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Westin St. Louis

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Westin St. Louis
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1,376 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

First - the bathrooms are amazing. Glassed walk in showers with the rain showers head was top notch. Also had a separate full bathtub, makeup mirror and double sink with lots of counter space. Second - the room was spacious and clean. The only issue was the hotel didn't have a pool, kind of weird, but it's a downtown business... More 

Helpful?
Thank Cito m
Columbus, Ohio
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 days ago NEW via mobile

There is so much to enjoy while staying at the Westin. Great Location, beautiful facility friendly staff and the ultimate bed! Puts you in mind of being on a honeymoon. But, in my opinion, here's where they fell short: ▪️ By most accounts, the bathroom is huge & beautiful. But looks are deceiving. The shower is awkward. The rain shower... More 

Helpful?
Thank open_to_the_world
Kansas City
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

I hosted a meeting here for 42 persons. Everything about this property exceeded our expectations. How do I know. No one complained to me about their rooms. No one complained about the property, the food served during the meeting, their check in experience, etc. Believe me, when you take a group anywhere you hear complaints. I did not. So that... More 

Helpful?
Thank cowboyshooter
Illinois
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago via mobile

I like Westin hotels generally. However, I didn't expect this one to have such large rooms! Bathroom area was huge with both a large shower and separate tub. Parking was a bit more than I hoped, but I think you could find another place nearby to park for only a few dollars.

Helpful?
Thank Ben G
San Francisco, California
Level Contributor
145 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

centrally located just in front of Cardinal's ballpark, facilities are very nice and the hotel is pretty spread out (to get to my room took 10 minutes...). Rooms are nice, just a little bit outdated... Good if you're planning to visit downtown St Louis.

Helpful?
Thank Angelo P
Dan M, Manager at Westin St. Louis, responded to this review

Dear Angelo P, Thank you for sharing your thoughts regarding your recent stay at Westin St. Louis. We were happy to read that you were pleased with the facilities and your guest room. Our property is unique, in that it is connected by a couple different historical downtown buildings. We certainly hope you will choose to stay with us in... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I arrived at 2:30am to discover they had oversold the hotel and were sending me to another one. No call. Not from the hotel who booked a huge conference and knew ahead of time they couldn't accommodate me. And, no call from Travelocity's reservation's dept that could have rescheduled my reservation to another date. (Like I requested the day that... More 

Helpful?
1 Thank WendyFromVegas
Dan M, Manager at Westin St. Louis, responded to this review

Dear WendyFromVegas, Thank you for taking the time to post a review of your experience at Westin St. Louis. I was very concerned to read your feedback – please accept my sincerest apologies about the unfortunate event of having to relocate you to another property. What you experienced is highly uncommon, and please allow me to assure you that your... More 

Birmingham, Alabama
Level Contributor
5 reviews
Reviewed 2 weeks ago

I was in St. Louis on a 5 day business trip and very disappointed with this Westin. My room service sat outside my door for 2 days, wasn't removed until a phone call was made. Garbage bags were piled in the hallways for long periods of time. Room service was horrible. Only would through your covers up on the bed...did... More 

Helpful?
Thank debbiehogue
Dan M, Manager at Westin St. Louis, responded to this review

Dear debbiehogue, Thank you for taking the time to share this review. First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your stay with us. What you describe here in not a reflection of the extensive processes and trainings we have in place. I am deeply disappointed that your stay was not one of... More 

Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

This hotel is very clean and four star. The self parking across the street was fine. I have no complaints. I considered several hotels. Keep in mind there is a charge for everything at nicer hotels..parking, breakfast, phone calls, etc. It just depends on what you want. I've never been disappointed at a Westin hotel. The valet guy was quite... More 

Helpful?
Thank Adrienne A
Seattle, WA
Level Contributor
240 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 3 weeks ago

Cubs Win! Baseball Season is over for the yea. The crowds around Busch Stadium are gone. I was surprised at how peaceful the area surrounding the Westin was. The hotel is easy to get to, just follow the signs to the Ball Park. Valet is $30, or park yourself at an nearby lot with a 24 hour attendant for only... More 

Helpful?
Thank ScottD58
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

The Westin St. Louis is a beautiful hotel but their hotel staff is AWFUL! I blocked a several rooms for my wedding which was very easy and a great experience. Working with Megan Powell, the Catering Manager/Wedding Specialist, was great. She was very prompt about returning emails/ phone calls and even gave me the Executive Suite at the rate of... More 

Helpful?
Thank flyjlm86
Dan M, Manager at Westin St. Louis, responded to this review

Dear flyjlm86, I wanted to reach out and thank you for taking the time to provide such candid feedback regarding your recent experience at Westin St. Louis. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you encountered with our staff. Please know that what you describe here is not the level of service expected of our... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: €102 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#5 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are large with multiple TV's and dining table”
 of 5 bubbles ScottD58, 9 Nov 2016 | Read review
“Top floor rooms are a bit better than other floors.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Parking is not free here but there is an inexspensive lot right across the street.”
 of 5 bubbles ByrdladiSTL, 1 Nov 2016 | Read review
“Try and get near the lobby to keep from being a maze to get to your room”
 of 5 bubbles Rick-Rozzi, 21 Oct 2016 | Read review
“Get price before arriving and ahead of time for best rate. The also give point increase if you do not have daily cleaning.”
 of 5 bubbles Jellybeandean, 25 Sep 2016 | Read review
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