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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Showing 569: English reviews
Omaha, Nebraska
Reviewed 17 October 2016

Stayed a recent Sunday night and everything was great. Room was clean, comfortable and modern. Casino is nice and spacious and well ventilated. Buffet has a good variety and decent food. So gaming loses excluded, we had a great time and enjoyed it very much. Without a doubt this is a very nice place to stay and loose your money!

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Helpful?
1Thank 53rwd
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you had a great stay with us and enjoyed your room, the buffet, and had fun on the casino floor. We hope to see you back and in our mychoicewinners circle soon.

Reviewed 14 October 2016

My fiancee and our friends recently attended a show at the club and stayed in one of the amazing suites at the Ameristar Casino Resort and Spa. What an amazing experience! From the fantastic customer service at the hotel, beautiful and modern hotel rooms, and the service at the club... We couldn't have been happier! Being from New York, we...

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Helpful?
1Thank Jennifer K
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening Jennifer, thank you for your review and for your comments. We are glad that you had a wonderful stay with us and that you enjoyed your hotel room and time and the club. We look forward to seeing you back soon.

Reviewed 12 October 2016

Our 50th Wedding Anniversary was Sept 30th. We spent 2 days in the luxurious suites at Ameristar Hotel Casino and Spa. We were pleasantly surprised at a knock on the door. Upon answering the door we greeted an employee who had champagne and a large dish of chocolate covered strawberries. The following morning we were awakened by another knock on...

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Helpful?
1Thank Marie A
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Marie, thank you for your review and for celebrating such a special anniversary with us. We are glad that our team made your stay with us an even better one with excellent service. We will be sure to pass along your feedback about our team member to our hotel team and we look forward to seeing you back...

Long Branch, New Jersey
Reviewed 11 October 2016 via mobile

Had an amazing time at this property. Everything was super clean! I was very pleased with the service and the rooms were exceptional!!! The outdoor space was super relaxing. The nightclub was a blast!!!VIP service was on point.

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Helpful?
1Thank Marlinboy6822
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you had such a wonderful time with us and that you enjoyed your room, the outdoor space, the nightclub and the service that all of our team members provided made your visit an even better one. We hope to see you back for another fun night in the...

Maryland Heights, Missouri
Reviewed 10 October 2016

Can't beat the price and it's a very welcoming place to stay. The staff at Ameristar in St. Louis is so helpful and welcoming. I always refer anyone visiting St. Louis to stay at the Ameristar in St. Charles.

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Helpful?
Thank kelleycoffey
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon and thank you for your review. We are glad that you enjoyed your visit with us and that the service our team members provided made your stay an even better one. We look forward to welcoming you back again soon.

Reviewed 7 October 2016 via mobile

When booking a room for my boss, I did not communicate fully but when I called the sales representative he maneuvered everything around what I meant to ask for the first time around...... It was definitely appreciated in the attempt to save face with my boss!!!!! Thank you!

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Thank Charmaine W
Kansas City, Missouri
Reviewed 6 October 2016

I love staying at the St. Charles Ameristar but not just because the property is gorgeous and the river views are spectacular....the customer service is literally second to none. Thanks to Brian, Wynter and the rest of the team for going above and beyond to make each of my business trips a pleasure.

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Thank jboram
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you enjoyed your stay with us and the view. We will pass along your compliments about our team members and we hope to see you back soon.

Heber Springs, Arkansas
Reviewed 4 October 2016

My son and I tagged along with my husband during a business trip he had. I am from St. Louis and figured it would be a good time to spend some time with my son. The room was AMAZING!!! We had a view of the river and at night it was beautiful. I didn’t like that the pool is off...

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1Thank Terah2011
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you had a nice stay with us and enjoyed your room and the view. We will be sure to pass along your comments about the pool hours to our team and hope to see you back for another stay soon.

Waupaca, Wisconsin
Reviewed 2 October 2016

Beautiful resort. Comfortable room and big swimming pool and hot tubs. Right on the Katy Trail bike path. Biking distance to friendly historic St Charles. Nice parking ramp so you don't have to be concerned about the weather. Sharon was very helpful at checkin.

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1Thank Bikechern
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review. We are glad to hear that you enjoyed your stay with us, our location, and the pool. We are happy that our team member made your stay even better and we hope to see you back again soon.

Florissant
Reviewed 2 October 2016 via mobile

This was a great little day get away the hotel was very nice and locate just foot from the casino with a nice bar for good music and food try to get a room over looking the river can be very romantic on a moonlit night

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Helpful?
Thank Dwayne G
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Dwaye, thank you for your review and for your comments. We are glad to hear that you enjoyed your hotel room and that you had fun at the casino and at Bottleneck Blues Bar and we hope to see you back for another visit soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Region: United States > Missouri > Saint Charles
Price Range: €161 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
16 questions
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wlfd,ct
over a year ago
Evansville, Indiana
over a year ago
Fort Myers, Florida

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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top level for great views facing the river. The oyster bar is to die for!”
 of 5 bubbles kathrynbrines, 21 Nov 2016 | Read review
“River View rooms”
 of 5 bubbles RekhaRam, 21 Nov 2016 | Read review
“river front very nice”
 of 5 bubbles , 1 Nov 2016 | Read review
“This is the best place to stay for your money. It has all the amenities and attractions for the perfect family get-a-way.”
 of 5 bubbles go4it2013, 1 Nov 2016 | Read review
“Rooms are quiet.”
 of 5 bubbles 55joanno, 31 Oct 2016 | Read review
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