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    Extended Stay America - Great Falls - Missouri River

    800 River Dr S, Great Falls, MT 59405-4000
    +1 877-432-9997
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    4/2/2018 5/2/2018
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    US$77
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    Traveller (19)
    Room & Suite (14)
    Dining (1)
    Overview
    • Excellent21%
    • Very good30%
    • Average23%
    • Poor14%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (204)
    There are newer reviews for Extended Stay America - Great Falls - Missouri River
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    21 - 25 of 203 reviews

    Reviewed 17 September 2017

    I could not get the wifi to connect without hacking warnings. I did exactly what was specified and it would not connect. I talked to the totally unconcerned desk person. Instead of taking care of it, he gave me a phone number to call and...More

    Thank Angel O
    Response from 00esa, General Manager at Extended Stay America - Great Falls - Missouri RiverResponded 18 September 2017

    Angel, thank you for staying at our hotel. We appreciate your business!  We are sorry for the inconvenience caused due to Internet connectivity issues in your suite. We have ample bandwidth to ensure our guests have great Internet connectivity, whether they are working or catching up with...More

    Reviewed 8 September 2017

    Unfortunately my most recent stay at this hotel was a let-down. Having stayed here before I thought it would be a decent choice again, but the house keeping has gone down hill. This stay, the bathroom was dirty. The shower had definitely not been cleaned....More

    Thank coolstuff25
    Response from 00esa, General Manager at Extended Stay America - Great Falls - Missouri RiverResponded 8 September 2017

    Thank you for returning to us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that...More

    Reviewed 7 September 2017 via mobile

    The bathroom sink and shower were both clogged. It seems really outdated as well and could certainly afford a little bit of an upgrade. The top sheet on the bed look very questionable like it had been washed in a while.More

    1  Thank Victoria E
    Response from 00esa, General Manager at Extended Stay America - Great Falls - Missouri RiverResponded 8 September 2017

    Victoria, although difficult to know, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issue in your suite. We have a duty to follow the processes in place...More

    Reviewed 23 August 2017

    Front desk attendant booked us the most expensive room and never told us the price until it popped up as we were paying. They had limited information on the city. The room itself was dirty. There was dust everywhere, and hair all over the bed...More

    Thank Emily T
    Response from 00esa, General Manager at Extended Stay America - Great Falls - Missouri RiverResponded 26 August 2017

    Emily, I apologize and regret the inconvenience caused during your visit here. We are very sorry for the issues you faced with the cost and the cleanliness of the room. We are working closely with our teams to reiterate the importance of our daily checklists...More

    Reviewed 21 August 2017

    The woman working at the front desk was friendly and polite even though she was dealing with a difficult customer on the phone. The room was clean, however the hallway on the 3rd floor really stunk. The door to my room would stick and I'd...More

    Thank Lucas L
    Response from 00esa, General Manager at Extended Stay America - Great Falls - Missouri RiverResponded 22 August 2017

    Lucas, thank you for being our guest. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$71 - US$87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Extended Stay, Hotels.com, Orbitz, Travelocity, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - Great Falls - Missouri River reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Montana >
    • Great Falls
    • Also Known As
    • Extendedstay Hotel Great Falls
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    Traveller (19)
    Room & Suite (14)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Julie C
    11 March 2015|
    AnswerShow all 3 answers
    Response from TillieAndEarl | Reviewed this property |
    Sorry to say there is not an indoor pool.
    0
    Votes
    Room Tips
    "Best views are in the back of the hotel with a view of the river"
    Read review
    "Found rooms clean and inviting . little kitchenette is convienant"
    Read review
    "None. One cleaning in 16 days."
    Read review
    "I always ask for the top floor to prevent noise from above. And this place does have a elevator."
    Read review
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