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Extended Stay America - St. Louis - St. Peters

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Extended Stay America - St. Louis - St. Peters
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Sanford, Florida
Reviewed 26 April 2016

I stayed there for 6 months and was very happy at the price I paid. The location is the best in the area. It is a very safe location and everything is very close to the hotel. The staff is very helpful and I was treated very good. It is not a luxury hotel but everything you need is there...

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2Thank cardsfan2013
Reviewed 18 December 2015 via mobile

I checked in early October. My first week was fine.After this things went south quickly. I've stayed 8 weeks do to payment methods with my company. Nonsmoking room a joke. Management says its the ventilation. I'm on the first floor.I guess the bugs are free.A room across from me was infested so qoute ( deal with it). Cleaning forget about...

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1Thank Dennis L
Mounds, Oklahoma
Reviewed 12 August 2015

Well I checked in on a Thursday after driving from Illinois. We came to visit are daughter we haven't seen for a year and got settled in are hotel room which was ok but walking on the 3rd floor all the way down are hall was like a rehab for smokers. Are room was ok . But the bathroom is...

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Thank CountryChic1125
Manager_11525, General Manager at Extended Stay America - St. Louis - St. Peters, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our staff to ensure we...

Jacksonville, Florida
Reviewed 17 January 2015 via mobile

This hotel was not only dirty with hair in the shower and dust and hair on the lamps the place also is staffed by people who just don't care. Concern for my safety and my health - I left after one day even though I was booked for the week. This hotel also allows smoking inside the rooms and so...

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Thank AuntRachel1208
Manager_11525, General Manager at Extended Stay America - St. Louis - St. Peters, responded to this review

Thank you for your recent review of your stay. The cleanliness of the room you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am retraining the housekeeping staff. I also regret to read that your non-smoking room had a smoke odor. I will be working with my staff to ensure that we...

Lincoln, Nebraska
Reviewed 22 October 2014

To enter the lobby, you must walk through perpetual trash (trash cans are full so people just drop it on the ground), yard waste, and an ever present cloud of smoke from the group of "regulars" who must live here permanently. I don't know if smoking is allowed in motel rooms in Missouri, but as you walk up to the...

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3Thank Chris K
Manager_11525, General Manager at Extended Stay America - St. Louis - St. Peters, responded to this review

Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have held my team accountable to ensure your experience is not repeated. I really appreciate you bringing this to our attention. Please contact me, at ssp@extendedstay.com, if you...

Saint Peters, Missouri
Reviewed 14 July 2014

I found this unit to be superior in every way, starting with the manager, Brandy, and the front desk clerk, Meghan. I am partially handicapped, and the entire staff were very sensitive, yet always ready to help me in every way. Great job, Extended Stay America! The housekeeping staff were also excellent.

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2Thank Edward P
Memphis, Tennessee
Reviewed 11 July 2014

As others have reported, cigarette butts everywhere outside, yet overpowering smoke stench in hallways and room. Rooms we'd reserved had been given away (We checked in at 4p.m.!) so one room wasn't a king as requested and definitely no nonsmoking rooms available. Not sure why we had reservations then. Room was run down, wet spot on the carpet, filthy sheets...

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3Thank TerriG215
Missouri
Reviewed 10 July 2014

There are only a few reasons to stay at a hotel like this - you need a long-term stay, you're on a tight budget, or you're just on the road and need to crash at an I-70 exit. The hotel has indoor corridors so that's a step above a Motel 6 or Super 8. The parking lot and entrance were...

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Thank Craig D
Manager_11525, General Manager at Extended Stay America - St. Louis - St. Peters, responded to this review

Craig - Thank you for taking the time to write a review of your stay. We are sorry to hear that our common areas did not meet your expectations; however, we are glad that you enjoyed your fully equipped kitchen and comfortable bed. We will be working with our housekeeping staff to make sure all areas of our hotel are...

Atlanta, Georgia
Reviewed 7 June 2014

Hello, I stayed here for about two months, from Feb, 2014-April. The staff was Great! All of them. The room was clean, new carpet, king size bed with additional room in the room. Well, the suite. Overall, a great comfortable stay and kool staff to support the hotel. Thanks ESA-St.louis, St. Peters ToneWash

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1Thank tonewash
Saint Peters, Missouri
Reviewed 22 March 2014

My family and I have been staying at this hotel for few weeks now. Even with a discount the rates are outrageous. There is a 'rules and regulations' notice on the back of our room door which states we should be paying hundreds less. I feel they should have to honor this posting abd I an due a refund in...

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2Thank tabpoe
Manager_11525, Manager at Extended Stay America - St. Louis - St. Peters, responded to this review

Thank you for taking the time to write a review of your stay. I am so sorry to hear that you were not satisfied with our rates. We continually work to improve our hotel, so I really appreciate you providing us with feedback. If you would like to discuss this further, please do not hesitate to contact me at ssp@extendedstay.com....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - St. Louis - St. Peters

Address: 5555 Veterans Memorial Pkwy, Saint Peters, MO 63376
Region: United States > Missouri > Saint Peters
Price Range: €61 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - St. Louis - St. Peters 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extendedstay America Saint Peters
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - St. Louis - St. Peters staff and other travellers.
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Questions? Get answers from Extended Stay America - St. Louis - St. Peters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is pretty quiet, but you are going to hear the highway unless you luck out and get a room on the south side of the hotel.”
 of 5 bubbles audreym878, 10 Aug 2016 | Read review
“Home away from home”
  • Our kitchen as we lived in it.
  • Our bathroom as we lived in it
  • Our room as we lived in it
 of 5 bubbles tracyd359, 16 Jun 2016 | Read review
“I was on ground floor, near the lobby, yet this was a very quite environment.”
 of 5 bubbles 182edwardp, 14 Jul 2014 | Read review
“Do not chose a room in this hotel. The staff if friendly, but completely overworked.”
 of 5 bubbles Head0fFamily, 7 Jan 2014 | Read review
“My tip: don't stay here. Sorry, I accidently clicked a button for a restaurant. They don't have one.”
 of 5 bubbles 692dixieh, 26 Aug 2013 | Read review
5 of 5