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Hilton Garden Inn Springfield

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Traveller (29)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent71%
  • Very good17%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“nature center”(16 reviews)
“farmers market”(10 reviews)
“great hotel”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (741)
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511
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64
26
12
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All reviewsnature centerfarmers marketgreat hotelfire pitjames riverclean roomsfitness centereasy accessbusiness tripbreakfast buffetconvenient locationhome away from homea great stayoff the highwayindoor poolwould definitely stay here againstaff was friendly
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91 - 95 of 736 reviews
A TripAdvisor Member
3712
Reviewed 4 June 2017 via mobile

First l let me say that we travel a great deal for business and have stayed at the Hampton Inn in Springfield many times.Our family has owned a BW hotel so my critique is based on hotel standards. Deciding to see if Hilton Garden was...More

Thank A TripAdvisor Member
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 5 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am sorry to see that we did not meet all of your expectations during your stay with us. All Hilton Garden Inn hotels charge for their breakfast....More

Reviewed 2 June 2017

HGI staff was extremely personable and very accommodating! Even when we had a question the staff didn't have an answer to, they were quick to follow up. Hotel was very clean and orderly as well! Our room was so well cleaned, refresh was done amazingly....More

Review collected in partnership with Hilton Garden Inn
Thank shayden1991
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 5 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 1 June 2017

Upon checking in all staff members were super friendly and courteous. The room was clean and roomy. Breakfast was good and made-to-order options were available. Kids eat free with parents purchase of breakfast which was nice.More

Review collected in partnership with Hilton Garden Inn
Thank Gibby_79
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 2 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 30 May 2017

Definitely recommend this hotel to anyone staying in the Springfield area. Friendly staff and the breakfast selection was amazing. Staff was extremely friendly all the way through and they made both the check in and check out process very painless.More

Review collected in partnership with Hilton Garden Inn
Thank 143jakej
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 2 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 29 May 2017

The restaurant staff acted like it was a hassle to serve customers. No interaction with myself. Felt like they prefer to talk to each other not the customer. Find somewhere else to eat there's plenty other restaurant in the area.More

Review collected in partnership with Hilton Garden Inn
Thank markmV6373BD
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 30 May 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am sorry to hear about the experience you had at our restaurant. That is certainly not the expectation we have set for our team, and far from...More

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Most Booked Properties in Springfield, MO
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$130 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (23)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
oggiedoggie2013
18 August 2017|
AnswerShow all 3 answers
Response from Chris B | Property representative |
We are a pet friendly hotel. There is a $75 non-refundable fee for all non-service animals.
1
Vote
Christeson-Family
23 October 2016|
AnswerShow all 4 answers
Response from Chris B | Property representative |
We do have a heated indoor salt water pool. But, we do not have a hot tub on property.
1
Vote
Room Tips
"Stay any where else"
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"Choose a room at another hotel"
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"We've had several and all are great!"
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"First floor is good for easy access. It is not too loud, though the pool is down the hall."
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