We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus The Charles Hotel

Booking.comUS$137*
View Deal
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western Plus The Charles Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

545 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 541: English reviews
Start your review of Best Western Plus The Charles Hotel
 Click to rate
Baltimore, Maryland
Reviewed yesterday NEW

We had a lovely stay at the Best Western Plus in Saint Charles. The hotel reception area was very pleasant with a seating area and free coffee and tea. The front desk person was very pleasant and helpful. We had a big comfortable room. The hotel looks like it had been recently renovated and was beautiful. The location was convenient...

 Report
Helpful?
Thank BaltoROberta
Piedmont, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 28 March 2017

Typical expectations of Best Western Plus were met or exceeded during our stay. We were allowed an early check-in (noon) and late check-out (noon) which was very helpful considering the times we bowled on Saturday & Sunday in the MO State Women's Bowling Tournament. We were hoping for a hot tub, but the heated pool sufficed on Saturday night for...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Janet K
About Hotel's Favourite Review
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Janet, Thank you for your review about our property. Your feedback is important to us. I am glad you enjoyed your recent stay. We appreciate your comments about our accommodations. Please keep us in mind for your next getaway when visiting St. Charles, Mo. Sincerely, Greeley Rodriguez General Manager

Reviewed yesterday NEW

After a long ten hours in the car, it was a wonderful stay at this hotel. The staff was knowledgeable and were able to answer our question about what to do and where to eat. All of their suggestions were right on. I would highly recommend this hotel to anyone who comes to St. Charles.

Review collected in partnership with Best Western
 Report
Helpful?
Thank patriciagS72EO
Mesquite, Texas
Reviewed yesterday NEW

The hotel was only 7 miles from Lambert International, two miles from my son's family home, less than a half mile from 5 star resturants amd only 8 miles from my granddaughters high school graduation program.

Review collected in partnership with Best Western
 Report
Helpful?
Thank fcrockettj
West Bend, Wisconsin
Reviewed 3 days ago NEW

The rooms were cold, dark and dingy. Toilet didn't work properly. I only stayed one night but would not consider staying there again. If it was recently renovated I must have gotten an unfinished room.

 Report
Helpful?
Thank Joan D
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hello Joan, and thank you for your review. We're sorry to see your experience was not perfect, and we are following up with all the necessary departments to ensure a better guest experience in the future. Thank you again for your time and for visiting us. We value our guests' feedback and hope to turn your next visit into a...

TALLAHASSEE, United States
Reviewed 3 days ago NEW

Paid around $100 for a room in the middle of the week. the room was clean, comfortable and cost effective. It was a little farther from STL Airport than we thought , but they do have a shuttle. Just call ahead for a airport shuttle reservation, it is by appointment only.

Review collected in partnership with Best Western
 Report
Helpful?
Thank F4100HHdavidl
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Valued Guest- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Reviewed 5 days ago NEWvia mobile

I was in town for business and like a hotel that is convenient to the city and highways, but also safe and not in the middle of the city. This was a good spot. Plenty of restaurants and retail nearby. Breakfast was good. The pool looked nice but I didn't swim. Room wasn't quite BW Plus but the price was...

 Report
Helpful?
1Thank Dustin_Robinett
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Dustin- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Saint Louis, Missouri
Reviewed 1 week ago

I have stayed at this location several times. The location is great with lots of restaurant just walking distance from the property. The pool is heated and the breakfast though small is enough to hold you over until lunch. I would recommend this hotel.

Review collected in partnership with Best Western
 Report
Helpful?
Thank CHRISTIAN S
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Christian- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Delta Junction
Reviewed 1 week ago

The staff were great and rooms were great as well. The staff were very friendly and very helpful. Went out of their way to make our stay relaxing and peaceful. There is a Denny's restaurant on the same property and it has a very good gluten free menu.

 Report
Helpful?
Thank Ernie W
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Ernie - Thank you for taking the time to share your experience with us. We're pleased to know that our staff was able to make your experience even more special. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Reviewed 1 week ago

Great staff and very helpful too! I'm glad I chose Best Western, I've found that they will go out of the way to try to make the customer happy, which is good considering the customer is paying a bunch to be here!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 141katrinay
Greeley R, General Manager at Best Western Plus The Charles Hotel, responded to this review

Hi Valued Guest - Thank you for taking the time to share your experience with us. We're pleased to know that our staff was able to make your experience even more special. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (21)
Viewed
Dining (3)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (8)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Saint Charles hotels
0.7 km away
Country Inn & Suites By Carlson, St. Charles
0.3 km away
Comfort Suites
Comfort Suites
#6 of 19 in Saint Charles
168 reviews
0.7 km away
Embassy Suites by Hilton St. Louis St. Charles
Show Prices
Show Prices
Show Prices
6.0 km away
Hampton Inn St. Louis/St. Charles
5.6 km away
Holiday Inn Express Hotel St Charles
0.4 km away
Fairfield Inn & Suites St. Louis St. Charles
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Verizon Wireless Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. ... more   less 

Additional Information about Best Western Plus The Charles Hotel

Address: 1425 S 5th St, Saint Charles, MO 63301-2435 (Formerly Quality Inn & Suites)
Region: United States > Missouri > Saint Charles
Price Range: €87 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus The Charles Hotel 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Priceline, Hotels.com, Best Western, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn
Hotel Style:
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#8 Business Hotel in Saint Charles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus The Charles Hotel staff and other travellers.
5 questions
Ask a question
3 months ago

See all questions (5)

Questions? Get answers from Best Western Plus The Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from highway is quieter.”
I2197LSamandac, 24 Dec 2016 | Read review
“8th floor is where all suites are located. Quiet floor.”
fire_dad4, 20 Dec 2016 | Read review
“I see they had a electric car charging station. Pool looked nice.”
JulieE958, 12 Dec 2016 | Read review
“Call directly for specials, reduced room rate, use of AAA/AARP, etc.”
CocoHawk, 28 Nov 2016 | Read review
“Our room was quiet despite being near the highway.”
Karen-Don, 25 Oct 2016 | Read review
5 of 5
Booking.com
US$137* /night
View Deal
HotelQuicklyUS$164
TravelocityUS$139
Orbitz.comUS$139
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates