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Best Western Yellowstone Crossing

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Traveller (7)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)
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Traveller rating
185
121
43
17
12
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LanguageEnglish
185
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17
12
Show reviews that mention
All reviewsbiscuits and gravyyellowstone crossingbest westernsopen hoursroom was cleanpool and hot tubnice hotelthe breakfast areathird floornice poolbeartooth highwaygreat place to stayguest laundryking roomhard boiled eggsfresh fruitconvenient location
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21 - 25 of 378 reviews
Reviewed 24 September 2017

The room given to me smelled of urine and stale cigarette smoke. Nauseating. The hallway smelled of stale cigarette smoke. The lobby was no better. The breakfast area had the same odor. The carpet in my room should have been removed and replaced. Stained badly...More

Review collected in partnership with Best Western
Thank Mike O
Reviewed 23 September 2017

Problems with check-in. I'd asked for a ground floor room due to a recent back injury. I was given a room on the second floor which was inconvenient. BW beds are usually excellent - this one was too soft which didn't help my back. Micro...More

Review collected in partnership with Best Western
Thank Debby K
Reviewed 21 September 2017 via mobile

That was comfortable pillows were nice price was very affordable staff was friendly breakfast was not the best usually cheaper breakfast have cream cheese for the bagels and more choices for a basic continental breakfast coffee was weak waffles the usual toppings were stale one...More

Thank 6-13-1966
Response from Sydney P, Manager at Best Western Yellowstone CrossingResponded 22 September 2017

Thank you for staying with us. Your feedback is important to us and helps us provide superior customer service to our guests. I am having maintenance look into our hot tub. Thank you again! -Annette Reiter

Reviewed 19 September 2017

As the manager, Annette did a great job fulfilling customer's needs, even though it was still far away from the date of arrival. The check-in process was really quick as they prepared all paperwork for you before you were there if you had already prepaid...More

Review collected in partnership with Best Western
Thank quanningl
Reviewed 18 September 2017

A great place to stay. Very reasonable rates. Very clean and well appointed room, quiet and spacious. Pleasant and very helpful reception. Certainly one of the best breakfasts we have had outside the top hotels - great range in a spotless dining area. The young...More

Thank David B
Response from Sydney P, Manager at Best Western Yellowstone CrossingResponded 22 September 2017

Thank you for staying with us. Your feedback helps us provide superior customer service to our guests. We would love to see you stay with us again. Thank you for the wonderful review!

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$79 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
surfercharlie
18 April 2018|
Answer
Response from Sharon A | Reviewed this property |
I do not believe there is a hotel shuttle to the Billings Airport as it is 18 miles away. The following information comes from the airport website: Phidippides Cody Shuttle Service (866) 527-6789 Red Lodge Tour & Taxi... More
1
Vote
rsstarkey63
14 August 2016|
AnswerShow all 2 answers
Response from Annette R | Property representative |
We don't provide that specific service but there might be a local rental place! Thank you for choosing Best Western!
0
Votes
rsstarkey63
14 August 2016|
AnswerShow all 2 answers
Response from mbamom2 | Reviewed this property |
It is a distance to Yellowstone Park from this hotel. It was much more of hotel for people traveling through Montana needing a place for the night.
0
Votes
Room Tips
"Do not stay here"
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"This hotel is across from a Railroad Yard with trains running and blowing whistles all night long... ."
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"Stayed on third floor. Quiet and clean."
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"You couldn't do much better than the Best Western Yellowstone Crossing."
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