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Ameristar Casino Resort Spa St. Charles

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Traveller (203)
Room & Suite (243)
Dining (88)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“sports bar”(30 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (692)
There are newer reviews for Ameristar Casino Resort Spa St. Charles
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All reviewssunken living roomsports barview of the riverslot machinesan indoor outdoor pooldouble sinkshuge bathroombeautiful roomsitting areamissouri riverbeautiful propertycoffee tableflat screen tvameristar casinohot tubwalk in showermini fridge
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171 - 175 of 689 reviews
Reviewed 1 September 2016

Staff goes above and beyond to get you whatever you desire. Rooms are very clean and everything in them is complimentary. I will stay here every chance I get. Buffet has a great selection and food is great.More

Thank Raymond L
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 6 September 2016

Good morning Raymond and thank you for your review. We are glad that you enjoyed your stay with us, that you had a nice meal at the buffet, and that our team members made your visit an even better one. We hope to see you...More

Reviewed 30 August 2016

While the room is very expensive - it can easily sleep 6 people including the sofa sleeper. The kids liked the pool because it has music piped in underwater. The bathrooms are very spacious- almost the size of a low priced hotel. The only downside...More

Thank jody v
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 31 August 2016

Good morning Jody and thank you for your review. We are glad to hear that you enjoyed your stay with us, that you liked the room size and your kids like the pool. We will be sure to pass along your comments about the smoke...More

Reviewed 25 August 2016

This hotel is an excellent venue for large groups and for a romantic weekend away. The rooms are excellently appointed and comfortable while still retaining elegance and class. The property offers entertainment, choice restaurants and has meeting room venues that are versatile and accommodating. Any...More

Thank Mattie Y
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 29 August 2016

Good afternoon Mattie and thank you for your review. We are happy to hear that you had a wonderful visit with us, that you enjoyed Pearl's Oyster Bar, the spa, your room, and the service that our team members provided. We look forward to seeing...More

Reviewed 25 August 2016 via mobile

The hotel staff really knows the meaning of hospitality; from reservations to arrival everything was seamless. The rooms are spacious, clean and Very comfortable. The spa offers a variety of services and again the staff is there is ensure you receive the best service possible!...More

Thank Cyndi B
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 29 August 2016

Good afternoon Cyndi, thank you for your review and for your kind words. We are so glad to hear that your visit with us was so enjoyable and that our team members made your stay even better. We are happy that you had a relaxing...More

Reviewed 24 August 2016

This hotel is amazing, first class hotel with excellent customer service! I highly recommend it, great food in any of the multiple restaurants. Have been staying here for many years always looking forward to my next stay!

Thank Michele D
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 25 August 2016

Good morning Michele and thank you for your review. We are glad to hear that you always have wonderful stays with us and that you enjoy many of our restaurants. We look forward to seeing you for another visit soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$146 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (203)
Room & Suite (243)
Dining (88)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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Stacy M
4 March 2018|
AnswerShow all 4 answers
Response from PNKinc | Property representative |
Hello Stacy, thank you for your interested in Ameristar St. Charles. The pool will be closed May 14th - 18th. The pool should reopen on May 18th in the late afternoon. You can find information regarding pool hours on our... More
0
Votes
Alice E
7 December 2017|
AnswerShow all 2 answers
Response from Service-Me-Good | Reviewed this property |
These rooms are great. They do offer drip coffee makers that are available in each room. There is also Starbucks served at their bakery which taste pretty good.
1
Vote
kaygirl1111
30 November 2017|
AnswerShow all 6 answers
Response from jreeten | Reviewed this property |
Yes there is. The Salon is part of the ARIA Spa.
0
Votes
Room Tips
"I should have requested a room change and hoped for a better mattress."
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"We had a river view, but honestly i bet the pool view would've been nice also"
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"Ask for a even number room. Thats the side the river is on."
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"If you are going to swim with children get there before 8pm."
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