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Hilton Garden Inn Billings

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Hilton Garden Inn Billings
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606 Reviews from our TripAdvisor Community

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Showing 601: English reviews
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Baker, Montana
Reviewed 4 days ago NEW

I always have a great experience staying at this hotel. The staff I is friendly and helpful and the rooms clean. The location to shopping and dining is a great plus. I have never had a bad experience here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kathy S
Rochester, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 10 October 2016

My GF and I were on a Caravan Bus Tour and our second night on the road was a stay at the Hilton Garden Inn. I was told that the Tour use to stay in the Billings downtown area but had recently change to the Hilton Garden because of its location to major restaurants and stores in the immediate area...

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Helpful?
Thank Alain L
About Hotel's Favourite Review
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. We enjoyed having the Caravan tour guests in our hotel this summer! Thank you for mentioning our great location and the wonderful amenities we offer to all our guests. I am so glad to know that you will be staying at Hilton Garden Inns. I am proud of this Brand and am confident you will...

Toronto
Reviewed 1 week ago

Friendly and efficient. The hotel was clean, room a good size. Lovely amenities. The continental buffet breakfast was ok too. The hotel isn't far from the motorway. It has free parking. No complaints - a good stay.

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Helpful?
Thank Siggy66
Billings, United States
Reviewed 1 week ago

This hotel is always clean, the staff are very friendly and helpful, and the breakfast is very convenient and good! Nice that a small bar is in the lobby too! I stayed for the weekend and had to do work business along with personal trip and the front desk staff assisted me with a problem late at night so that...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paulahI6433UP
Hobson, United States
Reviewed 1 week ago

The staff were extremely friendly and helpful. The lobby and room were welcoming. There were plenty of amenities offered such as a bar and restaurant, gym, pool, satellite tv, and internet access. It was well located to shopping, movies etc. and the business I was in town for.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R4497BBtinab
Great Falls, Montana
Reviewed 2 weeks ago

I enjoyed my stay. I thought the pool was cold but my over all stay was fine. I traveled from great falls to billings to take a test for school. The location was great! I didn't have to travel far at to get to the mall, places to eat or the school I needed to take my test.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 838terrag
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in Trip Advisor. I am sorry about the temperature of the pool. Please know that we will follow up and ensure the temperature is at the proper level. I hope your test went well. We are located nicely to the major shopping areas and great restaurants in Billings and I am glad you were able...

Medical Lake, Washington
Reviewed 2 weeks ago via mobile

I enjoyed my stay at this hotel. Staff is very nice, rooms are clean, gym is a perfect size. Delicious breakfast and complimentary cookies in the evening. Perfect location for good eats and shopping. They do military rate which is perfect for those random trips.

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Helpful?
Thank Diana O
billings mt
Reviewed 3 weeks ago

very horrible stay very prejudice, rotten food got sick from eggs they are not real eggs , powdered eggs only, sausage was not cooked all the way, hash browns still frozen when bit into, front desk very rude and prejudice, rooms dirty and toilets never cleaned, still had urine stains around the toilet when first went in, bed had blood...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank henrietaw
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

I am sorry that you did not have a good experience at our hotel. We do charge for breakfast at $9.95 per person. Our breakfasts are all cook-to-order with a full breakfast bar; we do not and never have used powdered eggs so I am sorry that your eggs were not cooked the way you preferred. Please know I will...

Great Falls, Montana
Reviewed 3 weeks ago

Hotel has great location and clean rooms. The front desk was polite and helpful. I did not think dining for breakfast was very good as the service was poor. The food was good but again poor customer service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 431doral
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am glad you received great service at our front desk, but our goal is to provide great service to all our guests in every area. I am very sorry that your service at breakfast was poor. Please know that poor service is not acceptable in any area or to anyone and we will work...

Pleasanton, California
Reviewed 3 weeks ago

Greeted by a friendly staff member. Large room. Very clean. Several restaurants in the immediate area that you can walk to. Great staff recommendation for food. I would definitely stay here again. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dougr225

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 

Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Rd, Billings, MT 59102-7477
Region: United States > Montana > Billings
Price Range: €106 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hotel Style:
#2 Business Hotel in Billings
#3 Family Hotel in Billings
#3 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Billings staff and other travellers.
3 questions
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Cincinnati Ohio
2 months ago
over a year ago
Roundup, Montana, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in online or use the hilton app to choose your room”
 of 5 bubbles Stelligena, 19 Aug 2016 | Read review
“Room 104-107 are directly across from the pool. good if you have children other may prefer a quieter location.”
 of 5 bubbles therman17404, 13 Aug 2016 | Read review
“Those on the front of the hotel have a slightly better view although you get the noise from the railway track.”
 of 5 bubbles Rook3rs, 15 Jul 2016 | Read review
“View of Billings is nothing to write home about. Get a Room near pool if you have kiddos.”
 of 5 bubbles CoryJ599, 15 Jul 2016 | Read review
“Fifth floor is the highest and the quietest.”
 of 5 bubbles babe10021942, 1 Jul 2016 | Read review
5 of 5