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Ameristar Casino Resort Spa St. Charles

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Traveller (205)
Room & Suite (243)
Dining (89)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“sports bar”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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All reviewssunken living roomsports barview of the riverslot machinesan indoor outdoor pooldouble sinkshuge bathroombeautiful roomsitting areamissouri riverbeautiful propertycoffee tableflat screen tvameristar casinohot tubwalk in showermini fridge
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161 - 165 of 694 reviews
Reviewed 26 September 2016

We stayed here because of the high reviews - we were on a cross country trip and though it would be a nice change from the typical hotels - wrong! When you pull in it's a trek to the check - in and then to...More

Thank scwretired
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 27 September 2016

Good evening and thank you for taking the time to give us a review. We are glad that you enjoyed your room. We will be sure to pass along your comments about the bed and lamp in your room to our hotel team. We also...More

Reviewed 25 September 2016

5 stars means that I had a fantastic stay at the Ameristar Casino Resort and Spa and I think everyone should strongly consider staying here if they are in the area. There are lots of reasons to stay here: 1) This is an all suite...More

Thank EngelkingCGMN
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 27 September 2016

Good evening and thank you for your review. We are glad that you enjoyed your stay with us including your hotel room and its amenities, the pool area, the casino, and our restaurants. We hope to see you back for another stay with us soon....More

Reviewed 23 September 2016

While I haven't had a chance to stay overnight yet, I took a tour of the property while visiting on business. I'm really looking forward to staying there because the rooms, the pool and the whole casino area are fantastic. It really is a resort...More

Thank Jack B
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 27 September 2016

Good evening Jack, thank you for your review and for your comments. We are glad that you enjoyed your visit to the property and we hope to see you for a stay with us soon. Sincerely, Ameristar Casino Resort Spa St. Charles

Reviewed 23 September 2016

I had to stay in this disgusting place for a week for a work conference. I booked a room with a King Size bed a month a head of time because my husband would be traveling with me. Upon arriving I found out that they...More

1  Thank ladykitchen1977
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 27 September 2016

Good evening and thank you for taking the time to give us a review. We are sorry to see that you did not have the 5-star experience that we strive to provide to all of our guests during your stay. We would like to discuss...More

Reviewed 21 September 2016

I traveled to St. Charles for my first work trip--a conference held at the Ameristar. When I got to the property I was pretty blown away by the sheer size of it. At check-in, the young lady who helped me was AWESOME, her name was...More

Thank 26lisapeas
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 22 September 2016

Good morning and thank you for your review. We are glad that you had such a nice visit with us for your conference. We are happy that you were happy with the service that our team members provided and that you enjoyed the view, your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$154 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (243)
Dining (89)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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Donna M
9 May 2018|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The airport is not far at all. You can have front desk call a cab for you. If there's a shuttle I didn't see it but we self parked.
1
Vote
Donna M
9 May 2018|
AnswerShow all 3 answers
Response from Kellie S | Reviewed this property |
No you can have free soda and coffee but no alcoholic drinks you have to pay for that
1
Vote
Stacy M
4 March 2018|
AnswerShow all 4 answers
Response from PNKinc | Property representative |
Hello Stacy, thank you for your interested in Ameristar St. Charles. The pool will be closed May 14th - 18th. The pool should reopen on May 18th in the late afternoon. You can find information regarding pool hours on our... More
0
Votes
Room Tips
"request a river view"
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"I should have requested a room change and hoped for a better mattress."
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"We had a river view, but honestly i bet the pool view would've been nice also"
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"Ask for a even number room. Thats the side the river is on."
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