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Best Western Plus Heritage Inn

938 reviews
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Traveller (46)
Room & Suite (24)
Pool & Beach (9)
Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“best westerns”(17 reviews)
“poolside room”(17 reviews)
“sports bar”(20 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (938)Write a Review
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921 results
Traveller rating
353
302
165
71
30
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LanguageEnglish
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353
302
165
71
30
Show reviews that mention
All reviewsbest westernspoolside roomsports barpool sidehot tubfree breakfasthotel restaurantgreat place to stayfront desk staffwould stay here againmini fridgerooms were cleanindoor pooleasy accesshot breakfastroad tripglacier national park
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1 - 5 of 921 reviews
Hotel's Favourite
Reviewed 2 weeks ago

Stayed on first floor king. Motel was clean, very accommodating friendly staff. Room was well appointed with fluffy towels, plenty of warm water :) the small pillow gnome had visited here also (the only disappointment) room was larger, had mini fridge, micro, coffee machine, etc...The...More

Thank astormchaser
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 2 weeks ago

Thank you for choosing to stay with us at Best Western Plus Heritage Inn, and for taking the time to share your kind comments. It was a pleasure to be part of your enjoyable visit. We're glad to hear that you appreciated our spacious and...More

A TripAdvisor Member
4
Reviewed 4 weeks ago via mobile

Stay there every time I go to Great Falls Staff is very friendly, always have time for you and very accommodating and helpful. !! Under renovations right now. Breakfast is very good. Definitely recommend A+++More

Thank A TripAdvisor Member
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 3 weeks ago

What a review! Thank you for making the day of our team with your friendly and encouraging words. Our staff takes pride in providing an experience worth coming back for and we are honored to know that we have earned the distinction of being your...More

Reviewed 4 weeks ago via mobile

The Heritage Inn is our absolute favorite place to stay. Stayed there on Sunday night on the way home to Canada. We have been travelling through the U.S. for awhile and probably had about a dozen stays at inns and hotels. Our experience at Heritage...More

Thank Carole K
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 4 weeks ago

Dear Carole, What a wonderful review to read! It is such an honor to hear that we were able to provide you with an exceptional stay with us here at the Best Western Plus Heritage Inn. Our team deeply appreciates your kind compliments, and we're...More

Reviewed 11 January 2018

The Best Western at Great Falls is very convenient off I15. It's very close to shopping, restaurants and gas. We drove to the historic downtown 10 minutes and found a 50s diner. We didn't get the $5 breakfast cuz we were in a hurry but...More

Thank 2Ados
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 12 January 2018

It's an honor to have earned your high rating of Best Western Plus Heritage Inn! Our team was happy to have provided you with friendly assistance and great value. We're also delighted that our proximity to I-15, shopping, and our historic downtown area was convenient....More

Reviewed 31 December 2017

I am a Diamond Select Best Western member. Top tier. I've had several issues with this hotel in the course of my stays and nothing seems to change. Usually a property takes on the attitude of its senior staff / management. I fill out surveys...More

1  Thank WMD66
Response from Lyla P, Front Office Manager at Best Western Plus Heritage InnResponded 2 January 2018

Hello, First off I would like to thank you for taking the time to post a review. I wanted to extend our deepest apologies for any and all issues you may have had recently with our property. As I am unable to retrieve your specific...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Great Falls
#8 Romantic Hotel in Great Falls
#9 Business Hotel in Great Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$93 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Great Falls
#8 Romantic Hotel in Great Falls
#9 Business Hotel in Great Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (46)
Room & Suite (24)
Pool & Beach (9)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jellybaby67
11 August 2017|
AnswerShow all 3 answers
Response from Lyla P | Property representative |
Hello! We do have one suite that has a washer/dryer and full kitchen. It is in a quiet area and if you call directly to the hotel ask for room 161 and we would be happy to make the reservation. Any other questions please let... More
1
Vote
mudballer
25 May 2017|
AnswerShow all 4 answers
Response from LP-GuestService | Property representative |
Hello mudballer, Our complimentary Airport shuttle runs for 4am to 12:30am. Please let me know if I can be of further assistance. Hope to see you soon. Best Wishes, Lyla Guest Service Manager
0
Votes
Funfabmim
16 May 2017|
AnswerShow all 10 answers
Response from LP-GuestService | Property representative |
Hello Funfabmim, Breakfast is not included with every rate. We have a breakfast included rate package, some companies contract a rate that includes breakfast, there is a $5 breakfast coupon ( a select menu) you can buy at... More
0
Votes
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12
Room Tips
"I liked rooms by door due to accessibility of unloading luggage"
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"Hotel is being renovated so request a renovated room."
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"By the pool for sure - it's the best part of the hotel."
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"Check out what a "poolside" room offers before you accept one."
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