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Homewood Suites St. Louis - Galleria

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Traveller (40)
Room & Suite (244)
Pool & Beach (23)
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Overview
  • Excellent52%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“small kitchen”(11 reviews)
“full kitchen”(22 reviews)
“whole foods”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites St. Louis - Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites St. Louis - Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (844)
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91 - 95 of 834 reviews
Reviewed 19 August 2017 via mobile

The issues with this hotel were the IMMEDIATE proximity to Hwy 170, and the condition of the room. The rooms on the west side of the hotel are right up against the highway. At night I thought the traffic was IN our room. Yes I...More

Thank Amistad1234
Response from Caroline W, General Manager at Homewood Suites St. Louis - GalleriaResponded 22 August 2017

I want to first thank you for selecting us as your hotel of choice during your stay in St. Louis. I want to apologize for not meeting your expectations. We are about to enter a total renovation of our building and I do hope you...More

Reviewed 17 August 2017

We got pretty creeped out when we checked into a room that had very minimal cleaning prior to our arrival. Carpet was not vacuumed, powder on tables, and worst of all- the bed was made up like it was being slept in. There was a...More

1  Thank Richard B
Response from Caroline W, General Manager at Homewood Suites St. Louis - GalleriaResponded 22 August 2017

I want to first thank you for selecting us as your hotel of choice during your stay in St. Louis. I want to apologize for not meeting your expectations. I along with our director of housekeeping will be looking into this and following up. I...More

Reviewed 8 August 2017

Not clean Will never stay there again Will never stay there again well I'm never stay there again will never stay there again will never stay there again whenever stay there again will never stay there again would never stay there again will never stay...More

Review collected in partnership with Homewood Suites by Hilton
Thank Francis D
Response from Caroline W, General Manager at Homewood Suites St. Louis - GalleriaResponded 22 August 2017

I want to first thank you for selecting us as your hotel of choice during your stay in St. Louis. I want to apologize for not meeting your expectations. I along with our director of housekeeping will be looking into this and following up. I...More

Reviewed 8 August 2017

We stayed here for 4 nights for a family wedding at Wash U. When we arrived, the sheers in bedroom and living room were dry rotted to the point the were torn. The pull rod on our curtain came off in our hand. Housekeeping supervisor...More

1  Thank Makwsm
Response from Caroline W, General Manager at Homewood Suites St. Louis - GalleriaResponded 22 August 2017

I want to first thank you for selecting us as your hotel of choice during your stay in St. Louis. I want to apologize for not meeting your expectations. I along with our director of housekeeping will be looking into this and following up. I...More

Reviewed 8 August 2017

Check-in was horrendous. Room was not available at designated check-in time and front desk was not concerned in the least. had to get a manager involved before anything was done about getting a room ready for us. Went to breakfast each day during our stay...More

1  Thank Sharon A
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (40)
Room & Suite (244)
Pool & Beach (23)
Dining (22)
Amenities (51)
Business Centre & Event Rooms (1)
Questions & Answers
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crybaby72
9 May 2017|
AnswerShow all 6 answers
Response from Kathleen B | Reviewed this property |
Absolutely. They even offered to keep a large clock we had bought rather than have us leave it in the car. Super nice staff
1
Vote
blessed7_10
15 March 2017|
AnswerShow all 2 answers
Response from Tiredmommaindiana | Reviewed this property |
When we were there in December 2016 our room definitely looked like it could use some refurbishment. Furniture a bit old and worn, stove was older. BUT, the helpfulness of the staff definitely overcomes this and makes it... More
1
Vote
Honest1always
19 January 2017|
AnswerShow all 2 answers
Response from darolyncunningham | Property representative |
Unfortunately we do not, Uber is a great and cheap alternative. Have save travels to us and a great day. Hope to see you soon.
0
Votes
Room Tips
"Try to get a room facing the front as the back faces the expressway."
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"We had room 906. I don't think any rooms would be bad at this hotel."
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"Pick a room on the West Side of the hotel for additional quiet"
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"Find a room opposite of I-170"
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