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Extended Stay America - Springfield - South

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Traveller (17)
Room & Suite (23)
Dining (1)
Overview
  • Excellent31%
  • Very good11%
  • Average18%
  • Poor19%
  • Terrible21%
Travellers talk about
“full kitchen”(2 reviews)
“billy”(3 reviews)
“esa”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Springfield - South
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Offers from Extended Stay America - Springfield - South
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (61)
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11 - 15 of 60 reviews
Reviewed 1 August 2017

The room was clean and spacious but the grab and go breakfast was misleading. In our week stay, we had days when there was no hot water, no oatmeal, no creamer, a single muffin in the basket. Staff could not provide an explanation other than...More

Review collected in partnership with Extended Stay
Thank Pat K
Response from 00esa, General Manager at Extended Stay America - Springfield - SouthResponded 3 August 2017

Pat, thank you for choosing to stay with us. We apologize for your disappointment with our breakfast and regret the inconvenience caused due to our lack of responsiveness. We have shared your concerns with our team to step up our efforts moving forward. We hope...More

Reviewed 31 July 2017

we stayed here for 1 month waiting for our house to close the hotel personal were all nice and helpful but the place was dirty and some of the people staying there were scary trash all over the parking lot and smells terrible in the...More

Review collected in partnership with Extended Stay
Thank michaelhX1072GS
Response from 00esa, General Manager at Extended Stay America - Springfield - SouthResponded 1 August 2017

Michael, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

Reviewed 26 July 2017

Typical extended hotel no exta bells and whistles. Was a little out of date but over all a comforatable place to stay while in town. Was little noisey and loud late night some I had a new baby there so was a little bit of...More

Review collected in partnership with Extended Stay
Thank kellseyj2017
Response from 00esa, General Manager at Extended Stay America - Springfield - SouthResponded 27 July 2017

Thank you so much for your loyalty towards our brand and for choosing us. Although you had an overall pleasant stay, we are sorry for the noise issues you experienced and regret the inconvenience it caused. We appreciate you being our guest and hope to...More

Reviewed 25 July 2017

If you are going to Springfield MO- Avoid the Extended Stay America Property. They do not honor their own reservations system,place is dirty, systems malfunction in the night, staff is unfriendly, linens are awful.More

Review collected in partnership with Extended Stay
Thank jamescN921TM
Response from 00esa, General Manager at Extended Stay America - Springfield - SouthResponded 27 July 2017

Thank you for your feedback. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate...More

Reviewed 19 July 2017

The only good thing we found here was the morning breakfast coffee. The breakfast further consisted of a granola bar and a prepackaged muffin, that's it! We booked our room with a kitchenette but it didn't have a kitchenette. That is, the cupboards were absolutely...More

Thank driftinblu
Response from 00esa, General Manager at Extended Stay America - Springfield - SouthResponded 20 July 2017

Thank you for your stay with us and for the review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
US$70 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$70 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (17)
Room & Suite (23)
Dining (1)
Questions & Answers
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Room Tips
"Spend $20 more and get a better room. Ours was $112 for a double bed and not worth it!"
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"Ask! On the surface the hotel doesn't offer a lot of info or services, but they are anxious to help you..."
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"No such thing"
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"All rooms seem good. On a quiet street."
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