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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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609 Reviews from our TripAdvisor Community

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Showing 606: English reviews
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Decatur, Illinois
Reviewed 4 days ago NEW

Love the room! Sharon was great at check-in. She was very friendly and accommodating to our needs. The steakhouse is absolutely phenomenal. Rooms have 3 TVs (one in the bathroom). Beds are comfy and the spa is very nice. Not the cheapest, but very nice.

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Helpful?
Thank Lili62521
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your hotel room, meal at Bugatti's and your time in the spa. We are happy to hear that our team members made your visit an even better one and we hope to see you back for another visit soon.

Hardyville, Kentucky
Reviewed 4 days ago NEW

I stay at the Ameristar on a weekly basis. Very clean and the staff will go out of their way to ensure your stay is exactly as you expect. Their amenities are second to none with an extremely well staffed spa.

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Helpful?
Thank choatefarms
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad to hear that you always have wonderful stays with us and that the service our team members provided make your visits an even better. We look forward to your next visit!

St. Thomas
Reviewed 5 days ago NEWvia mobile

This property had everything you can ask for!!! They ROCK it!! Excellent all the way around! Front desk extremely polite and BK in sales is a class act! The property is beautiful! Had group there for corporate meetings and I know several will be returning for personal R&R!

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Helpful?
Thank martini112016
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you had a nice stay with us during your corporate event and that the service our team members provided made your experience even better. We hope to see you back for another corporate visit, or for some R&R.

Saint Charles, Missouri
Reviewed 6 days ago NEWvia mobile

I have been putting off this review. This is where i live and one of our bigger tourists attractions. I was very saddened because we rent these rooms for our guest when they come to town. We were never told anything but thank you . so on my birthday feb. 24th. We decided to get one of the sweets ....

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Helpful?
Thank monicamarberry
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you did not have the 5-star experience that we strive to provide to all of our guests. Will you please email us at socialmediaasl@ameristar.com with details about your stay with us so that our leadership team can learn more?

Saint Louis, Missouri
Reviewed 1 week ago

We recently hosted a corporate meeting event at the Ameristar. Not only are the sleeping rooms beautiful and spacious, the banquet food is top-notch. We are always impressed by seeing the same familiar faces each year. Everyone at the Ameristar worked tirelessly to make sure our event went off without a hitch and made sure our attendees enjoyed their experience....

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Helpful?
Thank 735bb7889
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your meeting with us and that you had a nice stay in the hotel and liked the food. We look forward to seeing you back for another event soon.

Fort Myers
Reviewed 1 week ago

This is one of the most beautiful hotels & casinos' in the state of Missouri. Our room had 2 double beds, largeTV & 2 overstuffed chairs & refrigerator & coffee machine and built in safe. Also an additional room with large TV and a couch & chair& coffee table. The bathroom had a large tub and separate shower. Duel marble...

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Helpful?
Thank Ike C
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon Ike, thank you for your review and comments. We are glad that you enjoyed your stay with us, especially your room and its amenities. We are glad that the service our team members provided made your stay an even better one, and that you had fun in the casino. We look forward to seeing you back.

Louisiana, Missouri
Reviewed 2 weeks ago via mobile

Very nice clean and comfortable room. Along with a friendly and professional staff and located close to shopping and historical old town St. Charles I would recommended to anyone as the best place to stay in the area.

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Helpful?
Thank drivr88
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your hotel room, the location, and the service our team members provided. We look forward to seeing you back.

Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

I wish we could move in to this suite! The bathroom design was amazing! I told my husband I want to model our bathroom the same way. There were a tv in the bedroom, bathroom, and sunken floor sitting area. The sitting area was separated from the bedroom by two stairs. There were views of the pool and front entrance....

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Helpful?
Thank teenikkibee
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your stay with us, especially your suite, the bathroom, the room amenities, the pool, and the view. We hope to see you back for another stay soon.

Buda
Reviewed 3 weeks ago via mobile

I was invited to a special Super Bowl celebration with a group sponsored trip. I was most impressed with the lodging - all rooms are "suites" and mine and others actually were "split level" with steps down into the living area. There were TVs in each area as well as the bathroom. Housekeeping was excellent as were the dining facilities....

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Helpful?
Thank Gloria S
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Gloria, thank you for your review and comments. We are glad that you enjoyed your Super Bowl getaway with us, especially your room and its amenities and that you had a fun time in the casino. We hope to see you back for another getaway soon!

Saint Charles, Missouri
Reviewed 3 weeks ago

I went to the Ameristar for a nice spa day. Boy was it nice!! The Ara was beautiful and the staff was very nice. If you want to go to a place to relax, this is the one!! Definitely will be going back again!

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Helpful?
Thank kivabay
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your spa day with us and had a relaxing time. We look forward to seeing you back at ara Spa for another spa day soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Price Range: €136 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely go with the spa suite.”
 of 5 bubbles choatefarms, 20 Mar 2017 | Read review
“River view, watch the city at night and see Lambert flights coming and going.”
 of 5 bubbles blueatari, 23 Feb 2017 | Read review
“Get king suite. Stay higher - Pool on 5th floor. Don't like all the kids running around.”
 of 5 bubbles namickey, 15 Feb 2017 | Read review
“i like the higher rooms because there is a better view of the river or downtown.”
 of 5 bubbles ahbgab, 13 Feb 2017 | Read review
“pick a room up high and facing the river”
 of 5 bubbles Californiagrl75, 30 Jan 2017 | Read review
5 of 5