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Castaway Norfolk Island

Hotels.comUS$133*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
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Castaway Norfolk Island
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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Newcastle, Australia
Reviewed 1 week ago

My wife Janne and I just had a wonderful week on Norfork Island staying in a wonderfully refurbished self catering room. We travelled over with a fun group of Queenslanders (can't always win I guess). The whole experience was terrific. Don't expect 5 star accommodation anywhere on Norfolk because you don't need it. The lay back lifestyle is a breath...

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Helpful?
Thank Steve A
Brisbane Region, Australia
Reviewed 1 week ago

Can't fault the hospitality. Nothing was too much trouble for Sarah and Tony....so obliging. The rooms were spacious, clean and tidy and the beds were very comfortable. The staff were very friendly and helpful - everything was so easy and I'd definitely recommend it to all. Great location - handy to the township so shopping was easy. I would love...

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Helpful?
Thank teresehorwood
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Terese, Thank you so much for such a lovely review, We had a great time with all of you guys too. We will be very happy to be of service to you in your return. Looking forward to welcome you back. xxx Kind regards, Sarah and Tony

Gold Coast, Australia
Reviewed 2 weeks ago

Friendly hard working hosts did their all to ensure our group of 24 had a wonderful time - cooking up fish caught, making phone calls for us, nothing was too much trouble. And a special shout out to Perryn at the bar - she's super lovely and friendly, and lovely Lizzie on reception (I hope I got that name right)...

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Helpful?
Thank Lynette F
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Lynette, You're Awesome!! Thank you so much for your wonderful review, we are thrilled that you and the rest of your group enjoyed your stay with us and I will make sure to pass on your kind words to the rest of our team. Thanks again. Kind regards Sarah and Tony

Lowood, Australia
Reviewed 2 weeks ago

Great staff and friendly owners. Rooms very comfortable and excellent beds. Location is very good. Walk to town and restaurants RSL and Bowls club. Great bar and very good meals. Quiet location. Nothing is too much trouble.

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Thank 1bear1954
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi There, Our sincere thanks for taking the time to write a review to us. Your positive comments are very much appreciated. We are glad that you had great time with us. We look forward to having another opportunity to be of service to you in the future. Kind regards, Sarah and Tony

Reviewed 2 weeks ago

We have just stayed at Castaway, Sarah and Tony just looked after us so well. The rooms have been renovated. Pizzas on the Friday night, was a chance to meet a few locals. We were walking distant to town.. I certainly would stay there again...

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Helpful?
Thank Steve A
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Steve, Thank you for taking time to share you most recent visit with us, We are very pleased that you highlighted the newly refurbish room:) and that you enjoyed your stay with us. We look forward to seeing you again in the future. Kind regards, Sarah and Tony

Dubbo, Australia
Reviewed 3 weeks ago

From pickup to departure, wonderful, Unit was great, hosts and staffs were always very pleasant and helpful, restaurant meals were delicious and service wonderful. Great location close to Clubs Shops and Cafe's.

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Thank jmoff46
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi There, Thanks you very much for such a great review, it was our pleasure to have you stay with us. Having highlighted our staff, restaurant meals and costumer service is much appreciated. We hope to welcome you again. Regards, Sarah and Tony

Hervey Bay, Australia
Reviewed 3 weeks ago

We spent a week at castaway in Feb 2017, infact just returned and already booked the next for May 17. Lovely people, spotless acomodation , enjoyable continental breakfast, clse to all amenities. Great happy hour from 5 util 6, pizza night must be booked so as not to miss out

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Thank gorman23
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Happy Guest,Thank you for taking the time to review us. We really appreciate your comments. We are delighted that you enjoyed your stay with us. Looking forward to welcoming you in your next visit. Regards, Sarah and Tony

Baulkham Hills, Australia
Reviewed 4 weeks ago via mobile

Picked up at the airport, arrived at the hotel to be greeted with a smile. Our room was clean and spacious with a newly renovated bathroom. Great location, short walk to all the town amenities. The owners and all staff made our visit most enjoyable. We will be returning!

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Thank U1478TZdavidb
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Guest, Thank you very much for taking the time to share your review on TripAdvisor. We very much appreciate your valuable feedback. It is wonderful to hear you enjoyed our spacious rooms and the newly refurbish bathroom, friendly staff and location of the hotel. I will share your kind words with the team. Please feel welcome to contact us...

