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DoubleTree by Hilton Springfield

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Traveller (138)
Room & Suite (71)
Dining (7)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“double tree”(87 reviews)
“cookies”(126 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,115)
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1,107 results
Traveller rating
703
271
81
34
18
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LanguageEnglish
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703
271
81
34
18
Show reviews that mention
All reviewsdouble treecookieshoulihan's restaurantgreat hotelroom keythe hotel stafffitness centerupon checkbusiness tripfree breakfastfront desk staffclean roomsbed was comfortableup to dateparking lothot tubgreat breakfast
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1 - 5 of 1,107 reviews
Reviewed 2 days ago

As always, Double Tree stay was an amazing experience! Very comfortable beds! Warm chocolate chip cookies were awesome! FBLA-PBL State Leadership Conference was being held and hotel staff was very accommodating! Will definitely stay again!

Review collected in partnership with DoubleTree by Hilton
Thank akennedy2018
Hotel's Favourite
Reviewed 7 February 2018

I am Hilton Diamond and was on the 10th floor. Bed was great, desk chair was comfortable and adjustable, temp control functioned perfectly and was not noisy, all the lamps were 3-way, and the room was exceptionally clean and quiet. At some properties Diamond doesn't...More

1  Thank BeachResortLover333
Response from Binman86, General Manager at DoubleTree by Hilton SpringfieldResponded 9 February 2018

Thank you for your great review from your recent stay and all the complimentary details you outlined. We will recognize the Team Members you mentioned, which are Kirk our Concierge and Al our Night Bellman and make them aware of their mentions. I appreciate your...More

Reviewed 3 days ago via mobile

The hotel is beginning to show some age but I must say the customer service of all employees we came across was top notch. Was at a conference and had no transportation and unfortunately there was not much to do around the hotel. Cannot say...More

Thank Stump64
Reviewed 1 week ago

I downloaded the Hilton App. What a great app. I was able to book my room, check in and get my room key on my phone. Got to the hotel and went straight up to our room. And what a wonderful room! Super clean and...More

Thank Sharon C
Response from Binman86, General Manager at DoubleTree by Hilton SpringfieldResponded 1 week ago

Thank you Sharon for your review from your recent stay, your opening comment "Great!" says it all. I look forward to your future visits to the Springfield area. Sincerely Brian Inman General Manager

Reviewed 1 week ago

What bothers me about this rating... it would’ve been perfect if when I checked out the guy that was checking me out would have acknowledge me instead of sitting on his phone watching video and playing games for 10 mins before checking me out

Review collected in partnership with DoubleTree by Hilton
Thank CJE2007
Response from Binman86, General Manager at DoubleTree by Hilton SpringfieldResponded 1 week ago

Thank you for your review and I want to apologize for the poor service you received at check out. This is unacceptable and will be addressed. Sincerely, Brian Inman General Manager

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Most Booked Properties in Springfield, MO
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (71)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lloyd N
12 February 2018|
AnswerShow all 3 answers
Response from Binman86 | Property representative |
Our rooms do not have wired Ethernet connections, it is all wireless. Thanks Brian Inman, General Manager
0
Votes
janis b
19 July 2016|
AnswerShow all 4 answers
Response from lorinjer | Reviewed this property |
I do believe our boys did in their room
0
Votes
Figi1103
11 May 2015|
Answer
Response from Binman86 | Property representative |
We do not have Microwaves and fridges in our regular rooms. We do have them available on a first come first serve basis at no extra charge and they can be requested when you make your reservation. Thanks for the... More
1
Vote
Room Tips
"Avoid the first couple of rooms near the doors separating the elevator area from the hallways."
Read review
"We had the king size non smoking and it was perfect"
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"all rooms are identical,you can chose the four directions views."
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"awful front desk - Layton"
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