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Holiday Inn Express & Suites West Plains Southwest

HIExpress.comUS$158*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites West Plains Southwest
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Start your review of Holiday Inn Express & Suites West Plains Southwest
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Granbury, Texas
Reviewed 1 week ago

We had to make two quick trips to West plains in two weeks because of family. The rooms were great and the staff very friendly and helpful, especially during one of the worst storms in that area in years, I applaud the staff's courtesy and professionalism during trying times. We will stay there again.

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Helpful?
Thank Billy S
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank You so much for your confidence in us. The storms you mentioned flooded the West Plains area and the entire town was affected. We are glad we were able to make you feel comfortable during this time as we struggled to keep everyone safe and dry. I have an amazing staff and am thankful every day for their ability...

Springfield, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

Very nice hotel excellent customer services, being new the rooms are extremely nice. , only recommendation, stay on the back side, quieter, and ask for the 4 th floor , no noise from other floors! Highly recommended.

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Helpful?
Thank Ron C
About Hotel's Favourite Review
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Ron, Thank you so much for the great review. Our staff pride themselves on making sure all our guests are happy and comfortable. We also recommend you relax on our large outdoor patio with a fire table when it is chilly or ceiling fans when it is warm. While you relax outside you can still access our free internet and...

Reviewed 1 week ago

This is a new facility in a small country town on the southern Missouri border. There were several areas which were lacking and other aspects which were quite accommodating. For the areas which were lacking the staff was at a loss on how to correct the situation which included the Front Desk, the Manager on Duty or the Facility Engineer....

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Helpful?
Thank chryslerf2015
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

I want to apologize for our staff, I will take full responsibility for the inadequacies you experienced while you were with us. I can assure you I will take care of each of these issues immediately. I am very sorry this puts a bad light on us and the HI brand, we strive to make each of our guest feel...

Colorado
Reviewed 23 April 2017 via mobile

I was pleasantly surprised by this hotel. It is new so everything is working. The staff appears to take pride in the property and it is clean and well maintained. Our interaction with every employee was pleasant, accommodating and friendly! The front desk staff were polite and helpful, the breakfast staff were attentive, and even the maintenance staff was friendly...

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Helpful?
Thank busybuzze
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

We are so glad you enjoyed your stay. Our staff take great pride in the property and enjoy meeting all of our guests. We look forward to seeing you again soon. R Blankenship GM

BARLING, United States
Reviewed 20 April 2017

I arrived late and was greeted at the door with a bottle of cold water and cookies, smooth checking in, got to my room, cannot express how clean everything was. the bed was something i could still be in with a good book. I had a great experience

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Helpful?
Thank 116shanah
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank You for the great review. I am glad you enjoyed your stay with us, Our beds are great and the pillows very comfortable. R Blankenship GM

Reviewed 21 March 2017 via mobile

Hotel very recently opened, I believe in September. Great amenities and modern styling really pop out right when you enter. Fitness center was up to date and included a rowing machine in addition to treadmill, bike, elliptical, and full weights. Didn't use the pool but appeared clean and maintained. The suite we stayed in had two queen beds and a...

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Helpful?
Thank JPK2wx
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank You so much for the words of praise. We did just open Dec 8th 2016. We are very proud of our facility and are glad our guests enjoy it. We look forward to seeing you again soon. R Blankenship GM

Reviewed 13 March 2017 via mobile

Loving this hotel as it is brand new! The rooms are designed for convenience. The wall mounted TV's swivel side to side and up and down for a great view. The beds are nice and comfy! Kuerig, refrigerator, microwave and safe. Nice big shower! A place outside of the bathroom with a full length mirror, shelf and plugin where a...

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Helpful?
Thank Mackenzie S
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank You for the great review. We are glad you enjoyed your stay with us and hope to see you again soon. R Blankenship GM

Jefferson City Missouri
Reviewed 13 March 2017

This hotel is only three months old, and is pristine clean. The staff members are all very friendly. Newer style guest rooms have back lighting on walls and behind the bed. Lots of data ports and electrical outlets. Large counter area for luggage plus a chaise lounge. Bathroom had a large shower stall (no tub). Will definitely stay here again...

