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Americas Best Value Inn & Suites - St. Charles / St. Louis

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Americas Best Value Inn & Suites - St. Charles \/ St. Louis
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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Reviewed 1 week ago via mobile

We went for the weekend the ad said they had a heated indoor pool and a hot tub. They don't have a hot tub an the pool wasn't heated and was ice cold. The rooms was average but definitely needed some work to them. The pillows all had stains in them. We tried to ask the night worker about the...

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Helpful?
Thank Sharon D
Reviewed 2 weeks ago via mobile

We checked in Friday at 3pm on March 3rd. In town for the dance competition. Easy check in process, got our room key, drug all of our luggage up to the 3rd floor, room 310, just my 7 year old and I. Open the door to the room being trashed and not even touched by housekeeping. Drag our luggage back...

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Thank Sarah D
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I am very sorry about your stay not meeting your expectations and for the issues you had that caused your visit to be less than perfect. It was a very busy time at the hotel but I will be meeting with our staff to make sure that all of our rooms and amenities are clean as well as ready for...

Cape Girardeau, Missouri
Reviewed 4 weeks ago via mobile

My wife and I stayed at this location for a night. The check in process was nice and easy. The Livy was clean. The facility just needs an update or a fresh coat of paint. Just is aged. The rooms are decent size but the walls are thin. It did meet my overall expectation. Just thought being so close to...

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Thank likens2travel
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thank you for choosing Americas Best Value Inn & Suites in St. Charles for your recent stay. I'm happy to hear that overall you were happy with your stay. We are currently in the process of starting our renovations and would love to show you what we've done during your next visit to St. Charles. Sincerely, Hanna P Manager

Reviewed 10 February 2017 via mobile

Our school booked this hotel for us and I am impressed. The rooms were very reasonably priced with many things close by to visit and try. The room was very clean and bed was average. The bathroom was clean and shower was average. The best thing was the front desk. They went above and beyond to take care of us!...

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Thank Coachjwolf
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

It was great having you and your team staying as our guests, we would love to have you back again next time. I'm glad to hear that you liked our clean rooms, amazing staff, and friendly rates. We work hard to make everyone feel right at home and make sure that all of our guests have the best experience on...

Reviewed 17 January 2017 via mobile

So the place is a bit run down. The jacuzzi suite is not worth the extra $$ however Lisa made this place amazing. She printed off coupons for us to eat at, she brought in a cot for our kids at no charge and since we were leaving before breakfast she had breakfast made for us the night before and...

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Thank BuenasNoticiasd... .
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

We're really happy that you chose us for your visit to St. Charles and thank you for your feedback. We work hard to give each of our the best possible experience and make every one feel right at home every time they walk through the doors. Lisa is a great member of our team and she always goes out of...

Hillsboro, Ohio
Reviewed 4 January 2017

Staff very friendly Clean rooms Great breakfast Lisa R helped us have a family Christmas get together in breakfast area and whole family enjoyed it We truly enjoyed our stay and will definitely go back Thank you Lisa R Oh also my daughter enjoyed the nice clean pool Beds very comfortable

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Thank moppa2017
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I'm happy to hear how much you liked your stay with us and I'm glad that Lisa was able to help you during your visit. We have a great team and we strive to give everyone a great experience in the heart of St. Charles. Thanks for your recommendation & we hope to see you again soon. Happy New year!...

Reviewed 4 December 2016

We really enjoyed our stay. The room was big and comfortable. Staff, Lisa R. was fantastic, she made sure we had everything needed for a fabulous weekend. Great location! Close to all activities, food and being in downtown St.Charles, taxi cab price reasonable. We did walk and shop in the strip hotel is located. We will recommend to family and...

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Thank Rebe R
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

It was a pleasure having you as our guests and we're thrilled to hear how much you enjoyed our great location, helpful staff, tasty breakfast, and clean comfortable rooms. I'm glad you enjoyed your visit to St. Charles and we hope to see you again soon. Thanks for the amazing recommendation. Sincerely, Hanna P Manager

Reviewed 18 November 2016 via mobile

Someone came into our room while we were gone. The entire second floor smells of marijuana the staff was rude and not helpful. Worst hotel stay in a very long time. I will not be back or recommend anyone staying here with children. There are also people in front of the hotel rapping and cursing

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Thank jakers16
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, I sincerely apologize for the issues that you experienced during your stay. I have met with our staff to address each of your concerns. I am giving our staff additional training to make sure that we are always friendly and helpful. We have added additional checks to make sure that the property is always quiet and welcoming. We...

Reviewed 22 October 2016 via mobile

What a nice place to stay. clean room nice free breakfast. I was so happy. My stay was wonderful nice staff and very helpful ( Emma) The pool was very warm and good network connection. Nice TV channels I will be back again.

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Thank Gifto17
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thank you so much for taking the time out of your busy schedule to provide us positive feedback on your recent stay at the Americas Best Value Inn & Suites in St. Charles. We love for you to come back and see us again in your future travels. Sincerely, Hanna P Manager

Reviewed 7 October 2016

My fiance & I visited the St. Louis area on our honeymoon. The hotel was in a great location, far enough from the crime area but still close enough to the attractions we were doing. We checked in around 3pm, checked the bed (I do this at every hotel I stay at) I saw no signs of bugs on the...

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5Thank Billy & D
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, I am so sorry that we were not able to resolve the matter to your liking. We pride ourselves on providing the best customer service, clean rooms, and affordable accommodations in St. Charles. The property is being renovated currently and we would love for you to give us another chance when you return to the area. Please call...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
3 story interior corridor with elevator. FREE parking and guest breakfast. Renovated 2010. All spaces sprinkled. HSIA and Business Center. Indoor heated pool. Guest Laundry and Fitness Center. Pet friendly (charge). Next to Bass Pro Shop in the Mark Twain Mall, I-70 exits 229 and 229B. Next to Texas Road House Restaurant. Gas and diesel nearby. Restaurants nearby. 20 minutes from downtown St. Louis. Near Ameristar Casino. 30 miles from Six Flags/St. Louis. Renovated 2010. Near St. Charles Historic District. Near the Verizon Amphitheatre and the St. Charles Family Arena. FEMA = MO 0594. ... more   less 

Additional Information about Americas Best Value Inn & Suites - St. Charles / St. Louis

Address: 1310 Bass Pro Drive, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Price Range: €83 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americas Best Value Inn & Suites - St. Charles / St. Louis 2.5*
Number of rooms: 64
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Also Known As:
Americas Best Value Inn And Suites - St. Charles / St. Louis
Americas Best Value Inn & Suites - St. Charles / St. Louis Hotel Saint Charles
Best Western Saint Charles
Saint Charles Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites - St. Charles / St. Louis staff and other travellers.
1 question
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Phoenix, Arizona
over a year ago

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Questions? Get answers from Americas Best Value Inn & Suites - St. Charles / St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use this hotel. Not a good value for your money.”
 of 5 bubbles 835dono, 24 Jul 2016 | Read review
“Rooms with good lighting mean hotel has nothing to hide!!!Beware of Dim lighting!!!”
 of 5 bubbles yolady2016, 5 Jul 2016 | Read review
“It's an economical choice.”
 of 5 bubbles G9025LGdonalds, 30 Jun 2016 | Read review
“2nf floor smells so strongly of smoke that I almost couldn't breathe. My room was on first floor, and was fine.”
 of 5 bubbles lauraF8021LM, 11 Feb 2016 | Read review
“rooms on the upper levels have better views”
 of 5 bubbles ask527, 17 Jan 2016 | Read review
5 of 5