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Best Western Yellowstone Crossing

CancelonUS$120*
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Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
US$159*
US$120*
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US$134*
US$134*
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Best Western Yellowstone Crossing
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325 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Yellowstone Crossing
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Showing 323: English reviews
Missoula, Montana
Reviewed 27 February 2017 via mobile

While on a trip that was part business and part pleasure I decided to stay one night in Laurel. Driving while tired is never a good idea. I asked a relative where a safe spot would be as I had just purchased an antique car. I didn't want the car stolen or vandalized. He drove me to this best western...

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Helpful?
1Thank dianaclifford
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Diana, As a manager, this is the best feedback we could possibly get. I agree with your comment about service. We of course want to provide good service but furthermore we want to provide great hospitality. Hospitality is exactly what you described, a combination of professional and personable. We are thrilled you enjoyed your visit (minus the migraine). Come back...

Reviewed 25 February 2017 via mobile

We placed a dnd on our room door because we had come to Billings to purchase items we can't get where we live. This was so we could keep our property safe. We came back to our room to find housekeeping had entered the room and cleaned it. They moved items off the bed to make it up and we...

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Helpful?
Thank RoseAlisa C
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you for your feedback. We are sorry your experience was less than our typical guest experience. We will take your feedback and use it for future guests. Thank you for choosing Best Western.

Reviewed 15 February 2017 via mobile

This place is nice near my job and clean good breakfast and they have a pool and hot tub the only thing is the hot tub is broke and has been for awhile and the pool seems to be out once a week they said the hot tub should be fixed this week

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Helpful?
Thank Amanda C
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you so much for your feedback. We are working as hard as we can to resolve the pool issue. Please come visit us again so we get a chance to exceed your expectations!

laurel, United States
Reviewed 4 February 2017

this is the best place to stay in laurel. it is always so clean and the staff is awesome.we love the pool and hot tub area and the fact that it is open 24 hrs. we just need a get away and this is the place. the decor is so rustic and fits the Montana life style.

Review collected in partnership with Best Western
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Helpful?
Thank cindylp2017
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you so much for your awesome review! We can't wait till ya come back and see us again! Thank you for choosing Best Western!

Pasco, Washington
Reviewed 30 January 2017

Very convenient location and great customer service! Lounge was great place to read and catch up on wrk. Staff is very friendly and easy going! All amenities we're up to par and in great working condition!

Review collected in partnership with Best Western
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Helpful?
Thank 133robertoe
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you for your wonderful review. We are so glad you enjoyed your stay here and look forward to you coming back to see us in the future!

Great Falls, Montana
Reviewed 17 January 2017

Wonderful staff, great amenities, comfortable beds. We always look forward to our stays at the Yellowstone Crossing - for us, it's not just another hotel, it's comfortable and feels like home. We will choose this hotel above any others in the area because of the warm welcome we receive every time we are there.

Review collected in partnership with Best Western
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Helpful?
Thank Mary Jane A
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Wow! Thank you for this fabulous review. We are thrilled you are satisfied with the service and amenities here! We cannot wait to see you again!

COLLEGE STATION, United States
Reviewed 16 January 2017

Tia and her staff are all about service and making you feel at home. The staff are very friendly, always smiling and eager to be of service. Has a family feel to it. Facility is very clean and located near retail stores and restaurants. Highly recommend.

Review collected in partnership with Best Western
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Helpful?
Thank T7594KLwilliamc
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you so much for reviewing our property and thank you for choosing Best Western!

Spokane, Washington
Reviewed 16 January 2017 via mobile

We stayed here 1 night on our way home to Kalispell and I must say I will never stay in Billings again and pay high prices. Our room was 60.00 including tax. I must mention that I will never forget Yoli she was the receptionist at the desk. I had my 3 children with me all under the age of...

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Helpful?
Thank Noelle C
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Noelle- As a manager, this is the best kind of review to get. I am so happy we provided you with service that exceeded your expectations. Thank you so much for reviewing your property. Yoli, my staff, and myself are excited for you to come back and see us! Thank you, Sydney Pons

Saint Paul, Minnesota
Reviewed 19 December 2016

We were stopping in Laurel, MT on our way across the country in the winter and stayed at this hotel. As we tried to leave in the morning, our car wouldn't start. As soon as we told the hotel staff, one of them immediately called her husband to help us start our car. Though it didn't work, the rest of...

Review collected in partnership with Best Western
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Helpful?
1Thank sofieo478
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you so much for your awesome review of the property! We are so thrilled we met your expectations. We hope you stay with us again and wish you safe travels on your drive cross country!

Denver, Colorado
Reviewed 10 December 2016

I needed a warm place for the night for my senior kitty and I since our heater wasn't working. The staff Madrid feel very welcome and showed caring and concern for my cat who is on chemo. The hotel is clean and fresh and smells awesome. I highly recommend the Jacuzzi room! Great jets!

Review collected in partnership with Best Western
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Helpful?
1Thank Laurie K
Sydney P, General Manager at Best Western Yellowstone Crossing, responded to this review

Thank you so much for choosing the Best Western for your travels to the Billings area! We appreciate your business and thank you for reviewing the property!

38 photos of this hotel

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Yellowstone Crossing

Address: 205 SE 4th St, I-90 Exit #434, Laurel, MT 59044-3309 (Formerly BEST WESTERN Yellowstone Crossing)
Region: United States > Montana > Laurel
Price Range: €76 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Yellowstone Crossing 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Laurel
Laurel Best Western
Best Western Hotel Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Yellowstone Crossing staff and other travellers.
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Questions? Get answers from Best Western Yellowstone Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is across from a Railroad Yard with trains running and blowing whistles all night long... .”
Maxschauersmom, 29 Sep 2016 | Read review
“Stayed on third floor. Quiet and clean.”
beachandskifam, 4 Jul 2016 | Read review
“You couldn't do much better than the Best Western Yellowstone Crossing.”
beverlyp277, 20 May 2016 | Read review
“Try the back side facing the oil change place. Might be quieter.”
Jim80686, 1 Oct 2015 | Read review
“In back on first floor. Easy in and out!”
ladybug512, 19 Aug 2015 | Read review
5 of 5
Cancelon
US$120* /night
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PricelineUS$134
Expedia.comUS$134
HotelQuicklyUS$159
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Prices are for 1 room, 2 adults
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