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Residence Inn Springfield

515 reviews
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Traveller (83)
Room & Suite (55)
Dining (14)
Overview
  • Excellent62%
  • Very good21%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(51 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Springfield
Special Offer: Book Now & Earn More
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Reviews (515)Write a Review
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LanguageEnglish
313
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14
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11 - 15 of 513 reviews
Reviewed 1 January 2018

Our family stayed here twice in the last two months, neither under happy circumstances. In November, we drove from Chicago to Springfield to see my father shortly after he was diagnosed with cancer. In December we made the same trip, this time for my father's...More

Review collected in partnership with this hotel
Thank michaelmc2018
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 8 January 2018

Thank you for taking time to let us know about your visits especially under your your circumstances. We are so sorry for your loss. Our team certainly does try to take care of all of our guests under all the situations that life throws. We...More

Reviewed 29 December 2017

Came into Springfield to take our daughter to the Wonders of Wildlife museum & aquarium. Hotel staff friendly- room was ok. We stayed in the building close to freeway and it was a little noisy at times. Furniture needs updating.More

Review collected in partnership with this hotel
Thank Patti K
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 30 December 2017

Thank you for taking time to let us know about your visit. We apologize that there were issues during your visit. These will be addressed to ensure they were isolated incidents. We appreciate the opportunity to serve you and hope to see you again in...More

Reviewed 29 December 2017 via mobile

Stayed here over a night with spouse and kids. We were really needing a restful night before we continued driving early the next morning. Unfortunately, the crib we requested for baby was broken. We called the front desk for a different one. They sent up...More

Thank Suzan K
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 30 December 2017

Thank you for taking time to let us know about your visit. We apologize that there were issues during your visit and understand a good night’s sleep is so important. These issues will be addressed to ensure they were isolated incidents. We appreciate the opportunity...More

Reviewed 28 December 2017

Excellent place to stay. Employees are very pleasant and always available to help. Rooms are very comfortable. Location is easy to get to the facility since it just off a main street. Restaurants are near. Near shopping area.More

Review collected in partnership with this hotel
Thank A2796FHjudyw
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 29 December 2017

Thank you so much for taking time to let us know about your visit. It was so nice to see that you enjoyed our location and the many dining and shopping options within walking distance. We appreciate the opportunity to serve you and hope to...More

Reviewed 26 December 2017

Home away from home when visiting family in the area. Well maintained and very clean property. Breakfast offers quite a variety. Front desk staff is welcoming and greets each person upon emetering the lobby. Best place to stay in Springfield!More

Review collected in partnership with this hotel
Thank Peggy Q
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 29 December 2017

Thank you so much for taking time to let us know about your visit. It was so nice to see that we are your Home away from home and that you enjoyed the cleanliness and the wonderful breakfast. We appreciate the opportunity to serve you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Springfield
#12 Romantic Hotel in Springfield
#14 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Springfield
#12 Romantic Hotel in Springfield
#14 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (55)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hilerie w
9 February 2017|
AnswerShow all 7 answers
Response from ResidenceGM1303 | Property representative |
The indoor hot tub that is open year round will hold about six people. I think 8 would be too cozy.
0
Votes
schomp81
18 October 2016|
AnswerShow all 6 answers
Response from ResidenceGM1303 | Property representative |
Yes, we do offer a two bedroom, two bath suite with a full kitchen.
0
Votes
rockalise
14 October 2015|
Answer
Response from ResidenceGM1303 | Property representative |
Good afternoon, Thank you for your interest in Residence Inn Springfield. We do have a one time pet fee of $100 per stay. We look forward to your visit.
0
Votes
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12
Room Tips
"Read above"
Read review
"Get the rooms on the North side great view while sitting on Balcony."
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"This hotel has first floor units!"
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"Remodel rooms, hallways and have housekeeping staff that at least speaks some English, we are in the middle..."
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