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BEST WESTERN PLUS Kelly Inn & Suites

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BEST WESTERN PLUS Kelly Inn & Suites
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764 Reviews from our TripAdvisor Community

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Showing 756: English reviews
Great Falls, Montana
Reviewed 2 days ago NEWvia mobile

As usual, our comfort was not an issue. It is always clean with a hospitable staff. At $260 (with a discount), it cannot be our hotel every visit to Billings. It is a nice treat. Always quiet as well.

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Helpful?
Thank dibbledibbledopp
Reviewed 4 days ago NEWvia mobile

This is my second time coming to the Kelly inn and suites and both times i have had excellent service and clean rooms!! Every time i come to Billings i will be coming back!!!! The rooms are very clean. I feel safe coming here.

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Helpful?
Thank Elizabeth S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What gracious comments about our staff and rooms! We appreciate knowing that you had a great experience with us and that you will be back to stay with us. Thank you!

Vancouver, British Columbia
Reviewed 1 week ago

Good service-pets accepted-and breakfasts are the same as all the big chains!! The location is very convenient from the highway and shopping establishments are all over the place in the vicinity! Watch for cheap gas on Kin St. or go to the Conoco station near the Costco-Costco gas is cheaper too!!

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Helpful?
Thank 255parkerk
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for commenting on your recent stay with us where pets are always free (and welcomed!) We appreciate knowing you enjoyed good service from our staff and found our location convenient. Please visit us again soon!

Hazen, North Dakota
Reviewed 1 week ago

Loved the rustic decor. The breakfast was adequate with protein options available. Have had better options at other BWs. Parking for over-sized vehicles was available. Enjoyed in room whirlpool. Did not use the pool but noted it appeared to be very kid friendly. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank brucesP9488KB
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Every time one of our guests lets us know they will be back to see us, we know we've exceeded their expectations and that is always our goal. Thank you for your comments about our country lodge decor and jetted tub in the room you chose. We hope to see you again soon!

Montana
Reviewed 2 weeks ago

I stayed at this hotel for a business trip and was quite pleased. The rooms were clean and adequately quiet, and check-in went quickly. As the person who handled booking the rooms for a large group I was grateful to the owners and business staff. I had quite a few room changes along the way; they handled everything easily and...

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Helpful?
Thank Regina D
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your gracious comments about our staff as when we hosted you and your group. We appreciate knowing, too, that our guests find our rooms clean and that changes to your group could quickly and efficiently be accommodated. It's our hope that you will choose our property again for any groups you are in charge of or if...

Saskatchewan, Canada
Reviewed 2 weeks ago

Rooms are clean. Shower poor. No TV guides or movies to choose from. Staff informed us tv company removed the guide and on demand movies. Staff was great but overall price is far to high for what you get! No frills.

Review collected in partnership with Best Western
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Helpful?
Thank sharono820
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for staying with us and taking the time to post about your stay with us. We appreciate that you found our rooms clean and our staff accommodating. We are always looking for ways to improve our guests' experience so all suggestions are certainly considered.

Jordan, Montana
Reviewed 2 weeks ago

We always stay here when we go to Billings! The rooms are clean and comfortable and the staff is super friendly and helpful! The kids love the pool and I love that my little ones have an area they can reach the bottom in the pool! Breakfast is always a big hit with the kids and I enjoy the fresh...

Review collected in partnership with Best Western
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Helpful?
Thank Heather G
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you! We appreciate the time every one of our guests take to post their review of our hotel, but when our return guests take the time to post about their enjoyable time with us, we are especially appreciative. The comments you made about how much your children enjoy our water playland and how friendly our staff is make our...

Ames, IA
Reviewed 3 weeks ago

Once again, I had a great stay in this facility. Holly made our phone reservation and was there to greet us when we arrived, stating she was glad we made it safely (there were adverse weather conditions) They made arrangements to shuttle my son to the airport for his return trip to college. The shuttle driver was very kind and...

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Helpful?
Thank cyclonetravelAmes_IA
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What a great review! Thank you for the time you took to mention the all the amenities that made for an enjoyable stay! We especially appreciate your kind comments about all the staff you encountered during you stay with us. Please visit us again in the new year!

Reviewed 3 weeks ago via mobile

Nice comfy bed as always plus a view from the 3rd floor...we even had a little bear spying on us right outside the window easy check-in and a elevator...pretty good hot breakfast and the staff was nice

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Helpful?
Thank Shane O
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for spending a part of your holidays with us! We appreciate your business and the time you took to let us know how you enjoyed your stay with us! We hope to see you in the New Year!

Bozeman
Reviewed 3 weeks ago via mobile

Tons of fun and a great bargain. Pool is great and breakfast is included. Complete with slides and a waffle machine. With all the juice you can drink. The room was clean. The staff was great. Restaurants are close.

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Helpful?
Thank brentleewilting
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We appreciate knowing that our guests find our hotel rooms and amenities a bargain (especially this time of year!). Thank you for the gracious comments and great rating. We never take for granted that the success of this business is only the result of the guests we serve. Happy New Year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Region: United States > Montana > Billings
Price Range: €108 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Best Value Hotel in Billings
#5 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kelly Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Kelly Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor where there are no pets allowed. It is located really close to Interstate so easy to get to and fast.”
 of 5 bubbles Brokenbackjack, 24 Oct 2016 | Read review
“top floor furthest from the pool might be your best bet.”
 of 5 bubbles toy4cannon, 17 Oct 2016 | Read review
“There were kids down the hall that were noisy that bothered the other adults I was with. Would request a quieter room in the future.”
 of 5 bubbles Sh0pgirl35, 26 Sep 2016 | Read review
“loved our room on level 3!”
 of 5 bubbles CPP64, 18 Sep 2016 | Read review
“Very Clean & soft beds sleep good”
 of 5 bubbles lesliel765, 16 Jul 2016 | Read review
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