate that you took time to post a review to Trip Advisor. I do apologize for the delay in your check in and am pleased that we were able to book you in upon your arrival. At...

Sioux City, Iowa
Reviewed 9 July 2014

I stayed at this hotel since I had a wedding for my cousin and lived 2 hrs away. I went to check in and the lady tending the front desk was not very courteous and it took over 20 minutes just to get my room key. Never apologized and kept bouncing from one computer to another and there were several...

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2Thank Deb M
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Deb M. Thank you for sharing your feedback about Norfolk Country Inn. First of all, I apologize for the lack of response to your phone message. However, attempts were made to return your message immediately at the number left. The calls went straight to a fast busy signal. Since those initial attempts the General Manager has been out of the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Norfolk Country Inn & Suites provides friendly service and clean hotel rooms. Our hotel also offers a continental breakfast, an outdoor pool, WiFi, and a free shuttle service. We are also an extended stay hotel. Come visit our motel in Norfolk, NE! ... more   less 

Additional Information about Norfolk Country Inn

Address: 1201 South 13th Street, Norfolk, NE 68701
Region: United States > Nebraska > Norfolk
Price Range: €64 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Norfolk Country Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Country Inn Norfolk
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Questions & Answers

Questions? Get answers from Norfolk Country Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They actually charged me $97 plus a non-refundable pet $25 fee for this smelly room.”
 of 5 bubbles maryellen520, 17 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 21paulettep, 11 Sep 2014 | Read review
“Ask for the executive king room.”
 of 5 bubbles sweetberries424242, 23 Jul 2014 | Read review
“Please save your self the headach and call the Hotel Desk to reserve a room prior to your stay”
 of 5 bubbles CK2001, 19 Jun 2014 | Read review
“Executive suites are quite nice.”
 of 5 bubbles jjsmooth11, 3 Jun 2014 | Read review
5 of 5