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SureStay Plus Hotel Omaha South

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1 room 2 adults 0 children
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SureStay Plus Hotel Omaha South
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196 Reviews from our TripAdvisor Community

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There are newer reviews for SureStay Plus Hotel Omaha South
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Showing 195: English reviews
Colorado Springs, Colorado
Reviewed 15 October 2016

Arrived at the hotel and it was a nice setup until we got our room. The room smelled like mildew or just old. Dated hotel that had been remodeled but more work needs to be done. We could not get the tv remote to control the tv and we even tried the front desk remote and could not get the...

Review collected in partnership with Best Western
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Helpful?
Thank marcusb597
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Dear marcusb597, Thank you for taking the time to share your experience! We are sorry to hear that your stay and experience was unpleasant. We do our very best to ensure our rooms and equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give...

Minneapolis, Minnesota
Reviewed 8 October 2016

We booked over a month and a half in advance on Priceline. I was able to name my own price and got a two double bed room for 65% off! It was spacious. Clean. I thought 9am was a little too early to shut down breakfast. There was no regular coffee offered in the rooms only decaf. Staff couldn't find...

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Helpful?
Thank RU4Him
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Dear RU4Him, Thank you so much for this review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We always aim to give you the best value for your money and we are...

Reviewed 19 September 2016

We went to Nebraska for a wedding and from the outside, we were very pleased. When we got into our room, at first glance we were happy. However, when I went in to take a shower I notices the filth on the ledges, then I noticed the towels, grey, dingy and smelled musty. the washcloths were the same and some...

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Helpful?
Thank Angela P
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Dear Angela P, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may...

Urbana, Missouri
Reviewed 19 September 2016

Our son was in a very bad car accident and we needed to come to Nebraska for his surgery. I had never used TripAdvisor before but I had just seen and advertisement on TV and I thought I would try it. I must say I was very pleased!! We saved money and the Best Western White House in Bellevue Nebraska...

Review collected in partnership with Best Western
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Helpful?
Thank donnachattygranny74
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Dear donnachattygranny74, Wow! We are thankful for your awesome comment and great details of your experience with us. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again and giving you another five star experience.

Reviewed 9 September 2016

Treated very poorly by management, made a booking for wrong weekend, called within one hour, refused to change date. Now i am stuck paying for a weekend i cant be there. Called expedia, they called the manager while i held, i called best western corporate, they called the manager while i held. Refused to change date when my booking is...

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Helpful?
Thank Mark M
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Hi Mark M, Thank you for taking the time to leave such thorough and revealing feedback. We apologize to the problem we have caused you. We will be looking into adjustments for our customers very soon. We are sorry that we have not able to do some changes since the staff are not allowed to change things like these for...

Reviewed 7 September 2016

So glad we picked this hotel, the staffing here have all been GREAT, very helpful in any area that needed to be!! The rooms are very clean and housekeeping is GREAT!! This hotel is also in a wonderful location!!!!

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Helpful?
Thank Patty P
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Dear Patty P, Thank you so much for your compliments to our housekeeping staff which is GREAT,Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly...

Colorado Springs, Colorado
Reviewed 9 August 2016

Very pet friendly room with tile floors, pleasent staff and clean room. Breakfast was fine and ready right at 6 am. The staff was very welcoming to both us and our two small dogs. Enjoyed our stay will use them again when we are in the area.

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Helpful?
Thank EttaCOS
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We aim to impress with our breakfast, hospitality, and comfortable accommodations. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be...

Miami, Fl.
Reviewed 6 August 2016

Two nights and everything was perfect. Modern, clean room and nicely decorated lobby. The owner Danny went out of his way when I was checking in to tell me that he didn't want me to be in any way disappointed, and not to hesitate to mention if anything wasn't up to standard. It was nice to see he cared. The...

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Helpful?
Thank maxfly
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for leaving your five star rating of our hotel. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. I am excited to hear that we have been an important part of your travel convenience. We will happily share your comments to...

Wichita, Kansas
Reviewed 4 August 2016

Being on the road I stay with various chains and motel, this motel came out beyond my expectation and the price was great. Breakfast and amenities were also great, very clean environment and entire staff is always there to help you out and resolve any of your problem with great smile. I recommend this motel for business, couples and families...

Review collected in partnership with Best Western
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Helpful?
Thank Mahmud M
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am very pleased to learn that you enjoyed the...

Las Cruces, United States
Reviewed 3 August 2016

I was impressed by the staff and they truly went out of the way to make sure our needs were met. It was a typical breakfast, but overall what you would normally expect. The rooms are large and spacious, the furniture was well maintained. The hotel is also updating making it more modern. We were very satisfied.

Review collected in partnership with Best Western
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Helpful?
Thank Luis V
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests looking for hotels in Bellevue NE close to the Offutt Air Force Base have found the perfect home away from home. Enjoy FREE high-speed WiFi throughout the hotel, oversized TV and full hot breakfast. ... more   less 

Additional Information about SureStay Plus Hotel Omaha South

Address: 305 Fort Crook Rd N, Bellevue, NE 68005-4648 (Formerly BEST WESTERN White House Inn)
Region: United States > Nebraska > Bellevue
Price Range: €57 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SureStay Plus Hotel Omaha South 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Bellevue
Bellevue Best Western
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Questions & Answers

Questions? Get answers from SureStay Plus Hotel Omaha South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book over a month in advance to save up to 65%”
 of 5 bubbles RU4Him, 7 Oct 2016 | Read review
“Ask to look at the room first. Check the air conditioner vents and towels. Only takes a second.”
  • Just general filth on the ledge. A simple wipe with a cleaning rag would fix this.
  • Black mold and filth in the airconditioner
  • You can see how dingy the towels were. Sadly, you can't smell them
  • A spider egg sack. We killed the spider
 of 5 bubbles G9151VWangelap, 19 Sep 2016 | Read review
“Second floor”
 of 5 bubbles 836neldah, 20 Jun 2016 | Read review
“Stay near the back if you are a light sleeper, there is a train out front”
 of 5 bubbles 432allisonf, 10 Sep 2015 | Read review
“Freight trains running all night across the street”
 of 5 bubbles 481cherieb, 24 Aug 2015 | Read review
5 of 5