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Jorgenson's Inn & Suites

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Traveller (30)
Room & Suite (37)
Dining (4)
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Overview
  • Excellent36%
  • Very good33%
  • Average15%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (469)
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Traveller rating
156
156
70
48
32
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156
156
70
48
32
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All reviewsfree breakfastadjoining restaurantthree choicesplace to stayroom was cleanan upgradefrench toasthash brownsshuttle servicedefinitely stay here againhot tubgreat breakfastpillowsmicrowavemontanarateschannels
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1 - 5 of 462 reviews
Reviewed 2 days ago

Stayed in the "other" building where the rooms were motel style, the carpet was moldy from the bathroom leaking and the entire room was dilapidated. Housekeeping never bothered to show up the entire stay and a couple of drunk people people tried to bust into...More

Thank Cory C
Response from Ann Marie B, Manager at Jorgenson's Inn & SuitesResponded yesterday

I am sorry you were disappointed in your room and stay. To my knowledge we do not have mold in our rooms. Please provide the room number you stayed in so we can correct any issues. There have been many changes in our property in...More

Reviewed 3 days ago via mobile

first of all: when we arrived our room wasn’t ready (and it was after 3pm; check in time), so we could choose between; wait 30 minutes for the room or pay 20$ more for a room in the main lodge. We chose the second one,...More

Thank Natali B
Reviewed 2 weeks ago via mobile

I stayed for three night,the room was not cleaned once. I contacted reception after the first day when l returned to the room after 5pm,. They provided clean towels no cleaning was done. The next day the bed was made and the bathroom not touched....More

Thank Adrian T
Response from Ann Marie B, Manager at Jorgenson's Inn & SuitesResponded 2 weeks ago

Adrian, I am so sorry your did not receive service. Would you please provide a room number so I can research who was assigned your room and why it was not cleaned properly. This work quality is not what I expect of my staff. Again,...More

Reviewed 2 weeks ago

When I was growing up in Helena, Jorgenson's was THE place to stay. Unfortunately, that is not longer the case. It's now on par with a lower-class budget hotel. The property overall had a run-down feel and vibe. The furniture in our room was chipped...More

Thank AZteacher85203
Response from Ann Marie B, Manager at Jorgenson's Inn & SuitesResponded 2 weeks ago

I am so sorry you did not enjoy your stay. I am surprised that your room was not up to expectations. We are in the middle of a remodel in the main building and have been working hard to make our property better. Please provide...More

Reviewed 3 weeks ago

We did get a good price for this hotel and a free good breakfast. They seem to be trying to revive an old hotel in an older part of the city. The hotel had contractors working on some of the rooms we saw when going...More

Thank roadseniors
Response from Ann Marie B, Manager at Jorgenson's Inn & SuitesResponded 2 weeks ago

Thank you for your comments. You are right we are trying hard to make this property great. As you mentioned we are in the process of remodel with painting, carpeting and updated furniture and linens. I am sorry you were inconvenienced by the carpet layer...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Pool
Bar/Lounge
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Free Parking
Breakfast included
Business Centre with Internet Access
Breakfast Available
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$82 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Helena
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Helena
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (30)
Room & Suite (37)
Dining (4)
Pool & Beach (3)
Questions & Answers
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Songsmith1
7 April 2018|
Answer
Response from Rick P | Reviewed this property |
This hotel treated both myself and my service dog well and there were no problems. If you have a certified service dog, you should already know they cannot be refused in any hotel or business.
0
Votes
Room Tips
"Stay someplace else."
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"The nortside room was easy to observe my parked cr and view th city of Helena north view."
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"They have me stayed in the main building and it was good. I have never stayed in their other building."
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"Two sections. Older, cheaper section does not have refrig"
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