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Westin St. Louis

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Westin St. Louis
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1,397 Reviews from our TripAdvisor Community

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Showing 1,383: English reviews
Kennett, Missouri
Reviewed 20 February 2014

Once again my husband and I had a fabulous experience staying at the Westin in St. Louis. The representative, named Yvette, at the service desk was extremely kind and welcoming upon arrival. This will continue to be our first choice in a St. Louis hotel.

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Helpful?
Thank southernmissouri
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know we're your first choice when visiting St. Louis! Thank you for taking the time to share comments and compliment Yvette; she truly enjoys what she does and I'm thrilled it shows! We stand ready to serve on your next visit!

Richmond, Virginia, United States
Reviewed 19 February 2014

A one-night stay couldn't have been better at the Westin in downtown St. Louis. The room was big and the beds were incredibly comfortable. The courteous staff went out of its way to help us, including obtaining a dinner reservation for our group at a fabulous steakhouse. The location is not far from the Arch and the river, so any...

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Helpful?
Thank Ed M
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the high recommendation! Our convenient location is steps away from many attractions, dining options and sports venues. Our Heavenly beds offer the best escape after a long day of sight seeing. We look forward to welcoming you back next year, and thank you for taking the time to share such great comments about us and our team!

Sikeston, Missouri
Reviewed 17 February 2014

Stayed here for two nights on valetines weekend and it was awesome. Room was very nice and clean. Front desk was very helpful and courteous. When we checked out Saturdsy morning we were greeted by a very nice lady staff member. She done a wonderful job and I want to recognize her. Her name was Yvette U. she done great...

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Helpful?
Thank Michael G
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for recognizing Yvette! I'm thrilled to know we were able to accommodate you for an additional night allowing you to continue celebrating your wonderful valentine weekend! Our associates truly love what they do and I'm delighted to know it shows. We look forward to the opportunity of welcoming you back in the future!

Austin, Texas
Reviewed 16 February 2014

I travel a lot and I frequently find myself in St Louis. The Westin St Louis has become a second home for me. From the breakfast staff who know my name and remember my order, to their cheerful attitude when we commandeer a prime corner of the restaurant to work from for the day- they are always accommodating. The restaurant...

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Helpful?
1Thank AnnaOBrien
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for so many compliments; I'm thrilled to know we're your home away from home! Our associates truly love what they do and I'm delighted it shows; and we love having chocolate for lunch too! Our historical building allows for a unique layout with spacious guest rooms equipped with plenty of work space. Thank you again for taking the...

Wood River, Illinois
Reviewed 10 February 2014

Stayed here for two nights on a weekend marriage retreat and it was so very nice. The room was large and comfortable. Thermostat was easy to use and control. The bathroom was absolutely beautiful! The shower was heavenly, as was the large bath tub. The staff was very friendly and helpful and the free late check out on Sunday was...

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Helpful?
Thank Jeannie W
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know you had such a lovely stay! Thank you for taking the time to share comments from your recent retreat! Our Heavenly bath certainly offers that all important escape after a long day of meetings. Our Westin Weekend offers an extended checkout whenever our availability allows. We look forward to welcoming you back in the future!

Illinois
Reviewed 9 February 2014

Always try to stay at the Westin when in St Louis, but this time we were very disappointed by what we got. In town for a Blues game on Dec. 28th, Got to the room around 3:30 and found it to be very warm, but that was fixed by turning on the air conditioning, So I turned the temp down...

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Helpful?
Thank bluesfanillinois
Robert W, General Manager at Westin St. Louis, responded to this review

Dear bluesfanillinois, Thank you very much for taking to time to post your comments on Tripadvisor.com. On behalf of the entire team, I hope that you can accept my personal apologize for the malfunctioning cooling unit in your room in addition to our inability to immediately repair the problem. I have already taken your comments to my management team to...

Decatur, Illinois
Reviewed 1 February 2014

My husband and I stayed one night for a weekend getaway and could not have been happier with The Westin. We've stayed at a number of hotels in the downtown area and this is the one where we will be going back! We can't imagine having a nicer stay! I have already recommended it to all our friends.

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Helpful?
Thank Jill W
Christine C, Manager at Westin St. Louis, responded to this review

We stand ready to welcome you back! I'm thrilled to know you had such a luxurious experience with us for your weekend getaway! Our historical building coupled with our contemporary décor allows us to offer a unique, yet tranquil escape! Thank you for sharing your comments and for the recommendations!

Marion, Illinois
Reviewed 31 January 2014

Stayed here for one night after booking the room through Expedia. Hotel was nice, clean, and quiet. I wish I could have brought the bed home with me it was so comfortable. The room was one of the biggest hotel rooms I have ever stayed in. Staff was very friendly and helpful. The valets were very friendly and fast at...

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Helpful?
Thank dtondini
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! Our Heavenly beds are available for purchase so that one may experience that feeling of renewal every morning! Please visit our website for more information regarding the purchase of our Heavenly bed! We look forward to welcoming you back in the future!

Springfield, Illinois
Reviewed 26 January 2014

My wife and I stayed one night at the Westin. We had never stayed here previously, but found a great deal off of Hotels.com and could not pass it up. Overall the hotel is very nice, relatively new and updated. The entrance is a bit tricky as it seems to be on the back (south) side of the hotel. There...

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Helpful?
1Thank amskjd2000
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! We look forward to the opportunity of hosting you again in the future! We do offer both valet and self parking, so that one may choose the option which best fits their needs. Our parking area is gated and monitored 24 hours per day.

Kansas City, Missouri
Reviewed 26 January 2014

I had a 3 night stay at the Westin in July 2012. Although my stay was quite a while ago, it was truly unforgettable. Why? Because this hotel is simply the best--clean rooms, super comfortable beds, luxurious bathroom, delicious restaurant fare for breakfast, lunch or dinner if you're staying in. Close guest parking. And friendly, more than helpful staff. This...

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Helpful?
2Thank Theresa M
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing comments from your stay with us last summer! Our Heavenly bed and Heavenly bath provide that all important feeling of renewal after a long day of work or play. We stand ready to welcome you back in the future, whenever your travels find you in St. Louis!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: €138 - €395 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
19 questions
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over a year ago
2 months ago
Atlanta, Georgia
6 months ago

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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There really aren't bad rooms.”
 of 5 bubbles 734margea, 13 Feb 2017 | Read review
“Loved our view of the Arch and Ball Park Village! Especially pretty at sunrise.”
 of 5 bubbles terris171, 13 Feb 2017 | Read review
“Solid construction makes all rooms super quiet”
 of 5 bubbles AreDoubleYouDee, 9 Jan 2017 | Read review
“Choose 2nd floor to take advantage of free Wifi made available only in the lobby”
 of 5 bubbles jeffw30, 11 Dec 2016 | Read review
“Suites are large with multiple TV's and dining table”
 of 5 bubbles ScottD58, 9 Nov 2016 | Read review
5 of 5