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Greenstay Hotel & Suites

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Traveller (112)
Room & Suite (64)
Dining (5)
Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“train tracks”(13 reviews)
“great price”(34 reviews)
“sausage”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)
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778 results
Traveller rating
475
198
58
29
18
Traveller type
Time of year
LanguageEnglish
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475
198
58
29
18
Show reviews that mention
All reviewstrain tracksgreat pricesausagestay there againwafflesgreat place to stayroom was cleanbiscuitsrefrigerator and microwavestaff was friendlyfree breakfastspringfield mogreat customer serviceeasy accessfirst floorstayed one nightfresh fruit
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1 - 5 of 778 reviews
Reviewed 3 weeks ago via mobile

Good breakfast, nice entry, decent rooms, no restaurants or gas close by, off the freeway. It’s located on the outskirts of Springfield and within 10 min of the Bass Pro Shop. Overall, I give it a B or 8/10.

Thank kathy m
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 2 weeks ago

Thank you so much for staying with us. We value your feedback and hope you will come back the next time you travel to the area. If there is anything we can do to better accommodate you, please let us know.

Reviewed 3 weeks ago

Comfortable rooms, nice pool, friendly staff and great front desk service. Nice coffee bistro in the lobby with fresh baked cookies daily and breakfast every morning. Convenient location for every destination in Springfield.

Thank kmcfamily
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 1 week ago

Thank you so much for the awesome review! We take pride in our facility and embrace every opportunity to better accommodate our guests. Your recognition is greatly appreciated and we hope to see you again soon!

Reviewed 4 weeks ago

This would have been a 5 star rating except for the fact that two of the towels had stains on them and the bathroom did not have a fan. We had 4 people and we all had to shower, so no fan meant our room...More

1  Thank Susan R
Reviewed 4 weeks ago via mobile

Want to make it very clear, the double rooms do NOT have queen beds. Staff was very courteous, there wasn’t a hair dryer in the room. I called the front desk and they promptly brought one up. Didn’t eat breakfast but the breakfast area looked...More

1  Thank Mabercrombie80
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 4 weeks ago

Thank you for providing feedback from your recent stay with us. I'm glad your stay was mostly pleasant. I hope you will accept my apology for the smaller beds. Queen beds might be an option in the future, but, until then, we do have our...More

Reviewed 13 July 2018

This hotel was okay, I've stayed in worse places. The only thing green about the hotel was that the furniture seemed recycled, there were led bulbs, and signs to turn the lights off. The breakfast was well stocked and clean one day, out of utensils...More

Thank keydogg
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 4 weeks ago

Thanks for giving us a chance. I will address these issues immediately regarding breakfast and the furnishings. I will pass on your kind words to our front desk team. They are inspired and passionate about accommodating all guests requests whenever possible. We value your feedback...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$75 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#5 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#5 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (64)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emma-online
1 May 2018|
AnswerShow all 4 answers
Response from blythe w | Reviewed this property |
No light meal at night time, but the breakfast is very nice!
1
Vote
Tom F
31 January 2018|
AnswerShow all 2 answers
Response from Tom F |
It's 21
0
Votes
Jmb2020
23 August 2016|
Answer
Response from RBerkowitz | Reviewed this property |
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your... More
2
Votes
Room Tips
"inner rooms quieter"
Read review
"King room with pull out sofa"
Read review
"Ask for a room away from the highway although I was not bothered by it."
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"Large hotel with long halls, if your must use the elevator, ask to be near it."
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