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Castaway Norfolk Island

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Castaway Norfolk Island
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Reviewed 6 days ago NEW

Well what can I say...we loved everything and everyone at Castaway. I've never felt more welcome and relaxed. Our room on Nobbs Wing was amazing, roomy with comfy bed and pillows and a beautiful view of Phillip Island tucked away from the main road for absolute peace and quiet. The restaurant Deck for happy hour has tranquil valley views and...

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Helpful?
Thank Kim S
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Kim and Ray, What a wonderful way to start the day! We would like to extend our most sincere thanks and appreciation for sharing such nice feedback about Castaway Hotel and Restaurant. We are so honoured to receive such praises and acknowledgements. It is truly rewarding when our Guests recognise our commitments to offer high quality of service. Your...

Reviewed 1 week ago via mobile

The folks at Castaway made our holiday very easy for us, with airport transfers and our hire car all organised as part of our booking. Our room was recently renovated and the staff were always friendly and helpful. The food was delicious and the deck was fantastic for a few drinks while watching the sunset. When we go to Norfolk...

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Thank Scotty G
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Scott & Kristine, Thank you very much for your rewarding comment following your recent stay with us. We are glad to read that your experience was a great success.We are so delighted that you loved your dinner over a fabulous sunset at the Restaurant deck. It's a privilege for us to read how much you enjoyed your stay. It's...

Sydney, New South Wales, Australia
Reviewed 4 weeks ago

Transported to Castaway and warmly greeted by Sarah. Our room had been renovated and was delighted to find our accommodation so comfortable and clean with small patio to sit and enjoy the scenery and breeze. Little touches like a history book of Norfolk in our room, thick towels, snorkelling gear, large verandah off bar to watch the sunset, pleasant, helpful...

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Thank Chris L
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Chris, Greetings from Castaway Norfolk Island, Thank you for taking the time to write your lovely review. It's great to hear that you enjoyed your stay with us and thank you for praising our services and facilities. Best wishes yorle kind regards Sarah and Tony

Reviewed 4 weeks ago

Our rooms were a king size bedroom, bright new bathroom and a living room with a kitchenette. very spacious and comfortable The bar and restaurant were bright and cheerful. Excellent wood fired pizzas on Fridays!

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Helpful?
Thank Jim M
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Jim, Thank you for taking the time to review our accommodation, We are so glad you enjoyed our facilities and of course our wonderful wood fired pizzas. Best Wishes yorle! Kind regards Sarah and Tony

Sydney, Australia
Reviewed 4 weeks ago

First time on Norfolk Island and Castaway was perfect. From the minute we were picked up at the airport we were looked after so well. Sarah and Tony run an amazing place. Lexie who met us on arrival with a cocktail, the lovely ladies that cleaned our room and made our bed EVERY DAY and Parrin who works in the...

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Helpful?
Thank RuthyMackay
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Ruth, You're Fabulous! We loved having you stay with us! Thank you for giving us the opportunity to earn your five star review! For sure the girls will be delighted to hear your lovely regards for them and it's one thing they will take pride on. Once again our humblest appreciation for a wonderful review. Look forward in welcoming...

Newcastle, Australia
Reviewed 4 weeks ago via mobile

This is a good place to stay they have hotel rooms/plus 1@2bedroom apartments sahah @tony will attend to all your needs the restaurant excellent had scollops @Trumper fish is buffet breakfast continental the gardens @the veiws down 2valleys great @the 2housemaids from Fiji a fab place to stay will stay there again

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Thank David W
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Wow! Thank you very much David:)Your amazing feedback means a lot to us.We really appreciate your time in letting us know how much you enjoyed your stay. I will pass on your regards to Gina and Wattie. We look forward in welcoming you back. Best Wishes... Kind regards Sarah and Tony

Newcastle, Australia
Reviewed 13 March 2017

My wife Janne and I just had a wonderful week on Norfork Island staying in a wonderfully refurbished self catering room. We travelled over with a fun group of Queenslanders (can't always win I guess). The whole experience was terrific. Don't expect 5 star accommodation anywhere on Norfolk because you don't need it. The lay back lifestyle is a breath...

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Thank Steve A
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Steve and Janna, It was a great week with all of you guys, Thanks you very much for all the appreciation and lovely review, We hope to be of service to you again next time. Regards Sarah and Tony

Brisbane Region, Australia
Reviewed 13 March 2017

Can't fault the hospitality. Nothing was too much trouble for Sarah and Tony....so obliging. The rooms were spacious, clean and tidy and the beds were very comfortable. The staff were very friendly and helpful - everything was so easy and I'd definitely recommend it to all. Great location - handy to the township so shopping was easy. I would love...

