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Arbor Suites At The Mall

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Pool & Beach (1)
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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All reviewsfull kitchenpatio doorspots and pansbasketball courtrooms are bigcontinental breakfastground floorking suitea great staycondofireplaceunitshousekeeperlinens
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1 - 5 of 134 reviews
Reviewed today via mobile

I’ve visited Springfield a few times and stayed here each of those trips. I never had a serious issue that I couldn’t deal with. It’s an older place and could use some remodeling and handy work but it’s clean and the staff is friendly. The...More

Thank estrickland89
Reviewed 3 days ago

This hotel is set up to be rented by the week or the month as I was told by my neighbor. Was told by the General Manager (Stephanie) that two people called off and they weren't able to clean my room. I told the GM...More

Thank rjohnson27
Reviewed 13 August 2018 via mobile

Walked into the room, turned around and walked out. Nasty stale cigarette smell, air conditioner didnt work because it was so hot in there. Kids and I both said, "we aren't staying here and dont touch anything." Place looked like something in a movie where...More

Thank Sacha M
Response from Tiffiany G, General Manager at Arbor Suites At The MallResponded 15 August 2018

Sacha M, Thank you for taking the time to write a quick review. I am sorry to see that we were not able to accommodate you and your family. We are currently undergoing remodel. We have updated our room with new carpeting, flooring, and some...More

Reviewed 28 July 2018 via mobile

We stayed in one of the suites/loft rooms that was upstairs. First, walking up the stairs I thought they were either going to fall apart or we were going to get bit by some kind of spider. There were webs, leaves, sticks, and trash covering...More

Thank Autumn P
Response from Tiffiany G, General Manager at Arbor Suites At The MallResponded 15 August 2018

Autumn P, Thank you for taking the time to write a review about your stay with us. I am sorry to see that you didn't enjoy it. I want to start by saying we are currently working out the outside of the property. We are...More

Reviewed 23 July 2018

My son is a college golfer and we travel a lot during the summer, with a fluctuating schedule. The kind staff and management at the Arbors, were willing to work with us about the dates we had already pre-paid for. They were all willing to...More

Thank tcallahan2018
Response from Tiffiany G, General Manager at Arbor Suites At The MallResponded 24 July 2018

Todd, Thank you for taking the time to write these kind words. My staff and I do work hard to make sure our guests are taking care of! I hope you guys had a great time golfing! Good luck! I hope you come back again...More

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Arbor Suites at the Mall is located in a prime shopping district, near the Battlefield Mall and Bass Pro Shop, and minutes from Mercy and Cox Hospitals. Our condo-style units feature full kitchens, private ...More balconies, complimentary high-speed wifi, and Direct TV with premium movie channels. Our spacious Penthouse Suites offer a 2-story loft appeal, with a semi-private King Suite and second bathroom on the 2nd floor, which overlooks the 1st floor kitchen and living area. Also, situated on the 1st floor is a futon-style sofa sleeper and, either a full-size Murphy Bed or two twin-size beds, a full bathroom, and fireplace. We offer a free Continental Deluxe Breakfast every morning, with biscuits and gravy, pastries, yogurt, hard-boiled eggs, fruit, cereal, coffee, milk, and juice. Other amenities include Guest Laundry, Fitness Center, Business Center, outdoor pool and hot tub, and a picnic area with gas grills. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Hot Tub
Meeting Rooms
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Fitness Centre with Gym / Workout Room
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$73 - US$120 (Based on Average Rates for a Standard Room)
Also Known As
Arbor Suites At The Mall Hotel Springfield
Hawthorn Suites Springfield
Arbor Hotel Springfield
United States > Missouri > Springfield
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Questions & Answers
Ask a question
Tom F
1 February 2018|
Response from Ky G | Reviewed this property |
I think the check in age is 18, but call and check to be certain.
Kristina L
25 November 2017|
AnswerShow all 3 answers
Response from Ky G | Reviewed this property |
No, the pool is seasonal only. It is currently closed.
17 September 2017|
Response from Lora V | Property representative |
Yes it will.
Room Tips
"Rooms near the pool are quieter."
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"There are no good rooms, don't be fooled by the pictures."
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"Peaceful and plenty of space in the rooms"
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"Wide selection, very unique variety of options. Some full service kitchens, some fireplaces, lofts etc, ASK..."
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