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Best Western Plus The Charles Hotel

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Traveller (22)
Room & Suite (31)
Dining (10)
Ratings and reviews
Certificate of Excellence
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(84 reviews)
“texas roadhouse”(21 reviews)
“bass”(21 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the Streets of St. Charles, the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles...
Offers from Best Western Plus The Charles Hotel
Special Offer: SAVE 10% in St. Charles!
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Location and contact
1425 S 5th St, Saint Charles, MO 63301-2435
Hotel website
11.2 km to Lambert-St. Louis Intl Airport
20 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (685)
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Show reviews that mention
All reviewsfront desktexas roadhousebassroom was cleanwithin walking distancestay there againvery nice hotelindoor pooleasy accessstaff was friendlyhot breakfastwafflesa great place to staybusiness tripst louisbiscuits and gravyfree breakfast
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21 - 25 of 681 reviews
Reviewed 29 April 2018 via mobile

Lovely Hotel, good size rooms, good breakfast, but a little far out for convenient trip into Saint Louis. There is a pool and a good restaurant close by. As a stop over it serves very well. Free coffee and popcorn little extras added to make...More

1  Thank CraterCornwall
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 30 April 2018

Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

Reviewed 29 April 2018 via mobile

El Chan was professional from jump. Answering the phone "How may I exceed your expectations?" was a precursor to a wonderful stay. I was there to conduct a seminar and I hope that we continue to use this hotel.More

Thank spachick
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 1 May 2018

Dear Valued Guest, Thank you for providing such detailed feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and...More

Reviewed 28 April 2018

I had been moving around different hotels in the St. Louis area the past few years, not finding any one that was outstanding. I stumbled across this one my latest trip, the last night, and will definitely return. The property is not a standard hotel....More

Review collected in partnership with Best Western
Thank Susan G
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 30 April 2018

Hi Susan, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We hope...More

Reviewed 27 April 2018

A great place, clean and updated. Good value and a safe environment. James at the front desk was great and Jim in reservations couldn't have been better. A great stay once again and we will be back again when we are traveling through this area!More

Review collected in partnership with Best Western
Thank W3572YNlisas
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 30 April 2018

Dear Valued Guest, Thank you for providing such detailed feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and...More

Reviewed 23 April 2018

The first room we checked into was either occupied by someone or it was not cleaned. We got our keys went up with all of our stuff, opened the door the bed was slept in and the tv and lights were on. I don’t know...More

Review collected in partnership with Best Western
Thank Tara L
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 24 April 2018

Dear Tara, Thank you for sharing your feedback regarding your recent stay. Please accept my sincere apology for the issues you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate you...More

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About
Description
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the Streets of St. Charles, the First Missouri ...More State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Hollywood Casino Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Bar/Lounge
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (31)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
SamanthaVoltmer
13 July 2018|
AnswerShow all 2 answers
Response from SK24theroad | Reviewed this property |
When we were there in May, we are pretty sure that the casino had a free shuttle. We walked so we are not sure of the times it runs. We also think there is a shuttle that runs to the downtown as well.
0
Votes
monetta9500
21 June 2018|
AnswerShow all 8 answers
Response from SK24theroad | Reviewed this property |
We stayed at several hotels on our recent trip so it is hard to remember which have what. We are pretty sure we had a refrigerator here.
1
Vote
franhball