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Staff was attentive and nice
Breakfast selection was good
Gym looked pretty updated
Close to a lot of nice restaurants
First room had a badly clogged sink..trash in the bathroom and random articles in the main room
Second room had a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 6 May 2017
I'm glad to hear back from one of our lHG Rewards Club Platinum Elite members. Your kind words for our hotel staff, breakfast buffet, and prime location inspire us to do more for our guests. On the other hand, I'm very sorry to...More
The staff were friendly. The rooms were nice. The only drawbacks were the view, the ice machine on the second floor was broke so you had to go downstairs for ice. The breakfast was nothing to brag about. I had to call downstairs to have...More
Response from Jana A, Assistant General Manager at Holiday Inn Express St. Louis Central West EndResponded 14 April 2017
Thank you for choosing Holiday Inn Express - St. Louis Central West End for your recent stay in the St. Louis area.
I am sorry to hear that the ice machine on the second floor was not operable, and our Express Start Holiday Inn breakfast...More
Stayed here last night mostly since it is so close to the class I was taking. The rooms really need refurbishment, but the location is really great with whole foods and a lot of restaurants near by. You pay for parking here as a heads...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 23 April 2017
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you liked our location. However, we would like to apologize for falling short of your expectations regarding our rooms. Reviews like yours...More
This was a terrible experience. The hotel common areas smelled like a sewer when we checked in and the smell remained for 24 hours. The furnace in our room was so loud we could not leave it on during the night. The refrigerator in our...More
1 Thank krisfl2017
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 14 April 2017
Thank you for your recent stay with us and reviewing our property. Please accept our deepest apology for the experience you had with the room you received due to the noise. We are also sorry for the unusual smell you noticed and the...More
US$131 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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