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Residence Inn St. Louis Downtown

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Traveller (97)
Room & Suite (59)
Dining (8)
Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn St. Louis Downtown
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn St. Louis Downtown
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (473)
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464 results
Traveller rating
250
116
51
32
15
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250
116
51
32
15
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All reviewsshuttle servicefree shuttlewithin a mile radiusfront desknice kitchenbedroom suitelouis downtownfull kitchenfree dinnerhotel shuttlemarriott propertiessleeper sofacity museumbasketball courtyogurtliving areathe hotel offers
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1 - 5 of 464 reviews
Reviewed 3 days ago

Basic review is that the check in process took 25 minutes longer than expected which is just unacceptable for a Marriott property. One working elevator during my stay, not a very well maintained property with worn out appointments. Doesn’t seem like a Marriott property at...More

Thank KYA1106
Reviewed 4 days ago via mobile

While I did not have as bad an experience as some recent reviews, I do agree that this hotel is not up to typical Residence Inn standards. Lack of Air con was definitely an issue in the rooms although to be fair it was very...More

1  Thank KGE
Reviewed 2 weeks ago via mobile

Booked 2 rooms in December for a 2 night stay in June. Drove 8 hours, went to check in and they told us they overbooked and we had no rooms. They were EXTREMELY rude, swore at us and told us they would do nothing for...More

Thank joeclark6
Response from Janessa C, General Manager at Residence Inn St. Louis DowntownResponded 2 weeks ago

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.

Reviewed 2 weeks ago

Stayed here for 3 nights and received fabulous service. Room was clean, AC was cranking with temps in the 100s but the room felt comfortable and cozy. Hotel is not within walking distance of major attractions, but they offer a free shuttle service that takes...More

Thank his2ryrocks
Response from Janessa C, General Manager at Residence Inn St. Louis DowntownResponded 2 weeks ago

Thank you so much for your outstanding comments regarding your visit to our Residence Inn St. Louis Downtown. We are elated that you enjoyed your visit with us and that you were able to take advantage of some of our free amenities. We look forward...More

Reviewed 2 weeks ago

Busy hotel with staff that seem overworked. Typically there was a crowd at front desk with only 1-2 staff members who appear to be trying to do all they can. Same issue at breakfast. Many guests, few staff. Rooms need freshening up but are ample...More

Thank HowSoonIsNow3
Response from Janessa C, General Manager at Residence Inn St. Louis DowntownResponded 2 weeks ago

Thank you for your feedback regarding your recent visit. We are glad to hear that you enjoyed the property and appreciate your comments regarding how busy the property was. Thank you again for your feedback and business; we certainly hope to serve you again soon!

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$144 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Saint Louis
#37 Romantic Hotel in Saint Louis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Saint Louis
#37 Romantic Hotel in Saint Louis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (59)
Dining (8)
Pool & Beach (3)
Questions & Answers
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cattvl
2 May 2018|
Answer
Response from kathrynd881 | Reviewed this property |
It was pretty cool when we were there so I didn’t try. Some of the rooms do have balconies.
0
Votes
BohmannFamily
26 June 2017|
AnswerShow all 2 answers
Response from Pamelah01 | Reviewed this property |
The kids will be able to ride the shuttle as well. I believe it is within a 3 or 5 mile radius.
0
Votes
froglag
7 June 2017|
AnswerShow all 8 answers
Response from DebAW16 | Reviewed this property |
No. It is quite a distance from the arch.
1
Vote
Room Tips
"Avoid if possible or book rooms on opposite side of major road the ups facility across the way works..."
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"Ask for a room NOT facing the freeway - The noise level is a joke"
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"Choose Upper floor; Suites are very nice for family!"
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"Go elsewhere!"
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