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HoteLumiere

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461 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Chrisman
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2016 via mobile

The hotel was doing construction. However ,we did not plan on being awakened at 7:00 by pounding, sawing, and drilling noises. The staff had a complete "no care" attitude. We had an 8th gloor suite, and not only were we charged normal rates but a $10 room fee. Not satisfied!!

Helpful?
1 Thank Illinis
Potosi, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016

My and friends and I reserved a room two months prior to my best friend's bachelorette party. We paid in full an amount close to $400. We chose this hotel because it is right across from the landing, and of course the access to the casino. We also called two days before to make sure there weren't any problems with... More 

Helpful?
1 Thank baileyself
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, baileyself, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. There are rare occasions in which circumstance outside of our control result in a loss of rooms on a specific night (and this had nothing to do with "Beyoncé is in town"). On those rare... More 

Travellers are raving about these Saint Louis hotels

1 review
Reviewed 12 September 2016 via mobile

Stayed September 2nd and paid 173.00 for the nastiest room ever!!! Chips in counters, holes and stains in carpet and smell was disgusting!!! This room wasn't worth half the cost I paid!! I have stayed many nights in St. Louis and paid less in much better hotels!!! Don't stay here!!! You can get much better room for the money!!!!

Helpful?
Thank Carol A
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Carol A, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. Our renovations are underway and we are excited for the completion of this long overdue upgrade! Again, thank you for your feedback and we look forward to serving you again in the future! More 

1 review
Reviewed 11 September 2016

My girlfriends and I decided to book a hotel room here because of the location and how it was walking distance to a Beyonce concert. When we came to check in, we come to find out that our room was unavailable even though we had a reservation weeks ago and we received a conformation letter that our rooms were ready.... More 

Helpful?
Thank Connie W
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Connie W, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. There are rare occasions in which circumstance outside of our control result in a loss of rooms on a specific night. On those rare occasions, we do secure accommodations at another available hotel and... More 

Saint Louis, Missouri
1 review
Reviewed 11 September 2016

The level of unprofessionalism at this establishment is un-real. Booked almost two months in advance and paid. Were told upon check in that there were no rooms available. We had received an email day of that everything was good to go. So imagine our surprise when we were told we had no room! Their offer to drive us to a... More 

Helpful?
Thank mm2335
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, mm2335, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. There are rare occasions in which circumstance outside of our control result in a loss of rooms on a specific night. On those rare occasions, we do secure accommodations at another available hotel and we... More 

1 review
Reviewed 11 September 2016 via mobile

This was an extremely dirty dusty hotel with dope house carpet. Front decks clerks were polite and it looks okay when u walk in. When you get off that elevator that's where the nightmare began. I didnt see anthing worth the 274.00 that i was charged!!! . This place needs to be shut down till the renovations are done because... More 

Helpful?
Thank KCK913
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, KCK913, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. Our renovations are underway and we are excited for the completion of this long overdue upgrade! I'm not sure what "dope house carpet" is but all of our carpet is being replaced as part of... More 

Jefferson City, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016

I would like to start of by saying that the hotel is in the process of a much needed renovation, one entire side of the hotel has been closed off and is in the process of being fixed up. If when completed the rooms match the stunning lobby and indoor atrium then this hotel will be a wonderful place to... More 

Helpful?
Thank Lindsey T
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Lindsey T, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. Again, thank you for your feedback and we look forward to serving you again in the future! More 

Saint Louis, Missouri
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2016

Hotel Lumiere is undergoing a much needed renovation. I stayed there years ago and it is looking much better. Only downfall is they no longer offer breakfast :( That's why I took it down a rating. It's connected to the Lumiere Casino, you walk through your own skywalk, no need to go outside. Located in Laceledes landing, which is a... More 

Helpful?
Thank Katherine S
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Katherine S, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. I'm sorry to hear that you reduced our rating for no longer serving breakfast...it's been well over a year since we've had Room Service available in our hotel. Again, thank you for your feedback... More 

Level Contributor
5 reviews
Reviewed 26 August 2016 via mobile

Was awakened by JACKHAMMERS at 8 am!!!! NO WARNING WHEN BOOKED room 2 months before! Half of the hotel is under construction, no wonder they are so booked out on reservations. Absolutely no warning what so ever when I booked and construction had already begun! My son has room booked in September and he also had not been told of... More 

Helpful?
Thank Cindi l
Ferdinand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 via mobile

Our 2nd trip here and stayed 3 nights for the Cardinals game....Love how big the rooms are, the location, good rates (we booked early and saved), also love the shuttle to and from the ball park, the gentleman who works night shift was amazing, very friendly, kind, and professional. He is a huge asset to this hotel. Only cons is... More 

Helpful?
1 Thank Amy E
Eric H, General Manager at HoteLumiere, responded to this review

Thank you, Amy E, for taking the time to comment on our facility. We appreciate all feedback and please know that your comments have been heard. Again, thank you for your feedback and we look forward to serving you again in the future! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
HoteLumiere is a 294 all-suite hotel that is seconds from downtown Saint Louis and the famous Gateway Arch. The hotel is connected to the casino at Lumiere Place via sky bridge, features suites outfitted with two flat panel TVs, iPod® docking stations, refreshment centers and amenities from Wolfgang Puck and Gilchrest & Soames. In addition, all signature pillow-top mattresses are dressed with a plush Italian duvet and 100% Egyptian cotton sheets. ... more   less 

Additional Information about HoteLumiere

Address: 999 N 2nd St, Saint Louis, MO 63102-2571
Region: United States > Missouri > Saint Louis > Downtown
Price Range: €105 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HoteLumiere 4*
Number of rooms: 294
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Also Known As:
Hotelumiere Hotel Saint Louis
Lumiere Place Hotel
Hotel Style:
#4 Casino Hotel in Saint Louis
#4 Spa Hotel in Saint Louis
#14 Luxury Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from HoteLumiere staff and other travellers.
12 questions
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Questions? Get answers from HoteLumiere staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“think embassy suites stay above 4th floor”
 of 5 bubbles SemperFi1775, 22 Sep 2016 | Read review
“Stay on a higher floor if possible, the view at night is amazing!”
 of 5 bubbles tara41482, 14 Sep 2016 | Read review
“The swimming pool looked clean. The casino wasn't bad if you like to gamble. Any two star hotel would be better than this.”
 of 5 bubbles arigney65, 18 Jul 2016 | Read review
“Questionable if there are any good rooms!!!”
  • Outside our door in front of elevator (slaw, stains, odor!!)
  • Stain in front of sofa
  • Who knows what these stains are between beds.
 of 5 bubbles elainek305, 15 Jul 2016 | Read review
“Southern view over the river, of course.”
 of 5 bubbles Tallytraveler34, 14 Jul 2016 | Read review
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