Chiang Mai, Thailand
Reviewed 4 weeks ago via mobile

Thanks to Sarah, Tony, Shea and Heidi we had a wonderful week at Castaways. Close to everything in town. Car waiting on arrival was great. Fish fry, progressive dinner and other outings put together as a package by Norfolk Select was wonderful. Friendly service by all Castaway staff. Nice restaurant and bar on premises. Thank you for a great week....

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Thank chrissy1000
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi Chris and Andy, Thanks you for taking time to write you review, your comments are very much valued. We were glad that you guys had enjoyed the tours as well. We really appreciate your comments regarding our customer service ,our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer...

Watsons Bay, Australia
Reviewed 4 weeks ago

We ate at the restaurant and enjoyed the open layout, not noisy and the deck is excellent. Service was friendly and staff stopped by to check whether we wanted more drinks. We ate T bone steaks which were fair, but the accompanying mushrooms were superb. An entree of Panko coated asparagus spears hit the taste spot very well. Top marks...

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Helpful?
Thank Roger B
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Thank you for your review and visiting our Restaurant. Our lovely deck is a new addition and its given a relaxed atmosphere where people can sit and enjoy afternoon drinks and dinner. Thank you also for praising our staff - i will be sure to let them know. We are very proud of the service we provide to our guests....

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
About Castaway Norfolk Island Castaway Norfolk Island is owned and run by Sarah and Tony Watts who have undertaken an extensive refurbishment program to present Norfolk Island's newest addition to its accommodation offerings. Built in the 1970s by Sarah's grandfather, Ken Prentice, The Castaway, as it then was, had a long and illustrious life as one of Norfolk's cherished accommodation houses. Sarah has taken on the rejuvenation of this Norfolk icon as a personal challenge and Castaway Norfolk Island has flourished under her energetic approach. Sarah, Tony, baby Stella and schnoodle, Pepsi, make Castaway Norfolk Island your home away from home. Location Situated in the heart of Burnt Pine, Norfolk's shopping, cafe and commercial hub, Castaway Norfolk Island is the most centrally located guest accommodation on the Island. But don't expect hustle and bustle! Our breakfast cafe has panoramic mountain views, while our well-appointed rooms overlook our enormous banyan tree or neighbouring Phillip Island. Staying at Castaway Norfolk Island, you are at the heart of everything, but enjoy the peace and quiet of a secret hideaway. The Property Castaway Norfolk Island underwent a major refurbishment at the beginning of 2015, so you now have the choice of fourteen freshly renovated rooms and apartments in a beautifully landscaped garden. In addition, you can enjoy the amenities of the brand new breakfast cafe and bar, with French windows overlooking Mt Pitt and Mt Bates and the massive fire place promising cosy warmth in the cooler months. The extensive renovations have been carefully designed with our guests' comfort in mind. The fresh vibrant look and the latest fixtures and fittings invite you to kick back and soak up that holiday feeling. Unwind at the bar, on the cafe terrace or the patio of your room. Take a quick stroll to the shops, or take in one of the many tours or attractions on offer. You will have a wealth of choices at Castaway Norfolk Island. Facilities: - Lively Restaurant and Bar - Meeting room - Complimentary guest laundry - Clothes lines - Fully serviced rooms - Mobile wood-fired pizza oven - On-site managers - One of the largest banyan trees on the island ... more   less 

Additional Information about Castaway Norfolk Island

Address: Taylors Road, Burnt Pine, Norfolk Island 2899, Australia
Region: Australia > Norfolk Island > Burnt Pine
Price Range: €106 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Norfolk Island 3*
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Castaway Norfolk Island staff and other travellers.
2 questions
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Questions? Get answers from Castaway Norfolk Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The self catering rooms are probably the best option”
 of 5 bubbles X5162LEstevea, 13 Mar 2017 | Read review
“Choose a room with a fan and screens. Best rooms are the self cater ones overlooking the Banyan tree.”
 of 5 bubbles lynettef902, 9 Mar 2017 | Read review
“Rooms on east side have view of ocean.”
 of 5 bubbles jmoff46, 28 Feb 2017 | Read review
“Lovely views everywhere”
 of 5 bubbles gorman23, 27 Feb 2017 | Read review
“Rooms are spacious and airy”
 of 5 bubbles judithf577, 4 Feb 2017 | Read review
5 of 5
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US$133* /night
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Prices are for 1 room, 2 adults
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