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BEST WESTERN PLUS The Charles Hotel

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BEST WESTERN PLUS The Charles Hotel
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510 Reviews from our TripAdvisor Community

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Showing 506: English reviews
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Reviewed yesterday NEW

My daughter and I had my two small grandchildren (ages 2 and 4) for a 2 day stay. The queen suite offered 2 bathrooms and LOTS of space for the little ones to play, and a separate room for them to turn in early. The pool was warm, and they loved it.

Review collected in partnership with Best Western
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Helpful?
Thank Z4712CXpatriciah
Thompsonville, United States
Reviewed 5 days ago NEWvia mobile

We enjoyed our stay here. It is close to Bass pro shops and Gordmans, two of our favorite places to shop. You can walk to Texas Roadhouse or the adjoining Denny's. It is a short drive to St. Charles historic district. They have nice, comfy rooms, too. We did not try the free breakfast. We would stay there again.

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Helpful?
Thank Roxanne P
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hello Roxanne- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Chatham, Illinois
Reviewed 1 week ago

A spur of the moment get away, and it was PERFECT! The staff were all very pleasant and the Hotel was clean and welcoming. The room was very well decorated and had all of the emenities that were needed

Review collected in partnership with Best Western
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Helpful?
Thank dawnalm2017
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Valued Guest, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you again for sharing your experience with us, and we look forward to hosting you again in...

Ann Arbor, Michigan
Reviewed 3 weeks ago

This Best Western was a fairly comfortable one, as most are....I still don't like their 11 AM checkout (even Motel 6 has a noon checkout) & the 9 AM breakfast bar cutoff is too early for some of us.......the parking lot is also too small for amount of rooms/guests they have....had to park far from any door....

Review collected in partnership with Best Western
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Helpful?
Thank csmurphy55
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hello Valued Guest, and thank you for your review. We're sorry to see your experience was not perfect, and we are following up with all the necessary departments to ensure a better guest experience in the future. Thank you again for your time and for visiting us. We value our guests' feedback and hope to turn your next visit into...

Florissant, Missouri
Reviewed 4 weeks ago

Staff was very friendly and the Jacuzzi suite was awesome! I will definitely be back. The location is awesome as well. There are so many restaurants near by and the Ameristar Casino is right down the street.

Review collected in partnership with Best Western
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Helpful?
Thank 989lutichah
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Valued Guest, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you again for sharing your experience with us, and we look forward to hosting you again in...

West Point, ia
Reviewed 4 weeks ago

Very comfortable beds. Love that pets are allowed! Visit very frequently for family. Great breakfast and very friendly employees! Clean, attractive and quiet. Close to shopping and interstate. Want to utilize the pool and exercise room when time.

Review collected in partnership with Best Western
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Helpful?
Thank judithbN2159EX
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Judith, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you again for sharing your experience with us, and we look forward to hosting you again in the...

Tovey, Illinois
Reviewed 9 January 2017

Very affordable and great service staff was very helpful and the room was average but nice. The pool area was clean and well maintained as we had young children swimming was important! The location was very close to everything!

Review collected in partnership with Best Western
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Helpful?
Thank Timothy W
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hello Timothy- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Columbia, United States
Reviewed 4 January 2017

Good size comfortable rooms, close enough to the airport for traveling. I stayed in a suite with two seperate rooms for less that $100 great value. I enjoy Best Western Hotel chains when they are located near my destinations

Review collected in partnership with Best Western
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Helpful?
Thank jamesdV3048PT
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi James, Thank you for your review about our property. Your feedback is important to us. I am glad you enjoyed your recent stay. We appreciate your comments about our accommodations. Please keep us in mind for your next getaway when visiting St. Charles, Mo. Sincerely, Greeley Rodriguez General Manager

Wildwood, Missouri
Reviewed 2 January 2017

I stay here quite frequently, the hotel itself is very clean and provides all the amenities you will ever really need. What really sets it apart from other hotels in the price range is how fantastic the staff is. I have dealt with numerous front desk workers over the course of my stays here and every single one of them...

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Helpful?
Thank clh227
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Valued Guest, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you again for sharing your experience with us, and we look forward to hosting you again in...

Tifton, Georgia
Reviewed 1 January 2017

Clean, superior service, great breakfast, beautiful rooms, amazing incidentals such as soap and shampoos, very comfortable bed, cucumber water and fruit in the lobby was wonderful, very quiet and well decorated.

Review collected in partnership with Best Western
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Helpful?
Thank dawncO5189CC
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Dawn, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you again for sharing your experience with us, and we look forward to hosting you again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Verizon Wireless Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. ... more   less 

Additional Information about BEST WESTERN PLUS The Charles Hotel

Address: 1425 S 5th St, Saint Charles, MO 63301-2435 (Formerly Quality Inn & Suites)
Region: United States > Missouri > Saint Charles
Price Range: €91 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Charles Hotel 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn
Hotel Style:
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#8 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Charles Hotel staff and other travellers.
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22 days ago

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Questions? Get answers from BEST WESTERN PLUS The Charles Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from highway is quieter.”
 of 5 bubbles I2197LSamandac, 24 Dec 2016 | Read review
“8th floor is where all suites are located. Quiet floor.”
 of 5 bubbles fire_dad4, 20 Dec 2016 | Read review
“I see they had a electric car charging station. Pool looked nice.”
 of 5 bubbles JulieE958, 12 Dec 2016 | Read review
“Call directly for specials, reduced room rate, use of AAA/AARP, etc.”
 of 5 bubbles CocoHawk, 28 Nov 2016 | Read review
“Our room was quiet despite being near the highway.”
 of 5 bubbles Karen-Don, 25 Oct 2016 | Read review
5 of 5