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Sleep Inn

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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Richmond, Kentucky
Reviewed 19 May 2015

The hotel is in the process of remodeling which has apparently been going on for awhile. Our room was on the 3rd floor where carpeting was being replaced and painting was going on in the hallway. I am highly sensitive to certain smells, including paint. After being told they were putting us on a floor that was being remodeled, my...

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Helpful?
Thank kyred100
manish P, Manager at Sleep Inn, responded to this review

Thank you for taking a time to let us know about your stay with us. As you mentioned we are in middle of renovation and trying to work as fast as we can to finish it and keep all the renovation in the one side. I hope you give us another chance when we are done with the renovation.

Hallsville
Reviewed 22 March 2015

As you drive up to the hotel, you can tell right off that this property is not well maintained. True, they are supposedly undergoing renovations, but still the road going in is junk, the look of the property is dirty, and there is really nothing inviting. The front desk person was not overly enthusiastic to see us. The lobby was...

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Helpful?
Thank Outdamntank
manish P, Manager at Sleep Inn, responded to this review

Sorry to hear that your stay was not up to your expectation. We are working on improving our hotel for our guest. Sorry for the problem.

Reviewed 9 March 2015 via mobile

It was almost midnight so we pulled over to see what kind of deal we could get. The staff would not even come down to the front desk! I had to pick up a phone and talk to someone I could not even see, who was somewhat short with me. The lobby was a mess, I walked to look down...

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Helpful?
Thank malcoms2015
manish P, Manager at Sleep Inn, responded to this review

As you saw we are under renovation, so pardon our mess, but we are working to make our hotel more inviting and more comfortable for our guest.. Hope to see you again once we are done renovating the place.

Allen, Michigan
Reviewed 15 February 2015

The hotel looked to be starting a renovation when I stayed there, but wasn't not disruptive for my stay. I enjoyed the cookies that were out when we came in. The rooms were comfortable for what time we were in the room. The breakfast room was fairly crowded both days of our stay and the hotel seemed to be having...

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Helpful?
Thank Ken_T_allenite
manish P, Manager at Sleep Inn, responded to this review

Thank you for letting us know about your stay with us. As you mentioned we are under renovation and trying to make our hotel better.

Reviewed 24 January 2015

I stayed 2 nights and after checking out I sat in the lobby to watch the second half of a football game. I was told by the staff that I was loitering and had to leave. They were very rude and used vulgar language. They should study the definition of hospitality.

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Helpful?
Thank Bhowell62
manish P, Manager at Sleep Inn, responded to this review

Thank you for taking a time to let us know about your stay. I am sorry to hear that my front desk person told you to leave from lobby. I will make sure and talk to that person and take necessary action to make sure it does not happen again. Once again I want to apologies about your unpleasant stay....

Cape Girardeau, Missouri
Reviewed 7 January 2015

Stayed the night before Christmas 2014 at this hotel. The Hotel is under renovation. There was something on my blanket that looks like semen spots. It was also on my chair! No lights in bathroom as well. Will never stay here again! Steve B, Manhattan KS

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Thank sbrazil78
manish P, Manager at Sleep Inn, responded to this review

Thank you for taking time to let us know about your stay. I am sorry to hear that your stay was not what you have expected. I want to make sure we are working to make our hotel better for everyone. We are under renovation to make it new. Please give us another chance once we are done renovating our...

Reviewed 17 November 2014 via mobile

This hotel needs a cleaning from top to bottom no this hotel needs renovated completely our company wants us to stay at Choice Hotels the brand Choice Hotels this is definitely not a choice hotel at least not a choice of mine

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Helpful?
Thank Tommy H
manish P, Manager at Sleep Inn, responded to this review

Thank you for taking a time to let us know about your stay. I am sorry to hear that your stay with us was not pleasant. As you may have seen that we are getting ready to do major renovation of the hotel, We will be changing carpet, new furniture and everything else to go with it. We should be...

Mountain Home, Arkansas
Reviewed 16 November 2014

It' s behind a strip mall for one. Hotel was empty. Front desk gal was short with a guest when asking for direction. Room ok. Pillow cases were gray & towels were fray. No coffee at breakfast. Nothing but biscuit & gray. Check out was ok. But they charged me twice for a one night stay. Called the hotel to...

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Helpful?
Thank Kathy B
manish P, Manager at Sleep Inn, responded to this review

Thank you for you response, First of all I want to let you know that you are only charged for one night. I have refunded the second night. You had 3 different reservations that were made by you and you cancelled one, so it leaves 2 reservation that you were charged for, its not the same night its for 2...

Kahoka, Missouri
Reviewed 15 November 2014

The location of this hotel is really nice. You can hop on 370, and you aren't far from 70. They are in the process of remodeling, so it should be even better! The breakfast is not bad, we enjoy it. They also do the cookies and milk at night thing. The pool was a little bit cold, but that seems...

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Helpful?
Thank JulieVR R
manish P, Manager at Sleep Inn, responded to this review

Thank you for letting us know about your stay at our hotel. We would love to hear from our guest so we be better to meet your needs. Thank you again.

Reviewed 19 October 2014 via mobile

My kids and I stayed in town for a sports tournament. When you drive up to the hotel go slow because there are huge potholes that take up the whole entrance. When we got to the hotel we noticed they were renovating. I don't mind that and appreciate them trying to improve their business. The kids swam in the indoor...

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Helpful?
Thank Corrie O
pontoonsuper8, Manager at Sleep Inn, responded to this review

First of all thank you for taking a time to let us know about your stay at our hotel. I want ato apologies to you about no hot water. We did called someone to come out and fix the problem as soon as we heard it from you and other guest. what we found out was our circulating pump was...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Sleep Inn

Address: 150 Fountain Lakes Blvd., Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Price Range: €65 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 72
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Also Known As:
Sleep Inn Saint Charles
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room on the backside as there is much road noise from 370.”
chuckk262, 20 Mar 2017 | Read review
“OK, but other places nearby are better”
sandrah323, 15 Oct 2016 | Read review
“Ask to see the room before paying, they will gladly let you see it”
cc05857, 7 Jul 2016 | Read review
“don't waste money on suites”
spoiled_2_max, 15 Feb 2016 | Read review
“go to a comfort inn”
troyh128, 7 Sep 2015 | Read review
5 of 5