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Helpful?
Thank traveldent
1301Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

We are honored you chose to stay with us while in West Plains and are glad you were happy with your stay. We look forward to serving you again in the future. R Blankenship GM

Winnipeg, Canada
Reviewed 15 February 2017

From the moment you walk through the door you are impressed. The entrance area is beautiful and bright. There is a bowl with fruit or mints in it so help yourself. The rooms are very spacious and have everything you need and are very clean. The breakfast selection was great and the staff were wonderful. I eould definitely stay here...

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Helpful?
Thank Mary F
1605Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank You for the great words of praise. We are all very proud of our new hotel and are happy our guests have liked it so well. Our staff take great pride in making sure everything is right for our guests. We look forward to seeing you again. R Blankenship GM

Lake Ozark
Reviewed 14 February 2017

The Staff has always been fantastic here in West Plains but now they have a Hotel to go with the true Ozark Hospitality. The Hotel has just opened the bust HGI design today roomy and all the plug for your electronics!!!! A super step in shower and the flat screen TV big and enjoyable!!!!!

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Helpful?
1Thank Dan G
1605Express, General Manager at Holiday Inn Express & Suites West Plains Southwest, responded to this review

Thank you for the "amazing" review. We are truly proud of our property and the design was tweaked by management and owner to reflect the Ozark Pride. We are glad you enjoyed it and hope to see you again soon. R Blankenship GM

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
100% non-smoking facility.Holiday Inn Express, West Plains, MO is located in the center of West Plains, in Howell County, just off Porter Wagoner Blvd. Home of Preacher Roe, Jan Howard and Porter Wagoner. West Plains Civic Center is located 1 mile from the hotel. Gammill Sewing Company is 1 block away. West Plains Motor Speedway, one of the top three dirt tracks in the nation and home of the famous 'Show Me 100 Race', is conveniently located within 7 miles. Hosting MARS late models and sprint cars, each weekend is a race to the finish. Whether you like antiques, live theater, hiking, fishing or many sporting events, West Plains offers a wide variety of activities in a small town atmosphere. North Fork Lake is 1 hour away through scenic countryside. Enjoy trips to historic mills, some still in operation, where you can fish, hike or just laze around under a shade tree. MSU West Plains College Campus offers Junior college Basketball and Volleyball. Mammoth Spring, AR State Park is an easy ride south of West Plains. The 10th largest natural spring is home of historic 1888 train depot, with a railroad museum. Why not plan to stay awhile and enjoy a part of the Ozark Heritage Region, we'll make your visit comfortable and relaxing. ... more   less 

Additional Information about Holiday Inn Express & Suites West Plains Southwest

Address: 1605 Imperial Rd, West Plains, MO 65775-1802 (Formerly Holiday Inn Express West Plains)
Region: United States > Missouri > West Plains
Price Range: €124 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites West Plains Southwest 3*
Number of rooms: 62
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Also Known As:
Holiday Inn Express West Plains Hotel West Plains
Holiday Inn West Plains
West Plains Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites West Plains Southwest staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Express & Suites West Plains Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room away from the elevator or ice machine....the walls seem thin and noise travels easily.”
chryslerf2015, 19 May 2017 | Read review
“I reserved a room on the third floor facing the street view, I slept very well”
116shanah, 20 Apr 2017 | Read review
“4 th floor back side recommended.”
RonC97, 16 Apr 2017 | Read review
“Any new Hotel”
66DANG, 14 Feb 2017 | Read review
“Not sure what they mean by mid-range pricing. We thought $119 was very reasonable.”
BearLovers, 21 Aug 2016 | Read review
5 of 5
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US$158* /night
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Prices are for 1 room, 2 adults
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