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After reading most of the reviews, we still came to Wadi Shab Resort given it’s ideal situation, but with very low expectations. And we ended up having a very nice stay (1 night) The deluxe room was large, the bed massive and the view/setting is very nice and staff was very nice/helpful. Food was plentiful Yes of course, it’s more motel standards than hotel standards, with the bathrooms being average, the details not perfect (for example mini bar/fridge was empty and not plugged in), but overall we had a nice stay.
We tried to book directly by the hotel but due to “7 days in adance 100% down payment by bank tranfer policy” we ended up booking by “booking.com” and saved this way €100,-. We ordered ice & waited 1 hour for ice cubes. Food buffet is ok but limited choice. No alcoholic drinks. Waiters not trained. Rooms are nice but smelly. Nice view.
A hotel is undergoing maintenance work and any normal owner would close it for the time being. But not this one. We were not informed about the maintenance when we made reservation and were very disappointed with our stay. For comparison for the same amount of money paid here for one night (125€/night) we stayed for two nights in Hilton in Muscat and for just 20€ more one night in Kempinski Muscat with breakfast. And here we felt scammed consider the price. No swimming pool. No wifi not even in reception or “restaurant”. And the noise from old A/C in the room was so disturbing we switched rooms in the middle of the night. And considering the staffs reaction we weren’t the first guests to have done that. The staff is trying their best in the situation but that just isn’t enough. To sum up the things. Too much money to sleep in a construction site. Avoid as long as the works are not finished!…
We came during a monsoon, had pulled off toad bc weather so dangerous, they had no power and we were soaking wet. Without reservations, in blowing wind, wet- the three gentlemen came out and helped us get in. They cooked us dinner by candle and were so kind. The rooms aren’t fancy, but we had a gorgeous view and their kindness made up for it!