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    Best Western Plus The Charles Hotel

    1425 S 5th St, Saint Charles, MO 63301-2435
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    8/10/2017 9/10/2017
    US$126
    US$128
    US$128
    Traveller (21)
    Room & Suite (17)
    Dining (7)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor6%
    • Terrible1%
    Travellers talk about
    “front desk” (71 reviews)
    “bass” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus The Charles Hotel
    Special Offer: SAVE 10% in St. Charles!
    Hotel deals
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    Country Inn & Suites By Carlson, St. Charles
    983 reviews
    #1 of 21 hotels in Saint Charles
     
    Embassy Suites by Hilton St. Louis St. Charles
    1,232 reviews
    #2 of 21 hotels in Saint Charles
     
    Ameristar Casino Resort Spa St. Charles
    651 reviews
    #6 of 21 hotels in Saint Charles
     
    Comfort Suites
    177 reviews
    #7 of 21 hotels in Saint Charles
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (602)
    There are newer reviews for Best Western Plus The Charles Hotel
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    21 - 25 of 598 reviews

    Reviewed 12 August 2017

    This was a good stay, nice large room, included a small refrigerator. The elevators are small and there is often a wait, and the luggage carts barely fit in. Breakfast was good, but some attention to detail was missing, the orange juice machine wasn't working....More

    Thank solerpowered
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 14 August 2017

    Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate...More

    Reviewed 9 August 2017

    After price line screwing us on the Red Roof we left Red Roof because of bugs and unclean rooms. Price line not refunding our money after the Red Roof refunded them. We on our own went to the Best Western St. Charles Elshaun was great...More

    Review collected in partnership with Best Western
    Thank 173nicholask
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 10 August 2017

    Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

    Reviewed 8 August 2017

    Friendly and sharp staff. Nice clean room with good internet and TV. Also, the complimentary breakfast made a good start to our day. Good experience. We would stay there again. We were impressed with the young man who checked us in. Good attitude and good...More

    Review collected in partnership with Best Western
    Thank deancO8484MC
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 9 August 2017

    Hi Dean - Thank you for taking the time to share your experience with us. We're pleased to know that our staff was able to make your experience even more special. Thank you again for your visit and your review, and we look forward to...More

    Reviewed 7 August 2017

    Very professional and clean. Room was cool even on 100' F day. Food was fresh and pool was salt water. I swam here for years... We love this place and it will bring us back. Elevators need updated for they are very well used.More

    Review collected in partnership with Best Western
    Thank H9HQjoet
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 8 August 2017

    Hi Valued Guest- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley...More

    Reviewed 5 August 2017 via mobile

    My daughter and I stayed here one night after completing the Katy Trail on bicycles. When we first walked in there were some construction tools that were being taken somewhere. They made it a bit difficult to get an accurate impression of the lobby area....More

    Thank Michael M
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 8 August 2017

    Hi Michael- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez...More

    Country Inn & Suites By Carlson, St. Charles
    983 reviews
    #1 of 21 hotels in Saint Charles
     
    Embassy Suites by Hilton St. Louis St. Charles
    1,232 reviews
    #2 of 21 hotels in Saint Charles
     
    Ameristar Casino Resort Spa St. Charles
    651 reviews
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    Comfort Suites
    177 reviews
    #7 of 21 hotels in Saint Charles
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$100 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Saint Charles
    • #4 Family Hotel in Saint Charles
    • #5 Romantic Hotel in Saint Charles
    • #9 Business Hotel in Saint Charles
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Best Western Plus The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Charles
    • Also Known As
    • Quality Inn Saint Charles ,
    • Saint Charles Quality Inn
    Add Photo Photos
    Traveller (21)
    Room & Suite (17)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (22)
    Bathroom (2)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Chris J
    2 February 2017|
    Answer
    Response from Greeley R | Property representative |
    Hi Chris - We are able to accommodate semi-truck parking. We look forward to your arrival. Thank You
    1
    Vote
    Linda Z
    10 January 2017|
    AnswerShow all 3 answers
    Response from Greeley R | Property representative |
    Good Afternoon, I would recommend reaching out to our reservations department by calling 1-855-811-1451 or our direct property number which is 636-946-6936. We would be glad to assist you with checking availability for... More
    0
    Votes
    Randall H
    23 August 2016|
    AnswerShow all 6 answers
    Response from Greeley R | Property representative |
    Hi Randall - Sorry for the delay. Storing your bikes would be no problem at all. If for some reason you have an issue taking them up the elevators we can possibly come up with an alternate solution. Thank You - Greeley... More
    1
    Vote
    Room Tips
    "Ask if they've had the elevators repaired."
    Read review
    "away from ice machines"
    Read review
    "The eighth floor suites are wonderful"
    Read review
    "Away from highway is quieter."
    Read review
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