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Baymont Inn & Suites Helena

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#4 of 22 Hotels in Helena
Certificate of Excellence
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463 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Calgary, Canada
Reviewed 21 October 2016

The hotel was great. Clean and had a lot of things to do. The staff was very helpful and friendly. We would go back in a heart beat,

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Thank lindamW3809WC
Benicia, California
Reviewed 20 October 2016

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Thank R2974CAsheilac
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Missoula, Montana
Reviewed 20 October 2016

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Thank markayk
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Alberta, Canada
Reviewed 19 October 2016

Our family was travelling from Alberta to Utah and back and we needed some special arrangements for late check-out. The staff was great: they took care of everything and worked around our schedule. Special thanks to Bonni, Misty, and Alen. We stayed on the way down and, because it worked out so well, we stayed in the same place on...

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1Thank Paul v
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for mentioning my employees by name who made a difference in your visit to Helena and to the Baymont in particular! I am extremely lucky to have them working wth me. I do hope you will stay with us whenever traveling through to see family. Thanks for your patronage and your wonderful review! Best Regards, Becky Henne General...

Houston, Texas
Reviewed 18 October 2016 via mobile

My Dad and I stayed here on our way to Canada. The rooms were very clean. Comfortable beds and clean bathrooms. We were to told that there was no elevator when we were there and we were on the second floor. Thank goodness my Dad is in great shape. May be bad for people that are unable to climb stairs...

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Thank trelina
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your nice review. We appreciate our guests, like you, that take time to write a review. Thanks for noticing our clean rooms! I have a wonderful housekeeping staff who work very hard to insure that our guests have clean guest rooms. In regards to an elevator: No, we do not have an elevator. We only have two...

Kansas City, Missouri
Reviewed 17 October 2016

Wonderful service love the folks a nice place to stay Needs a little work on the hot breakfast part but all around wonderful stay

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Thank hannahcU3374NB
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for mentioning our service!!! It means so much to me. We always strive to offer excellent service. I am not sure what you mean by needing a little work on the hot breakfast, but we try to offer a great selection with scrambled eggs, sausage links, biscuits & gravy, make your own waffles, cereal, muffins, variety of breads,...

Powell, Wyoming
Reviewed 16 October 2016

I was in town for a couple of days for a meeting. Usually I book at the Days Inn when I go to Helena, but this popped up for a slightly better price, and since other reviews were good, I decided to take a chance and stay here. It was a good decision. The staff was very pleasant and helpful....

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Thank Tonya E
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your very helpful and nice review! And thanks for the suggestion for more outlets. We are working on this very issue right now. And you are right about the size of our breakfast area. It is small, and I apologize. That is not a quick fix, but we have been brainstorming on ways to increase the size,...

Scottsdale, Arizona
Reviewed 14 October 2016

Location is convenient just off I15 and with my room facing a residential street, it's pretty quiet. When we check in around 5:30pm, we were informed that at 6pm, there would be soup and rolls serving in the breakfast area. And when we passed by the room when we went out around 6:15pm, the soup in a crockpot smelled very...

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Thank LeeLeeTennis
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to write a review on our hotel, I so appreciate your generosity with your score. Especially since your shower curtain was not up to our usual standards. I am very sorry that there was any issue at all. I will be discussing this with my staff and we will go through and change all...

Fort Collins, Colorado, United States
Reviewed 13 October 2016

All of the employees were great, especially Bonne, who helped me get connected to the internet and was always there to answer questions. The breakfast was complete and a cut above average. The room was very clean and well maintained. We're planning to stay there whenever we go to Helena to visit family.

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Thank Sherry S
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you very much for your terrific comments! I loved reading about Bonni! She is very special and we are lucky to have her. We appreciate you mentioning our clean rooms as well. I will share this with my housekeeping staff. It takes a team to run a great hotel and I have the best! Please come see us again....

Havre, Montana
Reviewed 13 October 2016

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Thank kathyj406
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Baymont Inn & Suites Helena

Address: 750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
Region: United States > Montana > Helena
Price Range: €59 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Helena 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn
Hotel Style:
#1 Best Value Hotel in Helena
#7 Family Hotel in Helena
#9 Romantic Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Helena staff and other travellers.
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8 months ago

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Questions? Get answers from Baymont Inn & Suites Helena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If on main floor you may want a room away from from the pool”
 of 5 bubbles 29jrh, 9 Nov 2016 | Read review
“The king suite was plenty roomy and well equipped.”
 of 5 bubbles SherryS187, 13 Oct 2016 | Read review
“Ground floor is our favorite”
 of 5 bubbles tomorrowsantiques, 11 Oct 2016 | Read review
“Found the 2nd floor to be very quiet.”
 of 5 bubbles 220marceld, 8 Oct 2016 | Read review
“Second floor”
 of 5 bubbles Denholmn, 18 Sep 2016 | Read review
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