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St. Louis City Center Hotel

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St. Louis City Center Hotel
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916 Reviews from our TripAdvisor Community

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Showing 907: English reviews
Los Angeles, California
Reviewed 1 May 2013

The hotel is old fashion historical building but interior is very clean, great location, short walking distance to everywhere..Courthouse (10 mins), Cardinal stadium (5 mins), Blues Scottrade Center (30 second). Right next to Metrolink station where you can use to visit forest park, landing, Arch...etc. I have an important conference call and told the front desk my room has no...

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Helpful?
Thank kuma521
mwright1973, Manager at St. Louis City Center Hotel, responded to this review

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience on Trip Advisor after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue...

Sydney, Australia
Reviewed 30 April 2013

I have no problem to stay at this hotel because I mostly out of hotel for Conference. I am ready to get the worst, but I didn't get it. Just normal hotel, with friendly staff and large room. Yes, it is outdated the carpet but I am don't mind with it. I am not the one that sleeping or playing...

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Helpful?
Thank Fritz S
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

Fritz S, Thank you for you nice, honest review of our property! We are glad you enjoyed the staff and the nice big rooms. You are correct that our hotel is a little dated and the carpets are worn, but we try to make up for it with service. We hope that the next time you are in the area...

Los Angeles
Reviewed 25 April 2013

The hotel rooms are old and dated. The staff upon arrival was ok, nothing exceptional. I am Gold with Marriott and they didn't let me know about the concierge floor that I had access to. I won't be staying here in the future.

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Helpful?
Thank alexanderlosangeles
mwright1973, Manager at St. Louis City Center Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience following your recent stay at The Sheraton St. Louis City Center Hotel & Suites. We are deeply sorry to hear that you were disappointed with your arrival/reservation process. Your comments in regarding your stay have been shared with our Leadership Team; and I would like to apologize...

SW MO
Reviewed 22 April 2013

We decided to stay here for a Friday night Blues game at the Scottrade Center, which is right across the street. There is also a nearby Metrolink station which we used to visit Forest Park/St. Louis Zoo and the Landing/Arch the next day. We found a fantastic deal for a suite for the price of a regular room, and the...

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Helpful?
Thank ozarkghost
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

ozarkghost, We are thrilled to hear you enjoyed visit to St. Louis and we do hope the next time you are in the area (especially to cheer on the Blues!) that you come see us again. Thanks for letting our future guests know about your experience.

Illinois
Reviewed 18 April 2013

This was my first hotel stay in St. Louis. I found a great deal online for the Sheraton. Located very near everything downtown St. Louis has to offer, it was an easy train ride from the Amtrak station. Upon entering the building, I was impressed with the open layout and warm lobby. Check-in was smooth and we were off to...

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Helpful?
Thank iluv2go2
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

iluv2go2, Thank you for such a detailed description of your visit with us. We are glad that you were happy with the price and location of our property and that you were able to enjoy your visit despite your experience with the blackout drapes. We are also glad you enjoyed the Sheraton Sweet Sleeper bed. We are sorry you were...

Joliet, Illinois
Reviewed 17 April 2013

We stayed in a huge 2 bedroom suite 3 bed with queen pullout sofa bed,@ 209$ for the Chicago Blackhawks, Blues game on 4/14/13. Perfect. Dinner at the hotel restaurant was outstanding with our server sweet Ann, to front desk changing our room assignment with no questions asked.Outstanding service. About a 5 block walk to Cardinals game, great stadium- even...

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Helpful?
Thank GulfcoastDon
mwright1973, Manager at St. Louis City Center Hotel, responded to this review

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience on Trip Advisor after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue...

Schaumburg, Illinois
Reviewed 16 April 2013

Had a nice stay here. Denise and I went to watch the Blackhawks play the Blues. Very convenient to the stadium. Only problem is after paying for a room, you would think as a guest your parking would be free but thats not the case. Thats the only downside. The pool and hot tub were terrific and the rooftop view...

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Helpful?
Thank Bill R
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

Bill, We are glad you enjoyed the location of our hotel, our pool, and the rooftop pool. We are also glad to see the excellent service score. We view our staff and the post important asset in the hotel and strive to provide the most welcoming and comfortable experience for our guests. We are sorry the parking fee caught you...

Wheeling, Illinois
Reviewed 15 April 2013

Walking distance to BOTH ball park and to ice hockey. Over the weekend we saw a ball game on Saturday and Ice Hockey on Sunday. Rooms are suites with large rooms. Good for family. adults/kids Parking garage has a lot of pillars. Park carefully. We parked and left our car all day while at the games. Friendly staff Breakfast not...

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Helpful?
Thank Steve-the-paperman
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

Steve-the-paperman, We love visiting with our sports fans!!! Thank you for sharing such a positive review of our hotel. We strive to provide our guests with a memorable experience. We can not wait to visit with you again soon!

Saint Louis, Missouri, United States
Reviewed 10 April 2013

BUMS Galore..... at least 5-7 homeless people were going into the hotel... then security was yelling at a homeless women that she could not use the restroom... I was changed into my comfortable clothes and was accused of not being a guest and was told to leave when I told them I was a guess they said "oh" and never...

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Helpful?
1Thank Adam W
mwright1973, Manager at St. Louis City Center Hotel, responded to this review

Dear Valued Guest, I want to apologize the disappointing experience you encountered on your recent visit to the Sheraton St Louis City Center Hotel. I very much regret the unfortunate circumstances that led to the frustration and inconveniences that you suffered. I can certainly understand how disturbing it must have been for you to be subjected to an encounter such...

indy
Reviewed 10 April 2013

This was the second year we've stayed here for a Blues hockey game and it's great! It's like a block away so its an easy walk. And the staff is very friendly and helpful, we had to leave early our last night there due to a snow storm coming in. They not only compt us for parking but refunded our...

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Helpful?
Thank harleymac
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

harleymac, We are glad to hear that you will be back to visit with us the next time you are in the area. We love taking care of our guests and understand that sometimes unexpected things come up (such as bad weather) so we try to be flexible. Thank you for choosing the Sheraton St. Louis City Center as your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. ... more   less 

Additional Information about St. Louis City Center Hotel

Address: 400 S 14th St, Saint Louis, MO 63103-2708 (Formerly Sheraton City Center)
Region: United States > Missouri > Saint Louis > Downtown
Price Range: €84 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Hotel Style:
#7 Green Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from St. Louis City Center Hotel staff and other travellers.
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Questions? Get answers from St. Louis City Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King rooms are spacious”
 of 5 bubbles 111kristak, 30 Oct 2016 | Read review
“with views to centre of hotel”
 of 5 bubbles zmartie2015, 29 Oct 2016 | Read review
“Ask for a room with an exterior view.”
  • Bedroom of suite -- nice view and light.
  • Livingroom area -- large with frig and seating.
 of 5 bubbles Often_on_road, 24 Oct 2016 | Read review
“Go to Union Station”
 of 5 bubbles 752tierneyj, 21 Oct 2016 | Read review
“Corner rooms are larger”
 of 5 bubbles shirlm2016, 17 Oct 2016 | Read review
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