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Best Western Plus The Charles Hotel

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Traveller (24)
Room & Suite (22)
Dining (8)
Overview
  • Excellent48%
  • Very good33%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(82 reviews)
“texas roadhouse”(20 reviews)
“bass”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus The Charles Hotel
Offers & Announcements: SAVE 10% in St. Charles!
Hotel deals
Offers from Best Western Plus The Charles Hotel
Offers & Announcements: SAVE 10% in St. Charles!
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (693)
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688 results
Traveller rating
321
226
83
41
17
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Time of year
LanguageEnglish
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321
226
83
41
17
Show reviews that mention
All reviewsfront desktexas roadhousebassroom was cleanwithin walking distancevery nice hotelwould stay againindoor pooleasy accesshot breakfastbusiness tripstaff was friendlya great place to staywafflesst louisfree breakfastbiscuits and gravy
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1 - 5 of 688 reviews
Reviewed today

This is a super located hotel just off i-70 putting you less than 30 minutes to downtown st. louis and less than 5 minutes to downtown st. charles. The staff was friendly and having breakfast available first thing was a bonus and time saver. (Love...More

Review collected in partnership with Best Western
Thank Elaine B
Hotel's Favourite
Reviewed 4 weeks ago via mobile

This hotel is clean and very affordable, a large variety of items to eat for breakfast ....but the staff....the staff is amazing!! Especially James at the front desk. I’ve never have anyone at the front desk of a hotel be as friendly or accommodating as...More

Thank Gina B
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 4 weeks ago

Hi Gina, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us. We are glad to hear the staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership....More

Reviewed 6 days ago

Stayed here while we were traveling through. The hotel is fairly close to the highway so it is convenient to get to. The room was everything that we needed. Check-in was smooth and easy. Staff was very friendly and our overnight stay was comfortable.More

Thank frojoe23
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 4 days ago

Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

Reviewed 1 week ago

Nice place, Great staff. Only bad is the bathtub and sink drained very slowly and the refrigerator froze all of our drinks. I have stayed here many times in the past with my job. Would gladly stay again.More

Review collected in partnership with Best Western
Thank rrcx4
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 6 days ago

Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

Reviewed 3 weeks ago

We were on the 8th floor Rm 807, the peephole is literally a hole in the door. Thank God that we had a suite or you could look right in and see us sleeping. The chair had a HUGE stain on the cushion the pillow...More

3  Thank Susan R
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 3 weeks ago

Dear Susan - Thank you for sharing your review regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$97 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (22)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
SamanthaVoltmer
13 July 2018|
AnswerShow all 2 answers
Response from SK24theroad | Reviewed this property |
When we were there in May, we are pretty sure that the casino had a free shuttle. We walked so we are not sure of the times it runs. We also think there is a shuttle that runs to the downtown as well.
0
Votes
monetta9500
21 June 2018|
AnswerShow all 8 answers
Response from SK24theroad | Reviewed this property |
We stayed at several hotels on our recent trip so it is hard to remember which have what. We are pretty sure we had a refrigerator here.
1
Vote
franhball
6 June 2018|
AnswerShow all 2 answers
Response from SK24theroad | Reviewed this property |
Although we do not have pets, the hotel is pet friendly with a limit on number of dogs and poundage (80 pounds), I think. Really good hotel in a convenient location.
1
Vote
Room Tips
"Don't go there"
Read review
"Nice, large accessibility rooms"
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"Just do NOT stay here!"
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"Stay once and you will see what an amazing hotel for the cost."
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