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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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906 Reviews from our TripAdvisor Community

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There are newer reviews for University Plaza Hotel and Convention Center
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Showing 904: English reviews
Wahiawa, Hawaii
Reviewed 2 May 2016

Overall we had a great stay here. The location is very convenient to the Expo Center. The front desk staff was very friendly and helpful. The property was clean and looked like it had been renovated recently. The room was very spacious and clean. The bed was very comfortable. There was free WiFi available. The only downside was the cost...

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Helpful?
Thank RoyAviles
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for your wonderful comments about your recent overnight trip. We are very fortunate to be centrally located in downtown Springfield, where everything is within walking distance. "Great location and very friendly staff," what more can we ask for in a review?

Springfield, Missouri
Reviewed 2 May 2016

University Plaza Hotel and Convention Center is a wonderful place to stay while visiting the Springfield area. The amenities are top notch and the people who work here are the friendliest of people. I would recommend this hotel whether in town for business, pleasure or both.

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Thank diannat824
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for selecting University Plaza Hotel for your recent stay. We could not be happier that you enjoyed our helpful team, convenient location and luxurious guestroom accommodations. We hope to see you soon.

Warrensburg, Missouri
Reviewed 2 May 2016

Always a great stay at University Plaza. Friendly, helpful staff and wonderful free breakfast buffet. I've been going to conferences there for over 20 years, and I've never been disappointed with my stay.

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Thank nanajan2016
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose University Plaza Hotel and Convention Center while you were...

Springfield, Missouri
Reviewed 2 May 2016

Nice accommodations and service. The hotel features a spa (highly recommend) and a nice restaurant. Staff is very helpful and accommodating. Near city center and near dining and activities. Near quiet streets.

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Thank Pumpkin1936
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are thrilled you enjoyed a terrific stay with us at the University Plaza Hotel and Convention Center. It’s very nice to know that our location was very convenient to all the shopping opportunities nearby as well as a wide variety of eateries. Thank you for the feedback and we look forward to welcoming you back.

Reviewed 30 April 2016 via mobile

We were greeted by Christian who was friendly and knowledgeable about the area. We arrived late and were very exhausted and he was able to check us in quickly and efficiently. A nice young lady, Phoenix, was also working and was incredibly sweet and funny. Both info oaks were a delight to deal with and only added to our great...

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2Thank Heyheyyouhooo
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for the lovely review. We are thrilled that our fabulous team provided you with excellent service and you enjoyed your stay. It would be a pleasure to welcome you back again to the University Plaza Hotel and Convention Center.

Ward, Arkansas
Reviewed 28 April 2016

It's right next to university, my daughter wanted to see what was happening and there was a soccer and flag football game within blocks of hotel. Lot to do around hotel. Recommend thus hotel. Thank you

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Thank johnaY7508RE
Wichita, Kansas
Reviewed 27 April 2016

I've stayed here many times and have enjoyed my stay. I'm excited to see they're renovatng. The rooms have plenty of space. It was close to where we were visiting and the restaurant has excellent breakfast and appetizers.

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Thank drsand370
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

On behalf of the entire team, thank you for your positive comments regarding your stay at the University Plaza Hotel & Convention Center. We are so humbled by your feedback and we truly value your loyalty!

Bartlesville, Oklahoma
Reviewed 27 April 2016

I had no problems with the room or amenities. However, the parking lot became crowded thanks to it being prom weekend and it filled up. When my family arrived back from being out for the evening, it took 15 minutes for me to find a spot. Also, no enforcement of pool rules. College students brought open alcohol containers (one of...

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Thank jacraig356
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

I would like to personally apologize for the issues you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

Reviewed 27 April 2016

If you're traveling for business and you need sleep to be at your best, I would suggest you choose another hotel. I was here for two nights and did not sleep well on either of those nights for a number of reasons. The bed is hard and the pillows are seriously deflated; just the worse quality pillows ever. I could...

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Thank iSpeak G
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

It is disappointing when a guest leaves and feels they did not have their expectations met nor does it reflect the high standards of customer service that we set. While we never like to read that one of our guests has experienced poor service, we are always grateful for the feedback so that we may address the issues with our...

Springfield, Missouri
Reviewed 27 April 2016

The management was grumpy; they yelled at students that were attending a convention for being a little noisy in the hall right next to their rooms (do they realize that this convention brings a lot of income and business to their property? It seemed as if they were only concerned about all of their other guests). They allowed drunks to...

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Thank adviser168
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

It is disappointing when a guest leaves and feels they did not have their expectations met nor does it reflect the high standards of customer service that we set. While we never like to read that one of our guests has experienced poor service, we are always grateful for the feedback so that we may address the issues with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Region: United States > Missouri > Springfield
Price Range: €89 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C does not work well in rooms.”
 of 5 bubbles suek7278, 12 Feb 2017 | Read review
“Poolside rooms are great”
 of 5 bubbles dhubof, 12 Feb 2017 | Read review
“nice room and comfortable beds”
 of 5 bubbles 963tracie, 23 Dec 2016 | Read review
“Atrium style lobby means all sound travels, no quiet rooms.”
  • not our trash!
 of 5 bubbles angelaaR8175MV, 27 Nov 2016 | Read review
“Suites facing north have a view of downtown SGF.”
 of 5 bubbles dakotat453, 20 Nov 2016 | Read review
5 of 5