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The hotel is nice and is centrally located to town and to the park. We went out for breakfast both mornings we were there as we were not impressed with the offerings but there is an awesome cafe around the corner with great apple cinnamon...More
A nice place to stay while visiting Yellowstone. Very clean and friendly staff. Room was excellent with great decor and comfortable beds. Stayed just one night. Wished it were more! The room was very roomy and comfy for four people. Located downtown and close to...More
1 Thank lvmt4sure
Response from William H, General Manager at Best Western Desert InnResponded 21 May 2018
Thank you so much for your review and I'm so thrilled you had an enjoyable time during your stay. Please come and stay with us again!
We stayed at this hotel with a group for 2 nights in June. My brother and sister in law were moved to another room due to toilet issues soon after arrival. That is fine. As we are BOARDING OUR TOUR BUS the next morning they...More
This hotel is a joke. We have traveled 2 wks to several national parks in Utah, Montana and Wyoming and stayed at 10 different hotels. This was by far our most expensive hotel and for what?? Hotel was so cheaply constructed, we could hear everything...More
On arrival, we noticed the toilet was clogged...not working. Reported it to the desk, someone came and tried to fix it. No success, someone else came and tried to fix it. Still no success, desk mgr. moved us to another room, slightly larger. Next morning,...More
Response from William H, General Manager at Best Western Desert InnResponded 2 weeks ago
Thank you for submitting your review. As I highlighted in my email, this was a safety and accounting concern. Your group did not have the oversize double queen room in their contract with us. The agent, due to a 100% capacity hotel, moved you to...More