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Hampton Inn & Suites Billings West I-90

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Hampton Inn & Suites Billings West I-90
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462 Reviews from our TripAdvisor Community

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Showing 458: English reviews
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Colorado Springs, Colorado
Reviewed 1 week ago

if you want internet access, do not count on this hotel. Speed was so slow and inconsistent that you can't do anything, not even checking email. No chance of kids streaming there shows, so plan on finding something else for them to do

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Helpful?
Thank Devlin B
United States
HOTEL’S FAVOURITE REVIEW
Reviewed 9 September 2016

The most noticeable was the superior customer service. This hotel was very clean. The room service was one of the best; the room was cleaned with an added touch of aromatherapy. However, on the last day it was obvious the weekend room service employee was not as proficient as the employee that worked during the week. Each night there are...

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Helpful?
Thank Walter C
About Hotel's Favourite Review
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to share your feedback with us. I am glad to hear that overall you had a pleasant stay and that you especially enjoyed our friendly staff and comfortable rooms. The only rooms at our property that have the mini fridge and microwave are our King Studio Suites. I completely understand how essential these amenities...

Boulder
Reviewed 2 weeks ago

This Hampton is my go to hotel when staying in the Billings. The rooms are great; the staff accommodating and friendly. Very clean and modern! I often stay here with students and they enjoy the pool and hot tub, as well as the fitness center. The price is great as well.

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Thank Samantha H
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Dear Samantha- Thank you for taking the time to complete our survey - We love hearing from our guests! This is the kind of review that keeps our staff working hard and going the extra mile. Thank you for always staying with us, and we are very excited to hear about your wonderful visit to our hotel. Reviews like yours...

Billings, United States
Reviewed 3 weeks ago

Night desk person was Awesome. Had an unexpected need for a hotel for the night and desk staff was very considerate and accomadating of our needs. Just another example of the wonderful staff I have experienced at this brand.

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Thank O1973BWmatthewp
BillingsInnSuites, Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Dear Matthew: Thank you so much for taking the time to share your review with us and TripAdvisor. I am thrilled you enjoyed your recent stay with us! We take pride in our ability to consistently exceed the expectations of our guests. I am excited to share your feedback with my front desk staff and the rest of my team!...

Reviewed 4 weeks ago

In regards to the continental breakfast, they need to have simple scrambled eggs as one of the consistent items on the menu versus the random variations of egg dishes that contain peppers, unions and so on. Children generally like eggs but will not eat them when they are mixed with other food items or made to be eaten in a...

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Helpful?
Thank kathrynmI2346JK
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Dear Kathryn, I regret to hear that you were disappointed with the breakfast options during your recent stay with us. Hilton is always looking for ways to improve the complimentary breakfast experience for our guests and your feedback is greatly appreciated. I apologize for the inconvenience and hope the rest of your stay was pleasant. We hope to see you...

Texas Gulf Coast, Texas
Reviewed 5 weeks ago

I book through the Hilton app each afternoon as we know how far we will go that day. The map on their app took us way out of our way and because it was dark we were lost and didn't know it! I sure wish it had been light so we could have seen the beautiful country road we were...

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Thank W5981RJjanetl
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to tell us about your recent experience at our hotel, your feedback is very beneficial to us. Hilton is always looking for ways to improve our Hilton Honors app and I am very sorry that the directions it provided took you on a long route to get here. I completely understand how inconvenient this...

Menomonie, Wisconsin
Reviewed 18 February 2017

Stayed for state wrestling finals. Desk workers giggling while I was checking in leading me to believe they were making some joke about us. Not professional. Not forthcoming with directions either as I told them we were not familiar with the area and they then responded rather rudely to use our smart phones. Other than them, not too bad.

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Thank 457leannah
BillingsInnSuites, Front Office Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to tell us about your recent experience at our property. I would like to sincerely apologize on behalf of my front desk staff for their unprofessional behavior. I assure you that this is unacceptable and I will bring this matter to their attention immediately. I hope you will give us another try in the...

Kalispell, Montana
Reviewed 25 January 2017

Nice, big & newish hotel. It is right off of the highway in a nice quiet area west of town. It is clean beyond reproach, the staff friendly and the cookies warm and fresh on arrival. There is nothing that I can find fault with at this particular hotel...we will be back.

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1Thank MaryEllenM27
BillingsInnSuites, Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking the time to write a review about your stay at Hampton Inn & Suites Billings! I am delighted to hear that you enjoyed our convenient location, clean rooms and friendly staff! We look forward to seeing you again soon. Sincerely, Reann Schultz

Bismarck, North Dakota
Reviewed 17 January 2017 via mobile

Overall a nice place to stay, although if traveling through town I would have to recommend someplace else. Breakfast was very good and staff friendly, but the room was not the best. It was very cold when we where there and the whole time all you could hear in the room was pipes banging around from the heating system, was...

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Helpful?
Thank Kevin K
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to share your feedback with us. We want to provide all of our guests with the best stay possible and I regret to hear that we failed to do so during your recent stay. I appreciate you bringing these matters to our attention so that they can be addressed right away. I hope you...

Regina - Canada
Reviewed 15 January 2017

We stayed here for one night in August 2016 while on a driving holiday. The hotel was easy to find – right near I-90. Lots of free parking. Location is good – near 4 or 5 restaurants. We walked to the Montana Rib and Chop house. Checkin was just OK – the clerk seemed very disinterested. Lighting in the room...

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Helpful?
1Thank Joebaba
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your experience at our property. Your feedback is very beneficial to us and I will be sure to share your comments with the rest of my team. I am glad to hear that overall you had a pleasant stay and we hope to see you next time your travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The spacious Hampton Inn & Suites Billings West I-90 hotel in Montana is near ZooMontana, Rimrock Mall, Rocky Mountain College and Billings Studio Theater. Our guests enjoy free airport shuttle service, free breakfast, free WiFi in every room, and free parking. Other amenities include: access to our 24-hour fitness facility, indoor pool and whirlpool spa, business center, on-site convenience store, and conference or meeting room options. ... more   less 

Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Region: United States > Montana > Billings
Price Range: €100 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Travelocity, Priceline and Hotels.com so you can book your Hampton Inn & Suites Billings West I-90 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90
Hotel Style:
#3 Business Hotel in Billings
#4 Romantic Hotel in Billings
#4 Family Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Billings West I-90 staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Billings West I-90 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on East side, opposite the front entrance.”
 of 5 bubbles dallans2016, 4 Dec 2016 | Read review
“There are some very good restaurants within a block of the hotel”
 of 5 bubbles SteveD392, 3 Dec 2016 | Read review
“Upper floor away from highways and elevator”
 of 5 bubbles Travelartgolf, 28 Nov 2016 | Read review
“maybe try to stay on the side away from the major traffic & the big traffic intersection”
 of 5 bubbles BigTXN, 30 Sep 2016 | Read review
“Back of the motel is furthest from the freeway.”
 of 5 bubbles 614AnnD, 25 Jul 2016 | Read review
5 of 5