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Just left today. We stayed in room 320 which is considered a executive king suite. Stayed six nights.
Pros - not additional charge for the dogs. Breakfast was fine. The breakfast area was clean. Our bed was nice. All the employees were friendly. Was pretty...More
I stayed here for 2 nights on a getaway weekend. The area is a little commercial. The hotel is also a little rough, but my room (335) was clean and comfortable, two things I always look for in a hotel. The bed was comfortable and...More
Thank Michael S
Response from brandirae564, Manager at La Quinta Inn Kansas City NorthResponded 7 May 2018
Thank you so very much for this awesome review! I am excited to share it with my staff!
We look forward to seeing you again!
We stayed here for one night encounter to Rapid City, SD. Room was upgraded by management ahead of time and our requests for quiet room honored. Staff helped us find a good restaurant to eat at and answered all questions. very clean room, with no...More
First let me say...we love La Quinta and appreciate that it is a chain that is so dog friendly. That said, this was one of the worst we have ever stayed at. The carpet was moist and dirty, the beds sheets were wrinkled, not tucked...More
Thank Tom P
Response from brandirae564, Manager at La Quinta Inn Kansas City NorthResponded 6 days ago
First, thank you for reviewing your stay.
I sincerely apologize for your recent your stay. That is never the experience we want for our guests.
I will be working closely with my cleaning team in ensure this situation does not happen again.
Handicap room had a full size bed for 2 people. Room smelled and staff had placed Scentsy air fresheners inside vents of air conditioner. Staff setting up breakfast stood by our table talking inappropriately until I got up and walked away. Will not stay here...More
Response from brandirae564, Manager at La Quinta Inn Kansas City NorthResponded 3 weeks ago
Dear Valued Guest,
I am so disappointed to hear you had this experience with us.
I am grateful you took the time to review your stay. It will help us improve.
Please reach out to me directly if you would like to discuss this further.