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07/05/2017 08/05/2017
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    University Plaza Hotel and Convention Center

    333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$37
    US$139
    US$102
    US$139
    US$139
    Traveller (122)
    Room & Suite (39)
    Pool & Beach (8)
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    Overview

    • Excellent51%
    • Very good23%
    • Average12%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
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    Holiday Inn Express and Suites Springfield - Downtown
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (951)
    Traveller rating
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    Time of year
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    1 - 5 of 951 reviews

    Reviewed 2 days ago

    Poor policies, no respect for customers travel needs. The hotel policy is 100% for the hotel, 0% for the customer. Customer non-service I would call it. Hotel's only concern is how can we charge you for something.

    Review collected in partnership with this hotel
    Thank Edmond S
    Reviewed 4 days ago

    My negative comments are all about the facility. The staff, however, could not be nicer. The property is very old, and it is a former Embassy Suites building but without the basic amenities. No refrigerator, no in room safe, and not enough outlets by the...More

    Thank Harveyjag
    Response from Brent P, General Manager at University Plaza Hotel and Convention Center

    Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I appreciate your observations. You will be glad to hear that many of those items...More

    Reviewed 1 week ago via mobile

    I was at a conference being held at the University Plaza Hotel and I was very impressed with the accommodations. Everything was nice and clean and the dessert that they served us was top notch. I was really impressed with one of the staff. Her...More

    Thank Stephen M
    Response from Brent P, General Manager at University Plaza Hotel and Convention Center

    Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your conference and will recognize Patty for her...More

    Reviewed 1 week ago via mobile

    My husband and I loved this place and will be staying again. The rooms are spacious, clean. Room service was great. Pool and work out room a plus. We did not get to check out the restaurant and bar but will def next time.More

    Thank michelemF6775XI
    Response from Brent P, General Manager at University Plaza Hotel and Convention Center

    Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you...More

    Reviewed 1 week ago

    While my room was fine and check-in was friendly it wasn't until I called for room service that I got a WOW experience. Katelyn responded to my phone call and was: courteous, caring, professional and prompt. I hadn't eaten most of the day and she...More

    Thank fayfleming1
    Response from Brent P, General Manager at University Plaza Hotel and Convention Center

    Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and will recognize Katelyn for her...More

    Holiday Inn Express and Suites Springfield - Downtown
    261 reviews
    #23 of 49 hotels in Springfield
     
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    TownePlace Suites Springfield
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$109 - US$139 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Springfield
    • #8 Green Hotel in Springfield
    • #17 Business Hotel in Springfield
    Photos
    Traveller (122)
    Room & Suite (39)
    Pool & Beach (8)
    Dining (7)
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    Questions & AnswersAsk a question
    Christy M
    Does the hotel offer shuttle service to close area concerts and attractions?
    3 January 2017|
    Answer Show all 5 answers
    Response from krishatfield2017 | Property representative |
    Yes, ask front desk for times and destinations.
    0
    Votes
    Jill G
    Do you offer free shuttle service to restaurants and the Gillioz Theatre?
    17 November 2016|
    Answer Show all 2 answers
    Response from Shawn L | Reviewed this property |
    There is a shuttle. You would have to ask at the front desk for exact time and destinations.
    0
    Votes
    vic k
    are all the rooms smoke free and also pet free?
    16 November 2016|
    Answer Show all 2 answers
    Response from 63,017 | Reviewed this property |
    I know they are smoke free. I do not know about pets. I didn't see any when were there but I do not know for sure
    0
    Votes
    Room Tips
    "Book only as a walk-in, one night at a time, otherwise they will charge you no matter what."
    Read review
    "Our family stayed in a suite. There was plenty of room."
    Read review
    "Ask for a room near the elevator if walking longer distances is an issue for you."
    Read review
    "Comfortable and Clean"
    Read review