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6/8/2017 7/8/2017
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    Extended Stay America - Billings - West End

    4950 Southgate Dr, Billings, MT 59101-4667
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    6/8/2017 7/8/2017
    US$88
    US$88
    US$89
    Traveller (3)
    Room & Suite (5)
    Dining (1)
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    Overview
    • Excellent28%
    • Very good24%
    • Average12%
    • Poor19%
    • Terrible17%
    Travellers talk about
    “full kitchen” (3 reviews)
    “hotel room” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Billings - West End
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    Homewood Suites by Hilton Billings, MT
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    #1 of 51 hotels in Billings
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (62)
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    There are newer reviews for Extended Stay America - Billings - West End
    See the most recent reviews

    11 - 15 of 62 reviews

    Reviewed 3 weeks ago

    Noisy - cabinet doors need slow/soft close...standard items (hairdryer, coffee pot, etc) were not automatically provided in the room...room was not fully cleaned prior to check in...flashing lights on smoke detector above bed made it difficult to get to sleep...very few options for TV channels...not...More

    Review collected in partnership with Extended Stay
    Thank ImAnAngel2Nite
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 2 weeks ago

    Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

    Reviewed 3 weeks ago via mobile

    I arrived late in the afternoon and was warmly greeted by the front desk staff. They quickly checked me in and the room was well appointed and spacious. The bathroom sink faucet dripped continually and could only be silenced by closing the bathroom door. The...More

    1  Thank Stephen T
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 3 weeks ago

    Stephen, thanks for taking the time to share your experience with us. We are pleased to know you overall enjoyed your stay at our hotel. However, we are sorry for not meeting all of your expectations. We assure you that what you experienced is not...More

    Reviewed 4 weeks ago

    The room was larger than expected and very nice. Our only issue was that the continental breakfast that was offered was a tiny muffin or granola bars... not quite a filling meal to qualify as a breakfast.More

    Review collected in partnership with Extended Stay
    Thank 775kristens
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 4 weeks ago

    Thank you for being our guest at Extended Stay America - Billings - West End. We are glad you enjoyed your stay with us and that you liked your room. However, we are sorry we were not able to impress you with the selections served...More

    Reviewed 23 June 2017

    This property was booked by my company for a business trip. My family and I stayed here for a week. On check-in, we found a roach (insect, not illegal smokeable product)welcoming us to our suite from atop the kitchen faucet. After they moved us to...More

    Thank Scott C
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 5 weeks ago

    Scott, it was disheartening to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

    Reviewed 22 June 2017 via mobile

    We booked a king room online, arrived at the hotel at about 4:30pm on a Monday. We were told the room wasn't ready. (Check in is advertised at 3pm)The best they could do would be to call the housekeeping staff and have it cleaned next,...More

    Thank Ashley H
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 5 weeks ago

    Ashley, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

    Homewood Suites by Hilton Billings, MT
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    Parkway Motel
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    Details
    • Price range
    • US$69 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Orbitz, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Hotwire and Cancelon so you can book your Extended Stay America - Billings - West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Montana >
    • Billings
    • Also Known As
    • Extended Stay Billings ,
    • Billings Extended Stay
    Add Photo Photos
    Traveller (3)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
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    Ask a question
    Questions & Answers
    Helen L
    16 April 2017|
    AnswerShow all 2 answers
    Response from serrimt | Reviewed this property |
    Yes
    1
    Vote
    Room Tips
    "This is a central location to the town, except for the heights."
    Read review
    "Nice and clean"
    Read review
    "housekeeping is every 7 days, so if you're staying for 6 days or less your room will not be made."
    Read review
    "Some rooms are slightly larger than others."
    Read review
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