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Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
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685 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Reviewed 12 September 2016 via mobile

Traveled to St. Louis for husband's law school reunion, so both kids with us. Made reservations and asked for a pack-n-play. Arrived at 9:30 am on day of check-in. I knew room wouldn't be ready, but thought I'd ask. Receptionist was amazing. She prioritized our room and got us in within 2 hours of arriving. Walked into suite and it...

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Helpful?
Thank Shana M
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello SMA M, Alright! Looks like we exceeded your expectations! That is our goal on every single visit. We are glad you enjoyed yourself, now make sure you come back to see us again. Lori S

Lees Summit, United States
Reviewed 12 September 2016

Location is excellent for easy access to great dining and shopping. Very clean with kitchen accommodations. I stay here for business convenience but have also included my family for a nice getaway. Simple access off main street and easy access to highway. Close to downtown.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kip D
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hey Kip D. We are here for business or a little R&R with the family. We look forward to your return. Lori S

Springfield, Missouri
Reviewed 12 September 2016 via mobile

This place was great from check in to check out! The staff was extremely wonderful and attentive. The little kitchen is nice to have and this is walking distance from The Galleria mall. Thank you for a comfortable and friendly stay away from home! The pool is a little chilly for my taste, but the kids didn't seem to mind.

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Helpful?
Thank randrews22
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi there randrews22! Thanks for the kind words. I will share with the staff. Safe Travels. Lori S

Saint Louis, Missouri
Reviewed 11 September 2016 via mobile

The location of this hotel is great--center of St. Louis and near lots of shopping and restaurants. However, we had some challenges with rude front desk staff and an intermittently broken tv. Housekeeping slammed the door next to us about 30 times in the middle of the afternoon as they went in and out cleaning the room, which prevented our...

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Helpful?
Thank ChetX5150
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello ChetX5150, Thank you for your review of our hotel. I am sorry to read that your experience was less than perfect. I too have a child and I completely understand the importance of a nap, for both her and I...lol. I hope that you mentioned this to a member of our team? I am only sorry they were not...

Reviewed 11 September 2016

One of the best hotels I have stayed in this year. Clean, safe, quiet and the staff was very helpful. The rooms were large, well lighted, the bed comfortable. I had two large windows that overlooked the Galleria. I was able to use the shuttle to go to the Galleria for an evening meal and shopping.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank K5550WZnancyb
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi K5550WZnancyb! So happy to read your review of your stay, made me smile! Thanks for taking the time to share with our TripAdvisor friends. Safe Travels.

Effingham, Illinois
Reviewed 8 September 2016

The hotel was very nice. Our room was lovely, lots of space for 4 kids and 2 adults. Terrance was extremely helpful. The hotel has a shuttle, we didnt use it though, and is less than a block from the st louis gallleria mall. Its only about 15 minutes from downtown. And the 569delivery is pretty cool.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 780darcyn
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi 780darcyn! Thanks for completing a review on your stay with us. We love to hear about our guest experiences. We can't wait to welcome you "Home" again. Safe Travels. Lori S

Pennsylvania
Reviewed 7 September 2016

Hotel in great location across from the mall. Room was clean. Breakfast had good selection. Staff we interacted with was pleasant and helpful. So why just two stars. There is an issue with their fire alarm. At check in there had been a false alarm a short while before. Overheard fire marshal tell staff it was the fourth time and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank jazztrumpeter
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Jasstrumpeter, I hope you received my personal email to you in reagrds to your stay. I sent it shortly after I heard from Hilton. Please let me know if there is anything else we can do for you. I am glad to hear you will be giving us another chance. See you again soon I hope. Warm Regards, Lori...

Springfield mo, United States
Reviewed 7 September 2016

a small family reunion over labor day we were treated better than family clean..safe..comfortable rooms easy access to restaurants..shopping.. etc would most definitely stay again..... clean..safe..fun area..good bfast

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Douglas G
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi Douglas G! Thanks for completing a review on your stay with us. We love to hear about our guest experiences. We can't wait to welcome you "Home" again. Safe Travels. Lori S

St Louis, United States
Reviewed 6 September 2016

I had to ask 3 times for a coffee maker that actually works. The TV remote did not have working batteries. The AC vent does not reach the King bed, the ceiling fan has only one speed- EXTREMELY SLOW. We had to ask for a pedestal fan! This didn't feel like a Hilton at all except for the price!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Chuck S
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Chuck S, Thank you for your review on Trip Advisor. I hope you received my personal email to you regarding your stay. We hope you will give us another opportunity to meet you. Sincerely, Lori S

Oklahoma
Reviewed 4 September 2016 via mobile

Good hotel, friendly staff, breakfast is good. Nice buffet style, better than Holiday Inn Express. Had a fire alarm, (false) during one night. First time ever for that. Another guest said that was the Eight false alarm in two months. Not good .hope that doesn't continue! Overall, nice place to stay.

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Helpful?
Thank Ross M
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi Ross M, I was happy to hear you enjoyed your stay with us overall. Yes, we have had a bad strand of luck with our fire alarms. Although none of them are ever "faulty", they are going off for good reason. Our guests are the most important thing to my team. Your safety and wellbeing are our utmost importance....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 

Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Region: United States > Missouri > Saint Louis > Richmond Heights
Price Range: €134 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis - Galleria staff and other travellers.
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Loganville, Georgia
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Questions? Get answers from Homewood Suites St. Louis - Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was right over the highway, so be aware and ask not to be placed in that section.”
dominicandandy35805, 21 Feb 2017 | Read review
“Traffic noise on side of hotel near the road.”
Tiredmommaindiana, 4 Jan 2017 | Read review
“make sure you say "i want a view of the Galleria" or the Interstate will keep you awake!”
Ranchly, 29 Dec 2016 | Read review
“If you are going to stay here make sure you get a room away from I-170 and bring ear plugs.”
travelmore4fun, 1 Oct 2016 | Read review
“Ask for the mall side, if not available, bring earplugs.”
T895FXjamiem, 23 Sep 2016 | Read review
5 of 5