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Comfort Suites St.Charles - St.Louis

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Traveller (15)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent41%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(23 reviews)
“waffles”(13 reviews)
“jacuzzi tub”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
There are newer reviews for Comfort Suites St.Charles - St.Louis
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11 - 15 of 179 reviews
Reviewed 19 June 2017

I am a frequent Comfort Suites traveIer. I review with emphasis on certain things; staff, breakfast, bed comfort, cleanliness, amenities offered. Overall, I give this hotel a 5/5. The staff was very good. The breakfast was very good, the best we had at any comfort...More

1  Thank davistriodts
Response from Vickie B, General Manager at Comfort Suites St.Charles - St.LouisResponded 23 June 2017

Thank you for taking the time to comment on Trip Advisor. We truly appreciate your feedback. So glad you enjoyed your stay and our friendly staff. We will pass this along to them all. We look forward to your next stay with us. Have a...More

Reviewed 1 June 2017

Upon check in we discovered BOTH queen beds were full of hair. Not one or a few hairs, rather FULL of hair on the sheets, as well as a few unknown substances on the sheets and pillow. The bathroom was dirty, especially around the toilet....More

1  Thank wb191
Response from Vickie B, General Manager at Comfort Suites St.Charles - St.LouisResponded 4 June 2017

We are so sorry for all of your inconveniences during your stay with us. We do appreciate the feedback to pass along to our staff. We do hope you will give us another try when you are in town again. Have a great day.

Reviewed 30 May 2017 via mobile

We came on the last day of a holiday weekend. Hardly any body there. The entrance was tricky to find using the GPS, but the room and hotel were spotless. The attendant was nice and professional. The beds were nice, a tad on the firm...More

1  Thank Jeff B
Reviewed 2 May 2017

It looks like they've remodeled this property - modern accents covering an older building. I liked the room layout and it seemed very clean. The older HVAC system under the window lacks and shows it's age. I was switching between AC/Heat, and on the heat...More

1  Thank BPub1
Reviewed 15 April 2017

The rooms and public spaces are freshly painted and remodeled, beds and pillows are really nice but the elevator doors were spray-painted, not neatly rolled or brushed, the gigantic tub had sloppy caulk around the edge and the bathroom floor tile was clearly NOT newly...More

1  Thank CincyDavid
Response from Vickie B, General Manager at Comfort Suites St.Charles - St.LouisResponded 17 April 2017

Thank you for taking the time to fill out a comment on Trip Advisor. We appreciate the feedback. We did just complete at the end of 2016 a full renovation throughout the hotel. Everything except for the flooring in the guest bathrooms are new. We...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$97 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$97 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (15)
Room & Suite (23)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"pretty Quiet place to stay"
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"Avoid staying"
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"Rooms on the front are noisy from the highway traffic."
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"Once you get there, I think you'll be satisfied."
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