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Marriott St. Louis Grand

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Marriott St. Louis Grand
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321 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott St. Louis Grand
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Showing 317: English reviews
Kitchener, Canada
Reviewed 2 weeks ago

Being directly across the road from the convention center, you couldn't ask for a better location. The rooms were always well kept and comfortable and the restaurant staff were above and beyond friendly. The entire staff made me feel as though they were ready to serve at a moments notice and were never shy to wish me a good day....

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Helpful?
Thank Pat C
Des Moines, Iowa
Reviewed 3 weeks ago

If you're going to a convention at America's center, this is right across the street. It's also walking distance from numerous restaurants. Service is excellent. The front desk was extremely accommodating. Comfortable rooms with modern amenities.

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Thank promopower
Reviewed 3 weeks ago

I stayed in this hotel for five nights to attend a work conference at the convention center. They let me check-in early, gave me complimentary internet for being a Marriott Rewards member, and they were very accommodating to all of my weird requests. The location is perfect--Just across the street from the convention center, there's a grocery/liquor store just down...

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Thank Samantha S
Orlando, Florida
Reviewed 3 weeks ago

Hotel is very nice, modern, and renovated. Gym is incredible here and it was a good stay. Restaurant and bar downstairs have excellent food. Concierge lounge eggs were runny and powdery. Breakfast left a lot to be desired. I do like the location and its close to my office. Most importantly its a 2 block walk from Stanley Cigar Bar,...

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Thank Brad G
Indiana
Reviewed 4 weeks ago

One of the best hotel experiences I've ever had. Nice room, great location and outstanding staff. Everyone I ran across from the valet, to the front desk to housekeeping was great - friendly and helpful. Highly recommended!

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Thank T H
Memphis, Tennessee
Reviewed 4 weeks ago

I would never even consider staying here again for free even. The hotel itself is nice but the staff were the most callous and unfriendly I have ever met. I could go into detail but I'd rather not. Consider staying elsewhere.

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Helpful?
Thank BJ S
Management response:

Thank you for your feedback. We apologize for the inconveniences you experienced during your stay with us. If there is any further information you would like to share, please feel free to contact the hotel and ask to speak to the Manager on Duty. We hope to better serve you if your travels take you back to St. Louis. Front...

ohio
Reviewed 4 weeks ago

Stayed here for 3 nights recently. Great location in downtown, right across street from the Convention center, and walking distance to many restaurants and bars. Lobby area bar was very nice, hotel was clean, comfortable and spacious. I didn't care for the decor, but that's just personal preference. Starbucks and market cafe in the lobby area, and the workout room...

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Thank Livetotravel
Reviewed 4 weeks ago via mobile

Made reservations for family of 4 for two beds when we checked in we had one bed;(((. Questioned them showing my confirmation yet no help! Shame on you Marriott!!!! Had no choice but to stay and they did offer a rollaway bed big enough for one so someone had to sleep on a very small sitting area. Room not big...

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Thank Debbie T
Management response:

Hello Debbie T, We apologize for the experience and would like talk more about the situation to find out what happened. This instance isn't common for us so we would like to ensure the correct follow-through has happened. Please call 314 621 9600 and ask for the front desk manager on duty. Thank you for your time.

Fredericksburg, Virginia
Reviewed 4 weeks ago

Stayed here a few years ago, they have done a nice job renovating the property. Did not eat on property, there is pantry and a Starbucks. The concierge lounge is very nice and provides more than enough during full service hours. The property does not participate in the bonus points program for passing on house keeping.

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Thank andyandsally
Scott AFB, IL
Reviewed 5 weeks ago via mobile

Upgraded to the Junior suite for an impromptu weekend. Did the BBQ package for couples that included a flight of bourbon and tickets to the museum. Surprised my husband and the front desk was so helpful it was great. Cathy did a great job at making this hotel a place we would stay again. Great atmosphere and the ONLY thing...

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Thank Anniedives

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The new rooms and suites at our downtown St. Louis hotel offer modern amenities and panoramic city views. Dine and socialize at our Zenia Bar & Grille or the 8th Street Pantry, both featured in our new Greatroom. Washington Avenue and the Gateway Arch is a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip. ... more   less 

Additional Information about Marriott St. Louis Grand

Address: 800 Washington Ave, Saint Louis, MO 63101 (Formerly Marriott St. Louis Grand Hotel)
Region: United States > Missouri > Saint Louis > Downtown
Price Range: €151 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott St. Louis Grand 4*
Number of rooms: 917
Reservation Options:
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#10 Luxury Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis Grand staff and other travellers.
11 questions
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Questions? Get answers from Marriott St. Louis Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room on the 11th floor is handicap accessible and had views from two different windows”
 of 5 bubbles 947bonnief, 13 Mar 2017 | Read review
“Ask for an upgrade.”
 of 5 bubbles cindag2016, 28 Dec 2016 | Read review
“We stayed on the 21st floor. It was very quiet!”
 of 5 bubbles 870LindaB, 7 Dec 2016 | Read review
“request city view/arch”
 of 5 bubbles 50isthenew40, 26 Nov 2016 | Read review
“two bed room is better”
 of 5 bubbles dongf, 5 Nov 2016 | Read review
5 of 5