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I am a frequent Comfort Suites traveIer. I review with emphasis on certain things; staff, breakfast, bed comfort, cleanliness, amenities offered. Overall, I give this hotel a 5/5. The staff was very good. The breakfast was very good, the best we had at any comfort...More
Upon check in we discovered BOTH queen beds were full of hair. Not one or a few hairs, rather FULL of hair on the sheets, as well as a few unknown substances on the sheets and pillow. The bathroom was dirty, especially around the toilet....More
Response from Vickie B, General Manager at Comfort SuitesResponded 2 weeks ago
We are so sorry for all of your inconveniences during your stay with us. We do appreciate the feedback to pass along to our staff. We do hope you will give us another try when you are in town again. Have a great day.
We came on the last day of a holiday weekend. Hardly any body there. The entrance was tricky to find using the GPS, but the room and hotel were spotless.
The attendant was nice and professional. The beds were nice, a tad on the firm...More
It looks like they've remodeled this property - modern accents covering an older building. I liked the room layout and it seemed very clean. The older HVAC system under the window lacks and shows it's age. I was switching between AC/Heat, and on the heat...More
The rooms and public spaces are freshly painted and remodeled, beds and pillows are really nice but the elevator doors were spray-painted, not neatly rolled or brushed, the gigantic tub had sloppy caulk around the edge and the bathroom floor tile was clearly NOT newly...More
Response from Vickie B, General Manager at Comfort SuitesResponded 17 April 2017
Thank you for taking the time to fill out a comment on Trip Advisor. We appreciate the feedback. We did just complete at the end of 2016 a full renovation throughout the hotel. Everything except for the flooring in the guest bathrooms are new. We...More
US$117 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in Saint Charles
#6 Family Hotel in Saint Charles
Non-Smoking Rooms ,
Number of rooms
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