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Thank teresehorwood
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Terese, Thank you so much for such a lovely review, We had a great time with all of you guys too. We will be very happy to be of service to you in your return. Looking forward to welcome you back. xxx Kind regards, Sarah and Tony

Gold Coast, Australia
Reviewed 9 March 2017

Friendly hard working hosts did their all to ensure our group of 24 had a wonderful time - cooking up fish caught, making phone calls for us, nothing was too much trouble. And a special shout out to Perryn at the bar - she's super lovely and friendly, and lovely Lizzie on reception (I hope I got that name right)...

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Helpful?
Thank Lynette F
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Lynette, You're Awesome!! Thank you so much for your wonderful review, we are thrilled that you and the rest of your group enjoyed your stay with us and I will make sure to pass on your kind words to the rest of our team. Thanks again. Kind regards Sarah and Tony

Lowood, Australia
Reviewed 8 March 2017

Great staff and friendly owners. Rooms very comfortable and excellent beds. Location is very good. Walk to town and restaurants RSL and Bowls club. Great bar and very good meals. Quiet location. Nothing is too much trouble.

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Thank 1bear1954
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi There, Our sincere thanks for taking the time to write a review to us. Your positive comments are very much appreciated. We are glad that you had great time with us. We look forward to having another opportunity to be of service to you in the future. Kind regards, Sarah and Tony

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
About Castaway Norfolk Island Castaway Norfolk Island is owned and run by Sarah and Tony Watts who have undertaken an extensive refurbishment program to present Norfolk Island's newest addition to its accommodation offerings. Built in the 1970s by Sarah's grandfather, Ken Prentice, The Castaway, as it then was, had a long and illustrious life as one of Norfolk's cherished accommodation houses. Sarah has taken on the rejuvenation of this Norfolk icon as a personal challenge and Castaway Norfolk Island has flourished under her energetic approach. Sarah, Tony, baby Stella and schnoodle, Pepsi, make Castaway Norfolk Island your home away from home. Location Situated in the heart of Burnt Pine, Norfolk's shopping, cafe and commercial hub, Castaway Norfolk Island is the most centrally located guest accommodation on the Island. But don't expect hustle and bustle! Our breakfast cafe has panoramic mountain views, while our well-appointed rooms overlook our enormous banyan tree or neighbouring Phillip Island. Staying at Castaway Norfolk Island, you are at the heart of everything, but enjoy the peace and quiet of a secret hideaway. The Property Castaway Norfolk Island underwent a major refurbishment at the beginning of 2015, so you now have the choice of fourteen freshly renovated rooms and apartments in a beautifully landscaped garden. In addition, you can enjoy the amenities of the brand new breakfast cafe and bar, with French windows overlooking Mt Pitt and Mt Bates and the massive fire place promising cosy warmth in the cooler months. The extensive renovations have been carefully designed with our guests' comfort in mind. The fresh vibrant look and the latest fixtures and fittings invite you to kick back and soak up that holiday feeling. Unwind at the bar, on the cafe terrace or the patio of your room. Take a quick stroll to the shops, or take in one of the many tours or attractions on offer. You will have a wealth of choices at Castaway Norfolk Island. Facilities: - Lively Restaurant and Bar - Meeting room - Complimentary guest laundry - Clothes lines - Fully serviced rooms - Mobile wood-fired pizza oven - On-site managers - One of the largest banyan trees on the island ... more   less 

Additional Information about Castaway Norfolk Island

Address: Taylors Road, Burnt Pine, Norfolk Island 2899, Australia
Region: Australia > Norfolk Island > Burnt Pine
Price Range: €83 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Norfolk Island 3*
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Castaway Norfolk Island staff and other travellers.
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Questions? Get answers from Castaway Norfolk Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nobbs Wing Rooms give the best views”
kimsF1554KE, 19 Apr 2017 | Read review
“Would choose end room of Nobbs Row”
317ChrisL, 28 Mar 2017 | Read review
“Front rooms with separate lounge room and kitchenette were excellent”
Y333UOjimm, 26 Mar 2017 | Read review
“We were on the front verandah and although we were near the carpark it was not noisy at all and had great views out to the mountains.”
RuthyMackay, 26 Mar 2017 | Read review
“The self catering rooms are probably the best option”
X5162LEstevea, 13 Mar 2017 | Read review
5 of 5